2019 Mercedes-Benz CLA-Class reliability
The 2019 Mercedes-Benz CLA-Class has 52 complaints with NHTSA after 8 years, or 2 per year. That is fewer complaints per year than most CLA-Class years here — under the median of the other years, which is 3. NHTSA has no recalls on file for this model year.
52
2
0
8
The complaints owners file most often name Powertrain (13 of 52), then Engine (7) and Air bags (6). Those filings include 4 that report a crash and 4 that report an injury.
The 2018 CLA-Class has 46 complaints, 2 per year, and the 2020 has 24 complaints, 3 per year. The 2019 has about the same number of complaints per year as the 2018. The 2019 has fewer complaints per year than the 2020.
The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2019 Mercedes-Benz CLA-Class. How we count. Data as of .
Recalls (0)
No recalls on file with NHTSA for this model year.
Complaints by component (52 total)
Show 13 more Show less
4
0
4
0
Complaints filed per year
Excerpts from recent NHTSA complaint filings
-
"My car had 78,530 miles on it when the rear differential binding causes shuddering/thumping during turns, which risks sudden wheel lockup or loss of control on sharp turns or low-traction surfaces. Please Note that…"
-
"To Whom It May Concern, I am writing to file a formal safety complaint regarding my 2019 Mercedes-Benz CLA250 involving a leaking fuel rail that caused the vehicle to shut down and become unsafe to operate. The failure…"
-
"The sunroof is off the track. There seems to have been a recall for my make and model and year of vehicle (2019 Mercedes CLA 250) though Mercedes tells me that my vin # is not among those that were recalled. However,…"
-
"JUST PAID $4,154.67 TO HAVE MY 2019 MERCEDES CLA 250, WITH JUST 46,222 MILES, ENGINE REPAIRED. * REPACE FUEL INJECTOR SEALS/ORINGS $1,462.80 *REPLACE ALL 4 FUEL INJECTORS $2,512.62 SO, PLEASE TELL WHY THERE IS NO RECALL…"
-
"The emergency braking system keeps coming on every time I go to drive, my car automatically shifts into neutral gear when driving and I have an error message saying that I can’t reverse. My seat will Not go further back…"
NHTSA crash ratings
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2019 Mercedes-Benz CLA-Class 4 DR 4WD | Not rated | Not rated | Not rated | Not rated |
| 2019 Mercedes-Benz CLA-Class 4 DR FWD | Not rated | Not rated | Not rated | Not rated |
Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.
Specs and fitment
Known issues for this generation
For 2015 CLA250 vehicles, NHTSA campaign 19V-892 covers certain 2015-2018 CLA250 and CLA250 4MATIC vehicles (with CLA45 AMG): the Occupant Classification System may be improperly calibrated and prevent passenger air-bag deployment; dealers replace the passenger seat cushion. Campaign 17V-627 covers certain 2014-2018 CLA250 vehicles among other Mercedes models for insufficient steering grounding that can allow inadvertent driver air-bag deployment; dealers add grounding. Confirm open campaigns by VIN under trim strings such as CLA250.
Compare
Frequently asked questions
Is the 2019 Mercedes-Benz CLA-Class reliable?
The 2019 Mercedes-Benz CLA-Class has 52 complaints with NHTSA after 8 years, or 2 per year. That is fewer complaints per year than most CLA-Class years here — under the median of the other years, which is 3. NHTSA has no recalls on file for this model year.
What are common problems with a 2019 Mercedes-Benz CLA-Class?
The complaints owners file most often name Powertrain (13 of 52), then Engine (7) and Air bags (6). Those filings include 4 that report a crash and 4 that report an injury.
Is the 2019 Mercedes-Benz CLA-Class more reliable than the years next to it?
The 2018 CLA-Class has 46 complaints, 2 per year, and the 2020 has 24 complaints, 3 per year. The 2019 has about the same number of complaints per year as the 2018. The 2019 has fewer complaints per year than the 2020.
Has the 2019 Mercedes-Benz CLA-Class been recalled?
NHTSA has no recalls on file for the 2019 Mercedes-Benz CLA-Class.
How many complaints have owners filed about the 2019 Mercedes-Benz CLA-Class?
Owners have filed 52 complaints about the 2019 Mercedes-Benz CLA-Class with NHTSA.
What oil does a Mercedes-Benz CLA take?
0W-40 / 5W-30 MB-approved viscosities are common for CLA250 fills on C117 and C118 — confirm the engine sticker.
What does NHTSA campaign 19V-892 cover on early CLA250?
Certain 2015-2018 CLA250 and CLA250 4MATIC vehicles (with CLA45 AMG): the Occupant Classification System may be improperly calibrated and prevent passenger air-bag deployment; dealers replace the passenger seat cushion.
When did the C118 CLA generation start?
Model year 2020 on this site (after C117 2014-2019).