Mercedes-Benz CLA-Class years to avoid and best years

Newer Mercedes-Benz CLA-Class years have fewer owner complaints per year than the older ones. 2014 has the most complaints per year, at 30 (195 complaints). From 2019 on, complaints per year fall. Among years old enough to compare, the fewest complaints per year are 2021 at 0 (from 7 complaints), 2022 at 1 (from 4 complaints), and 2023 at 2 (from 6 complaints). The Mercedes-Benz CLA-Class 2025 and 2026 model years are too early to compare: none has had 3 full years on the road yet. On the 2014 Mercedes-Benz CLA-Class, 29 of 195 complaints name Engine.

Data as of .

2014 Mercedes-Benz CLA-Class
Photo by Alexander-93, resized from the original. Wikimedia Commons CC BY-SA 4.0
Most complaints

2014

30 per year · 195 complaints

Fewest complaints

2021

0 per year · 7 complaints

Fewest complaints

2022

1 per year · 4 complaints

Fewest complaints

2023

2 per year · 6 complaints

Too early to compare

2025–26

Under 3 years on the road

Mercedes-Benz CLA-Class reliability by year

Most Fewest Other
30201492015620164201722018220193202020211202222023202420252026

Each year is complaints filed in that year’s first 3 years on the road, divided by however many of those years have passed. A model year younger than 3 years is too early to compare, so it is left out of the years named as having the fewest or the most complaints. Recalls are a separate count. The numbers are for the US-market Mercedes-Benz CLA-Class. How we count.

By model year

Year Per year on the road Complaints Recalls Most-filed complaint Avg. combined MPG
2026 Too early 0 0 0 — —
2025 Too early 0 0 0 — —
2024 0 0 0 — —
2023 Fewest 2 6 0 Air bags —
2022 Fewest 1 4 0 Service brakes —
2021 Fewest 0 7 0 Exterior lighting —
2020 → 3 24 0 Electrical system, Back-over prevention —
2019 → 2 52 0 Powertrain —
2018 → 2 46 0 Air bags —
2017 → 4 27 0 Air bags —
2016 → 6 67 0 Air bags —
2015 → 9 158 0 Engine —
2014 → Most 30 195 0 Engine —

Years with a → link have a full model-year page.

What owners file about

Engine
70
Air bags
44
Powertrain
40
Structure
29
Electrical system
26
Visibility
19
Fuel and propulsion system
16
Wheels
15
Electrical system, Engine
12
Speed control
11
Structure, Unknown or other
10
Engine, Fuel and propulsion system
9

Generations

C117 2014–2019
Body styles
Sedan
Oil
0W-40 / 5W-30 MB-approved viscosities (2015 CLA250 per engineoildb) · 5.9 qt capacity
Tire size
225/45R17 to 225/40R18 (trim-dependent; CLA250 pages)

Known issues for this generation

For 2015 CLA250 vehicles, NHTSA campaign 19V-892 covers certain 2015-2018 CLA250 and CLA250 4MATIC vehicles (with CLA45 AMG): the Occupant Classification System may be improperly calibrated and prevent passenger air-bag deployment; dealers replace the passenger seat cushion. Campaign 17V-627 covers certain 2014-2018 CLA250 vehicles among other Mercedes models for insufficient steering grounding that can allow inadvertent driver air-bag deployment; dealers add grounding. Confirm open campaigns by VIN under trim strings such as CLA250.

2014 Mercedes-Benz CLA-Class
Photo by Alexander-93, resized from the original. Wikimedia Commons CC BY-SA 4.0
C118 2020–present
2020202120222023202420252026
Body styles
Sedan
Oil
0W-40 / 5W-30 MB-approved viscosities (confirm by engine sticker) · 5.9 qt capacity
Tire size
225/45R18 to 225/40R19 (trim-dependent; CLA250 pages)

Known issues for this generation

NHTSA campaign 23V-732 covers certain 2020 CLA250 vehicles (with A220, GLB250, GLA250, and AMG variants): the vehicle may lack an inspection gauge to check brake-pad wear; dealers install a gauge and provide supplemental owner's-manual information. Campaign 21V-989 covers a single 2020 CLA250 for a contaminated electric power-steering power supply connection that can cause loss of assist; dealers inspect and repair the connection. Confirm open campaigns by VIN.

Frequently asked questions

Which Mercedes-Benz CLA-Class years have fewer owner complaints?

Among years old enough to compare, the fewest complaints per year are 2021 at 0 (from 7 complaints), 2022 at 1 (from 4 complaints), and 2023 at 2 (from 6 complaints).

Which Mercedes-Benz CLA-Class year has the most owner complaints?

2014 has the most complaints per year, at 30 (195 complaints). On the 2014 Mercedes-Benz CLA-Class, 29 of 195 complaints name Engine.

How do Mercedes-Benz CLA-Class owner complaints compare by year?

Newer Mercedes-Benz CLA-Class years have fewer owner complaints per year than the older ones. From 2019 on, complaints per year fall.

Which Mercedes-Benz CLA-Class years are too early to compare?

The Mercedes-Benz CLA-Class 2025 and 2026 model years are too early to compare: none has had 3 full years on the road yet.

What oil does a Mercedes-Benz CLA take?

0W-40 / 5W-30 MB-approved viscosities are common for CLA250 fills on C117 and C118 — confirm the engine sticker.

What does NHTSA campaign 19V-892 cover on early CLA250?

Certain 2015-2018 CLA250 and CLA250 4MATIC vehicles (with CLA45 AMG): the Occupant Classification System may be improperly calibrated and prevent passenger air-bag deployment; dealers replace the passenger seat cushion.

When did the C118 CLA generation start?

Model year 2020 on this site (after C117 2014-2019).