Reliable Auto DB

2017 Mercedes-Benz Metris reliability

Is it reliable?

The 2017 Mercedes-Benz Metris has 29 complaints with NHTSA after 10 years, or 1 per year. That is more complaints per year than most Metris years here — over the median of the other years, which is 0. NHTSA has 14 recalls on file, including Tires, Hoses and fittings, and Camera.

2016 Mercedes-Benz Metris
Photo by Kevauto, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

29

Per year

1

Recalls

14

Years on the road

10

What owners report

The complaints owners file most often name Tires (13 of 29), then Steering (5) and Wheels (5).

Next to 2016 and 2018

The 2016 Metris has 126 complaints, 19 per year, and the 2018 has 28 complaints, 1 per year. The 2017 has fewer complaints per year than the 2016. The 2017 has more complaints per year than the 2018.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2017 Mercedes-Benz Metris. How we count. Data as of .

Recalls (14)

Recall Tires 2022-07-07 · NHTSA campaign 22V482000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."
Remedy Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.
Recall gasoline fuel system, delivery, hoses and fittings 2022-03-08 · NHTSA campaign 22V134000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Remedy Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
Recall back-over prevention, sensing system, camera 2022-02-22 · NHTSA campaign 22V099000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Remedy Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Recall hydraulic brakes, fluid 2022-02-08 · NHTSA campaign 22V066000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Remedy Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
Recall electrical system, software 2021-02-05 · NHTSA campaign 21V055000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Remedy DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
Recall electrical system, 12V/24V/48V battery 2019-10-08 · NHTSA campaign 19V715000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
Remedy DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
Recall Electric power steering 2019-04-10 · NHTSA campaign 19V290000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Remedy DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
Recall gasoline fuel system, delivery, hoses and fittings 2018-11-29 · NHTSA campaign 18V837000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. The fuel hose in the engine compartment may leak at the lower connecting point of the transition hose, between the underbody fuel line and the Schrader valve and/or where the fuel line connects to the fuel pump.
Remedy DVUSA will notify owners, and dealers will replace the affected hose and clamp, free of charge. The recall is expected to begin January 25, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Recall Driveshaft 2018-07-29 · NHTSA campaign 18V497000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
Remedy DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Recall powertrain, automatic transmission 2018-05-22 · NHTSA campaign 18V335000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
Remedy DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Recall suspension, front, wheel bearing 2017-10-16 · NHTSA campaign 17V651000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz Metris Vans. The front axle wheel bearings may not have been correctly seated possibly resulting in a front wheel detaching.
Remedy DVUSA will notify owners, and dealers will inspect the front axle wheel bearing retaining rings, correcting their position as necessary, free of charge. The recall began on December 15, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Recall Electric power steering 2017-09-22 · NHTSA campaign 17V595000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
Remedy DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
Recall lane departure, blind spot detection 2017-03-07 · NHTSA campaign 17V148000
Summary Daimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM system does not work on the vehicle.
Remedy DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Recall air bags, frontal, passenger side, inflator 2016-12-27 · NHTSA campaign 16V935000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2017 Mercedes-Benz Metris Vans manufactured September 9, 2016, to September 28, 2016. The affected vehicles have a passenger air bag that may have been manufactured with an incorrect Tether Activation Unit (TAU). As a result, in the event of a crash necessitating deployment of the passenger frontal air bag, the air bag may not vent properly.
Remedy DVUSA will notify owners, and authorized Mercedes-Benz Sprinter dealers will replace the front passenger air bag, free of charge. The recall began February 8, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Complaints by component (29 total)

Tires
13
Steering
5
Wheels
5
Back-over prevention
3
Electrical system
2
Engine
2
Forward collision avoidance
1
Fuel and propulsion system
1
Suspension
1
Show 1 more Show less
Crash-flagged

