2015 Mercedes-Benz CLA-Class reliability

Is it reliable?

NHTSA's file on the 2015 Mercedes-Benz CLA-Class holds 158 complaints after 12 years, a rate of 9 per year. That is more complaints per year than most CLA-Class years here — over the median of the other years, which is 2. NHTSA has no recalls on file for this model year.

2014 Mercedes-Benz CLA-Class
Photo by Alexander-93, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

158

Per year

9

Recalls

0

Years on the road

12

What owners report

The complaints owners file most often name Engine (42 of 158), then Air bags (21) and Powertrain (20). Those filings include 9 that report a crash, 1 that reports a fire, and 8 that report an injury.

Next to 2014 and 2016

The 2014 CLA-Class has 195 complaints, 30 per year, and the 2016 has 67 complaints, 6 per year. The 2015 has fewer complaints per year than the 2014. The 2015 has more complaints per year than the 2016.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2015 Mercedes-Benz CLA-Class. How we count. Data as of .

Recalls (0)

No recalls on file with NHTSA for this model year.

Complaints by component (158 total)

Engine
42
Air bags
21
Powertrain
20
Structure
20
Electrical system
18
Fuel and propulsion system
14
Visibility
9
Service brakes
8
Speed control
6
Suspension
6
Electronic stability control (ESC)
5
Forward collision avoidance
5
Steering
3
Visibility and wipers
3
Lane departure
2
Seat belts
2
Tires
2
Back-over prevention
1
Engine and engine cooling
1
Exterior lighting
1
Hydraulic brakes
1
Latches, locks, and linkages
1
Wheels
1
Show 15 more Show less
Crash-flagged

9

Fire-flagged

1

Injury reports

8

Death reports

0

Complaints filed per year

12014820157201610201716201811201917202010202113202218202328202416202532026
Excerpts from recent NHTSA complaint filings
  • "During an inspection, an authorized Mercedes-Benz dealership discovered severe corrosion and perforation, including holes, in the rear subframe of my 2015 Mercedes-Benz GLA. There were no warning lights or messages…"
    Suspension, Structure · filed 2026-08-26
  • "I came out from work. Got in my car and started it and went to make a three-point turn to go the opposite direction on a quiet back street in the airbag deployed halfway through and blew up in my face, causing my hands…"
    Air bags · filed 2026-02-10
  • "Collision Prevention Assist Plus Inoperative Light on the dashboard it appears often and beep I am not sure and why"
    Lane departure, Forward collision avoidance · filed 2026-02-01
  • "The contact owns a 2015 Mercedes-Benz GLA250. The contact stated that the sunroof panel was tilted on one side and fractured. There were no warning lights illuminated. Upon researching the failure, the contact…"
    Visibility · filed 2025-11-20
  • "The contact owns a 2015 Mercedes-Benz GLA250. The contact stated that the roof panel had detached and was tilted. The vehicle was taken to the dealer, where an estimate for the repair was provided. The contact related…"
    Structure · filed 2025-11-20

NHTSA crash ratings

Version Overall Front Side Rollover
2015 Mercedes-Benz Cla-Class 4 DR 4WD Not rated Not rated Not rated Not rated
2015 Mercedes-Benz Cla-Class 4 DR FWD Not rated Not rated Not rated Not rated

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Specs and fitment

C117, 2014–2019
Body styles Sedan
Oil 0W-40 / 5W-30 MB-approved viscosities (2015 CLA250 per engineoildb) , 5.9 qt capacity
Tire size 225/45R17 to 225/40R18 (trim-dependent; CLA250 pages)

Known issues for this generation

For 2015 CLA250 vehicles, NHTSA campaign 19V-892 covers certain 2015-2018 CLA250 and CLA250 4MATIC vehicles (with CLA45 AMG): the Occupant Classification System may be improperly calibrated and prevent passenger air-bag deployment; dealers replace the passenger seat cushion. Campaign 17V-627 covers certain 2014-2018 CLA250 vehicles among other Mercedes models for insufficient steering grounding that can allow inadvertent driver air-bag deployment; dealers add grounding. Confirm open campaigns by VIN under trim strings such as CLA250.

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Frequently asked questions

Is the 2015 Mercedes-Benz CLA-Class reliable?

NHTSA's file on the 2015 Mercedes-Benz CLA-Class holds 158 complaints after 12 years, a rate of 9 per year. That is more complaints per year than most CLA-Class years here — over the median of the other years, which is 2. NHTSA has no recalls on file for this model year.

What are common problems with a 2015 Mercedes-Benz CLA-Class?

The complaints owners file most often name Engine (42 of 158), then Air bags (21) and Powertrain (20). Those filings include 9 that report a crash, 1 that reports a fire, and 8 that report an injury.

Is the 2015 Mercedes-Benz CLA-Class more reliable than the years next to it?

The 2014 CLA-Class has 195 complaints, 30 per year, and the 2016 has 67 complaints, 6 per year. The 2015 has fewer complaints per year than the 2014. The 2015 has more complaints per year than the 2016.

Has the 2015 Mercedes-Benz CLA-Class been recalled?

NHTSA has no recalls on file for the 2015 Mercedes-Benz CLA-Class.

How many complaints have owners filed about the 2015 Mercedes-Benz CLA-Class?

Owners have filed 158 complaints about the 2015 Mercedes-Benz CLA-Class with NHTSA.

What oil does a Mercedes-Benz CLA take?

0W-40 / 5W-30 MB-approved viscosities are common for CLA250 fills on C117 and C118 — confirm the engine sticker.

What does NHTSA campaign 19V-892 cover on early CLA250?

Certain 2015-2018 CLA250 and CLA250 4MATIC vehicles (with CLA45 AMG): the Occupant Classification System may be improperly calibrated and prevent passenger air-bag deployment; dealers replace the passenger seat cushion.

When did the C118 CLA generation start?

Model year 2020 on this site (after C117 2014-2019).