2014 Mercedes-Benz CLA-Class reliability
Owners have filed 195 complaints with NHTSA about the 2014 Mercedes-Benz CLA-Class over 13 years — 30 per year. That is the most complaints per year among the 11 CLA-Class years on this site. NHTSA has no recalls on file for this model year.
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13
The complaints owners file most often name Engine (68 of 195), then Electrical system (47) and Speed control (36). Those filings include 5 that report a crash, 3 that report a fire, and 6 that report an injury.
The 2015 CLA-Class has 158 complaints, 9 per year. The 2014 has more complaints per year than the 2015.
The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2014 Mercedes-Benz CLA-Class. How we count. Data as of .
Recalls (0)
No recalls on file with NHTSA for this model year.
Complaints by component (195 total)
Show 13 more Show less
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6
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Complaints filed per year
Excerpts from recent NHTSA complaint filings
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"1. Left front wheel assembly lug bolts. All five lug bolts sheared off completely while driving, resulting in a wheel separation and structural failure. Yes, four of the five physical sheared lug bolts are preserved and…"
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". Left front wheel assembly lug bolts. All five lug bolts sheared off completely while driving, resulting in a wheel separation and structural failure. Yes, four of the five physical sheared lug bolts are preserved and…"
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"The contact owns a 2014 Mercedes-Benz CLA250. The contact stated that while driving at undisclosed speeds, the air bag warning light illuminated. The contact stated that there was an abnormal snapping sound coming from…"
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"The shifter randomly stops working so I could have the car in reverse and not be able to put it in drive and be stuck in traffic or vice versa. I can have the car and drive and not be able to put it in reverse. I'd be…"
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"The contact owns a 2014 Mercedes-Benz CLA-Class. The contact stated that upon approaching the vehicle, she discovered that the driver's side window was shattered. The sunroof was brown, and there was a hole in the…"
NHTSA crash ratings
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2014 Mercedes-Benz CLA-CLASS 4 DR 4WD | Not rated | Not rated | Not rated | Not rated |
| 2014 Mercedes-Benz CLA-CLASS 4 DR FWD | Not rated | Not rated | Not rated | Not rated |
Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.
Specs and fitment
Known issues for this generation
For 2015 CLA250 vehicles, NHTSA campaign 19V-892 covers certain 2015-2018 CLA250 and CLA250 4MATIC vehicles (with CLA45 AMG): the Occupant Classification System may be improperly calibrated and prevent passenger air-bag deployment; dealers replace the passenger seat cushion. Campaign 17V-627 covers certain 2014-2018 CLA250 vehicles among other Mercedes models for insufficient steering grounding that can allow inadvertent driver air-bag deployment; dealers add grounding. Confirm open campaigns by VIN under trim strings such as CLA250.
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Frequently asked questions
Is the 2014 Mercedes-Benz CLA-Class reliable?
Owners have filed 195 complaints with NHTSA about the 2014 Mercedes-Benz CLA-Class over 13 years — 30 per year. That is the most complaints per year among the 11 CLA-Class years on this site. NHTSA has no recalls on file for this model year.
What are common problems with a 2014 Mercedes-Benz CLA-Class?
The complaints owners file most often name Engine (68 of 195), then Electrical system (47) and Speed control (36). Those filings include 5 that report a crash, 3 that report a fire, and 6 that report an injury.
Is the 2014 Mercedes-Benz CLA-Class more reliable than the years next to it?
The 2015 CLA-Class has 158 complaints, 9 per year. The 2014 has more complaints per year than the 2015.
Has the 2014 Mercedes-Benz CLA-Class been recalled?
NHTSA has no recalls on file for the 2014 Mercedes-Benz CLA-Class.
How many complaints have owners filed about the 2014 Mercedes-Benz CLA-Class?
Owners have filed 195 complaints about the 2014 Mercedes-Benz CLA-Class with NHTSA.
What oil does a Mercedes-Benz CLA take?
0W-40 / 5W-30 MB-approved viscosities are common for CLA250 fills on C117 and C118 — confirm the engine sticker.
What does NHTSA campaign 19V-892 cover on early CLA250?
Certain 2015-2018 CLA250 and CLA250 4MATIC vehicles (with CLA45 AMG): the Occupant Classification System may be improperly calibrated and prevent passenger air-bag deployment; dealers replace the passenger seat cushion.
When did the C118 CLA generation start?
Model year 2020 on this site (after C117 2014-2019).