2016 Mercedes-Benz CLA-Class reliability
The 2016 Mercedes-Benz CLA-Class has 67 complaints with NHTSA after 11 years, or 6 per year. That is more complaints per year than most CLA-Class years here — over the median of the other years, which is 2. NHTSA has no recalls on file for this model year.
67
6
0
11
The complaints owners file most often name Engine (15 of 67), then Air bags (13) and Electrical system (8). Those filings include 5 that report a crash, 1 that reports a fire, 4 that report an injury, and 1 that reports a death.
The 2015 CLA-Class has 158 complaints, 9 per year, and the 2017 has 27 complaints, 4 per year. The 2016 has fewer complaints per year than the 2015. The 2016 has more complaints per year than the 2017.
The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2016 Mercedes-Benz CLA-Class. How we count. Data as of .
Recalls (0)
No recalls on file with NHTSA for this model year.
Complaints by component (67 total)
Show 11 more Show less
5
1
4
1
Complaints filed per year
Excerpts from recent NHTSA complaint filings
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"My 2016 Mercedes-Benz CLA 250 has a check engine light for code P052E, which points to a broken crankcase ventilation valve. My car has only 59,000 miles on it, but this same exact part already broke once before and was…"
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"I believe that my vehicle is subject to Recall Campaign # 21V197000. The vehicle is a 2016 Mercedes-Benz CLA250. I've had to have this part ( Front Stationary Roof panel) adhered 5 times in the last 10 months. Mercedes…"
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"My mechanic said that he believes there is a recall on a recalled part this was previously repaired per Mercedes notice of safety recall dated April 2018. The recall remedy provided by the manufacturer has failed to…"
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"My mechanic said that he believes there is a recall on a recalled part this was previously repaired per Mercedes notice of safety recall dated April 2018. The recall remedy provided by the manufacturer has failed to…"
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"My vehicle is exhibiting the same problem as MB Recall Campaign #2021070010 but my MB Vin is not included in the recall even though my make/model of car is on the list. This MB recall campaign is to replace the front…"
NHTSA crash ratings
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2016 Mercedes-Benz Cla-Class 4 DR 4WD | Not rated | Not rated | Not rated | Not rated |
Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.
Specs and fitment
Known issues for this generation
For 2015 CLA250 vehicles, NHTSA campaign 19V-892 covers certain 2015-2018 CLA250 and CLA250 4MATIC vehicles (with CLA45 AMG): the Occupant Classification System may be improperly calibrated and prevent passenger air-bag deployment; dealers replace the passenger seat cushion. Campaign 17V-627 covers certain 2014-2018 CLA250 vehicles among other Mercedes models for insufficient steering grounding that can allow inadvertent driver air-bag deployment; dealers add grounding. Confirm open campaigns by VIN under trim strings such as CLA250.
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Frequently asked questions
Is the 2016 Mercedes-Benz CLA-Class reliable?
The 2016 Mercedes-Benz CLA-Class has 67 complaints with NHTSA after 11 years, or 6 per year. That is more complaints per year than most CLA-Class years here — over the median of the other years, which is 2. NHTSA has no recalls on file for this model year.
What are common problems with a 2016 Mercedes-Benz CLA-Class?
The complaints owners file most often name Engine (15 of 67), then Air bags (13) and Electrical system (8). Those filings include 5 that report a crash, 1 that reports a fire, 4 that report an injury, and 1 that reports a death.
Is the 2016 Mercedes-Benz CLA-Class more reliable than the years next to it?
The 2015 CLA-Class has 158 complaints, 9 per year, and the 2017 has 27 complaints, 4 per year. The 2016 has fewer complaints per year than the 2015. The 2016 has more complaints per year than the 2017.
Has the 2016 Mercedes-Benz CLA-Class been recalled?
NHTSA has no recalls on file for the 2016 Mercedes-Benz CLA-Class.
How many complaints have owners filed about the 2016 Mercedes-Benz CLA-Class?
Owners have filed 67 complaints about the 2016 Mercedes-Benz CLA-Class with NHTSA.
What oil does a Mercedes-Benz CLA take?
0W-40 / 5W-30 MB-approved viscosities are common for CLA250 fills on C117 and C118 — confirm the engine sticker.
What does NHTSA campaign 19V-892 cover on early CLA250?
Certain 2015-2018 CLA250 and CLA250 4MATIC vehicles (with CLA45 AMG): the Occupant Classification System may be improperly calibrated and prevent passenger air-bag deployment; dealers replace the passenger seat cushion.
When did the C118 CLA generation start?
Model year 2020 on this site (after C117 2014-2019).