2020 Ford Edge reliability

Is it reliable?

Owners have filed 316 complaints with NHTSA about the 2020 Ford Edge over 7 years — 14 per year. That is fewer complaints per year than most Edge years here — under the median of the other years, which is 21. NHTSA has 4 recalls on file, including Back-over prevention, software, Driveshaft, and Camera.

2019 Ford Edge — Photo by Vauxford, resized from the original. Wikimedia Commons CC BY-SA 4.0

Complaints

316

Per year

Recalls

Years on the road

What owners report

The complaints owners file most often name Powertrain (185 of 316), then Engine (47) and Electrical system (25). Complaints that include an odometer have a median of 66,600 miles, and the middle half falls between 21,879 and 86,958 miles. Those filings include 12 that report a crash, 1 that reports a fire, and 12 that report an injury.

Next to 2019 and 2021

The 2019 Edge has 765 complaints, 20 per year, and the 2021 has 110 complaints, 10 per year. The 2020 has fewer complaints per year than the 2019. The 2020 has more complaints per year than the 2021.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2020 Ford Edge. How we count. Data as of 2026-10-16.

Recalls (4)

Recall back-over prevention, software 2025-06-27 · NHTSA campaign 25V442000

Summary Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Remedy Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Vehicles affected 200,237

Recall Driveshaft 2021-01-15 · NHTSA campaign 21V011000

Summary Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Remedy Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

Vehicles affected 147

Recall back-over prevention, sensing system, camera 2020-09-23 · NHTSA campaign 20V575000

Summary Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Remedy Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

Vehicles affected 620,246

Recall powertrain, automatic transmission 2020-09-10 · NHTSA campaign 20V550000

Summary Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Remedy Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

Vehicles affected 97

NHTSA's count is every vehicle in that campaign. A campaign can cover other model years and other models.

Complaints by component (316 total)

Powertrain

185

Engine

Electrical system

Forward collision avoidance

Back-over prevention

Speed control

Seat belts

Visibility

Fuel and propulsion system

Service brakes

Structure

Air bags

Lane departure

Steering

Suspension

Wheels

Engine and engine cooling

Visibility and wipers

Fuel system, gasoline

Tires

Exterior lighting

Hydraulic brakes

Seats

Show 15 more Show less

Crash-flagged

Fire-flagged

Injury reports

Death reports

Of the 88 complaints that include an odometer reading, the median is 66,600 miles. The middle half fall between 21,879 and 86,958 miles.

Complaints filed per year

Excerpts from recent NHTSA complaint filings

"I just bought this vehicle with a broken powertrain, torque converter, and warped rotors. These cars are mechanics special that should only be $2,000. Since it's a 2020 it is being sold for $18,800. It can be…"
Powertrain, Service brakes, Engine · filed 2026-09-19
"Shuttering/Jerking at lower speeds"
Powertrain · filed 2026-09-18
"The contact owns a 2020 Ford Edge. The contact stated that while driving 5 MPH and making a right turn after stopping, the rear differential made an abnormal grinding sound and the vehicle shuddered. The contact stated…"
Powertrain · filed 2026-09-15
"The contact owns a 2020 Ford Edge. The contact stated that while driving and attempting to accelerate, the vehicle started jerking forward and shuddering. The vehicle was taken to a certified mechanic to be diagnosed.…"
Powertrain · filed 2026-09-14
"My 2020 Ford Edge Titanium was shuddering between 10 - 40 mph. I took my car to a Ford dealership to diagnose the problem. They said it's the torque converter and they needed to replace the transmission. It would be a…"
Powertrain · filed 2026-08-31

NHTSA crash ratings

Version	Overall	Front	Side	Rollover
2020 Ford Edge SUV AWD	5 stars	5 stars	5 stars	4 stars
2020 Ford Edge SUV FWD	5 stars	5 stars	5 stars	4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim	Engine	Transmission	Drive	City	Hwy	Combined	Annual fuel cost
Edge all-wheel drive	2L, 4-cyl	Automatic (8-speed)	All-wheel drive	21	28	23 MPG	$2800
Edge all-wheel drive	2.7L, 6-cyl	Automatic (8-speed)	All-wheel drive	19	26	21 MPG	$3100
Edge all-wheel drive	2L, 4-cyl	Automatic 8-speed	All-wheel drive	21	28	23 MPG	$2800
Edge front-wheel drive	2L, 4-cyl	Automatic 8-speed	Front-wheel drive	21	29	24 MPG	$2700

Specs and fitment

2nd generation (facelift), 2019–2024

Body styles SUV

Oil 5W-30 synthetic blend (2.0L EcoBoost and 2.7L EcoBoost ST) , 5.7 qt capacity

Tire size 235/60R18 (SE) to 245/50R20 (ST)

Towing capacity 3,500 lbs

Known issues for this generation

NHTSA recall 25V442 covers 2019-2020 Edge vehicles, among roughly 200,000 Ford and Lincoln vehicles across twenty nameplates, for a software error that may cause the rearview camera to display a blank image or leave the image on the display after the backing event has ended. A blank image can reduce the driver's view behind the vehicle, and an image that stays up after the vehicle is shifted out of reverse may distract the driver. Dealers update the rearview camera software free of charge.

Compare

Previous year 2019 Ford Edge Next year 2021 Ford Edge See every Ford Edge model year →

Frequently asked questions

Is the 2020 Ford Edge reliable?

What are common problems with a 2020 Ford Edge?

Is the 2020 Ford Edge more reliable than the years next to it?

The 2019 Edge has 765 complaints, 20 per year, and the 2021 has 110 complaints, 10 per year. The 2020 has fewer complaints per year than the 2019. The 2020 has more complaints per year than the 2021.

Has the 2020 Ford Edge been recalled?

The 2020 Ford Edge has 4 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2020 Ford Edge?

Owners have filed 316 complaints about the 2020 Ford Edge with NHTSA.

What mpg does a 2020 Ford Edge get?

EPA-rated combined fuel economy for the 2020 Ford Edge is 22.8 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What generation is my Ford Edge?

2011-2014 is the 1st-generation facelift, 2015-2018 is the 2nd generation, and 2019-2024 is the 2nd-generation facelift; Ford discontinued the Edge after the 2024 model year.

Is the Ford Edge still in production?

No. Ford ended Edge production in 2024 and this catalog does not track model years after 2024 for this model.

Was the Ford Edge recalled for a torque converter problem?

Yes. NHTSA recall 17V-427 covered 2017 Edge vehicles with the 2.0L gas engine and six-speed automatic whose torque converter weld studs may have been inadequately welded, which can leave the vehicle unable to move.