0

Fire-flagged

0

Injury reports

0

Death reports

0

Complaints filed per year

3201812020220214202292023720242202512026
Excerpts from recent NHTSA complaint filings
  • "I am filing a formal safety complaint regarding my Mercedes-Benz Metris serviced at Mercedes-Benz Coconut Creek (Florida) under Recall VS2LAS561 – 9789VMCRC (Customer Service Case #20781216). On February 12th, I…"
    Steering, Wheels, Unknown or other · filed 2026-02-24
  • "I have had 2 major and costly repairs/issues with the engine and its oil system. These are detailed below. I have also received multiple collision or seatbelt dash alerts when no one is near my vehicle whatsoever.…"
    Electrical system, Engine, Forward collision avoidance · filed 2025-08-07
  • "Dealer says that Power Steering control unit/steering rack needs to be changed. Looks like same recall was there(17V-595) but my vin number is not in Mercedes system to be fixed. Happens when park. Steering was not…"
    Steering · filed 2025-08-04
  • "This Mercedes Metris is my wife's primary vehicle. She had the electric power steering stop working twice in six weeks. Each time the vehicle became barely controllable. Both times it happened on curvy mountain roads…"
    Steering · filed 2024-11-09
  • "The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires); however, the part to do the recall repair was unavailable. The contact stated that the…"
    Tires · filed 2024-08-14

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Metris (Cargo Van) 2L, 4-cyl Automatic 7-speed Rear-wheel drive 21 24 22 MPG $3650
Metris (Passenger Van) 2L, 4-cyl Automatic 7-speed Rear-wheel drive 20 23 22 MPG $3650

Specs and fitment

1st generation, 2016–2023
Body styles Van
Oil 0W-40 or 5W-40 (MB-Approval oils; other viscosities by temperature) , 8.1 qt capacity
Tire size 225/55R17 (common US OEM; some markets also 205/65R16 or 225/60R16)

Known issues for this generation

Recall 18V-497 covers certain 2017-2018 Mercedes-Benz Metris vehicles: the drive shaft securing bolts may loosen at the automatic transmission flange. Dealers replace the transmission flange and securing bolts and clean the shaft seal. Recall 21V-055 covers certain 2016-2020 Metris vehicles, and also certain 2019-2020 Sprinter vehicles: the communication-module software for the automatic emergency call system may be incorrect; dealers update the software.

Compare

Previous year 2016 Mercedes-Benz Metris Next year 2018 Mercedes-Benz Metris See every Mercedes-Benz Metris model year →

Frequently asked questions

Is the 2017 Mercedes-Benz Metris reliable?

The 2017 Mercedes-Benz Metris has 29 complaints with NHTSA after 10 years, or 1 per year. That is more complaints per year than most Metris years here — over the median of the other years, which is 0. NHTSA has 14 recalls on file, including Tires, Hoses and fittings, and Camera.

What are common problems with a 2017 Mercedes-Benz Metris?

The complaints owners file most often name Tires (13 of 29), then Steering (5) and Wheels (5).

Is the 2017 Mercedes-Benz Metris more reliable than the years next to it?

The 2016 Metris has 126 complaints, 19 per year, and the 2018 has 28 complaints, 1 per year. The 2017 has fewer complaints per year than the 2016. The 2017 has more complaints per year than the 2018.

Has the 2017 Mercedes-Benz Metris been recalled?

The 2017 Mercedes-Benz Metris has 14 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2017 Mercedes-Benz Metris?

Owners have filed 29 complaints about the 2017 Mercedes-Benz Metris with NHTSA.

What mpg does a 2017 Mercedes-Benz Metris get?

EPA-rated combined fuel economy for the 2017 Mercedes-Benz Metris is 22 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What engine oil does a Mercedes-Benz Metris use?

MB-Approval oils such as 0W-40 or 5W-40 are commonly listed; capacity is about 8.1 qt with filter—verify the viscosity chart for temperature.

What tire size does a Mercedes-Benz Metris commonly use?

A common US OEM size is 225/55R17; some configurations also list 16-inch sizes such as 205/65R16.

What drive-shaft recall covers certain Metris vans?

Recall 18V-497 covers certain 2017-2018 Mercedes-Benz Metris vehicles where drive-shaft bolts at the automatic transmission flange may loosen.