2017 Mercedes-Benz CLA-Class reliability
Owners have filed 27 complaints with NHTSA about the 2017 Mercedes-Benz CLA-Class over 10 years — 4 per year. That is more complaints per year than most CLA-Class years here — over the median of the other years, which is 2. NHTSA has no recalls on file for this model year.
27
4
0
10
The complaints owners file most often name Electrical system (7 of 27), then Air bags (5) and Engine (4). Those filings include 2 that report a crash and 2 that report an injury.
The 2016 CLA-Class has 67 complaints, 6 per year, and the 2018 has 46 complaints, 2 per year. The 2017 has fewer complaints per year than the 2016. The 2017 has more complaints per year than the 2018.
The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2017 Mercedes-Benz CLA-Class. How we count. Data as of .
Recalls (0)
No recalls on file with NHTSA for this model year.
Complaints by component (27 total)
Show 4 more Show less
2
0
2
0
Complaints filed per year
Excerpts from recent NHTSA complaint filings
-
"What component or system failed or malfunctioned, and is it available for inspection upon request? The instrument cluster display intermittently failed, either showing incorrect information or going completely blank…"
-
"Component or System That Failed or Malfunctioned: The component that failed was the partial-load ventilation valve, which is part of the engine’s crankcase ventilation system. This valve is responsible for regulating…"
-
"Approximately 6 months I noticed my vehicle began to emit an odor and is not responsive immediately when I press on the gas. During this time period a yellow check engine light appeared on my dashboard. My local…"
-
"1. What component or system failed or malfunctioned, and is it available for inspection upon request? The trunk latch system failed, causing the trunk to open unexpectedly. Yes, the component is available for inspection…"
-
"The contact owns a 2017 Mercedes-Benz CLA250. The contact stated while driving 60 MPH, the contact heard a loud pop inside the vehicle. The vehicle was steered to the side of the road and the contact observed that the…"
NHTSA crash ratings
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2017 Mercedes-Benz CLA-Class 4 DR 4WD | Not rated | Not rated | Not rated | Not rated |
| 2017 Mercedes-Benz CLA-Class 4 DR FWD | Not rated | Not rated | Not rated | Not rated |
Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.
Specs and fitment
Known issues for this generation
For 2015 CLA250 vehicles, NHTSA campaign 19V-892 covers certain 2015-2018 CLA250 and CLA250 4MATIC vehicles (with CLA45 AMG): the Occupant Classification System may be improperly calibrated and prevent passenger air-bag deployment; dealers replace the passenger seat cushion. Campaign 17V-627 covers certain 2014-2018 CLA250 vehicles among other Mercedes models for insufficient steering grounding that can allow inadvertent driver air-bag deployment; dealers add grounding. Confirm open campaigns by VIN under trim strings such as CLA250.
Compare
Frequently asked questions
Is the 2017 Mercedes-Benz CLA-Class reliable?
Owners have filed 27 complaints with NHTSA about the 2017 Mercedes-Benz CLA-Class over 10 years — 4 per year. That is more complaints per year than most CLA-Class years here — over the median of the other years, which is 2. NHTSA has no recalls on file for this model year.
What are common problems with a 2017 Mercedes-Benz CLA-Class?
The complaints owners file most often name Electrical system (7 of 27), then Air bags (5) and Engine (4). Those filings include 2 that report a crash and 2 that report an injury.
Is the 2017 Mercedes-Benz CLA-Class more reliable than the years next to it?
The 2016 CLA-Class has 67 complaints, 6 per year, and the 2018 has 46 complaints, 2 per year. The 2017 has fewer complaints per year than the 2016. The 2017 has more complaints per year than the 2018.
Has the 2017 Mercedes-Benz CLA-Class been recalled?
NHTSA has no recalls on file for the 2017 Mercedes-Benz CLA-Class.
How many complaints have owners filed about the 2017 Mercedes-Benz CLA-Class?
Owners have filed 27 complaints about the 2017 Mercedes-Benz CLA-Class with NHTSA.
What oil does a Mercedes-Benz CLA take?
0W-40 / 5W-30 MB-approved viscosities are common for CLA250 fills on C117 and C118 — confirm the engine sticker.
What does NHTSA campaign 19V-892 cover on early CLA250?
Certain 2015-2018 CLA250 and CLA250 4MATIC vehicles (with CLA45 AMG): the Occupant Classification System may be improperly calibrated and prevent passenger air-bag deployment; dealers replace the passenger seat cushion.
When did the C118 CLA generation start?
Model year 2020 on this site (after C117 2014-2019).