Are Mercedes reliable?

Newer Mercedes (A-Class, AMG GT, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLB-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Class, ML-Class, Metris, S-Class, SL-Class, and SLK-Class) do not share one complaint pattern. A-Class, C-Class, CLA-Class, E-Class, GLA-Class, GLB-Class, GLC-Class, and SLK-Class average fewer owner complaints per year in the newer years than in the older years. CLS-Class, G-Class, GLE-Class, GLK-Class, GLS-Class, ML-Class, S-Class, and SL-Class average more owner complaints per year in the newer years than in the older years. GL-Class is about the same in the newer years as in the older ones. AMG GT and Metris do not cover enough model years for that comparison.

Models

19

Model years

2012–2026

Data as of 2026-10-16.

Record by model

2016 Mercedes-Benz AMG GT
AMG GT 2016–2026
Total recalls 12
Total complaints 7
Fewest complaints 2017, 0 per year · 2016, 0 per year
Most complaints 2016, 0 per year
Photo: SKas, CC BY-SA 4.0
2012 Mercedes-Benz SL-Class
SL-Class 2012–2026
Total recalls 0
Total complaints 44
Fewest complaints 2016, 0 per year · 2018, 0 per year · 2015, 0 per year
Most complaints 2022, 2 per year
Photo: Matti Blume, CC BY-SA 4.0
2012 Mercedes-Benz SLK-Class
SLK-Class 2012–2016
Total recalls 0
Total complaints 30
Fewest complaints 2016, 0 per year · 2015, 0 per year · 2014, 1 per year
Most complaints 2012, 1 per year
Photo: Dinkun Chen, CC BY-SA 4.0
2012 Mercedes-Benz G-Class
G-Class 2012–2026
Total recalls 0
Total complaints 40
Fewest complaints 2013, 0 per year · 2014, 0 per year · 2020, 0 per year
Most complaints 2023, 2 per year
Photo: Alexander-93, CC BY-SA 4.0
2012 Mercedes-Benz CLS-Class
CLS-Class 2012–2023
Total recalls 0
Total complaints 83
Fewest complaints 2013, 0 per year · 2021, 0 per year · 2017, 0 per year
Most complaints 2019, 2 per year
Photo: Dinkun Chen, CC BY-SA 4.0
2015 Mercedes-Benz GLA-Class
GLA-Class 2015–2026
Total recalls 0
Total complaints 187
Fewest complaints 2015, 0 per year · 2020, 1 per year · 2022, 1 per year
Most complaints 2021, 4 per year
Photo: Chanokchon, CC BY-SA 4.0
2019 Mercedes-Benz A-Class
A-Class 2019–2022
Total recalls 0
Total complaints 80
Fewest complaints 2022, 1 per year · 2020, 2 per year · 2021, 2 per year
Most complaints 2019, 4 per year
Photo: Matti Blume, CC BY-SA 4.0
2012 Mercedes-Benz GL-Class
GL-Class 2012–2016
Total recalls 0
Total complaints 223
Fewest complaints 2012, 0 per year · 2014, 1 per year · 2015, 3 per year
Most complaints 2013, 5 per year
Photo: Charles01, CC BY-SA 4.0
2012 Mercedes-Benz GLK-Class
GLK-Class 2012–2020
Total recalls 0
Total complaints 576
Fewest complaints 2012, 1 per year · 2015, 3 per year · 2013, 4 per year
Most complaints 2014, 4 per year
Photo: Dinkun Chen, CC BY-SA 4.0
2012 Mercedes-Benz S-Class
S-Class 2012–2026
Total recalls 0
Total complaints 302
Fewest complaints 2012, 0 per year · 2020, 1 per year · 2013, 1 per year
Most complaints 2022, 10 per year
Photo: Navigator84, CC BY-SA 3.0
2020 Mercedes-Benz GLB-Class
GLB-Class 2020–2026
Total recalls 0
Total complaints 88
Fewest complaints 2021, 0 per year · 2023, 3 per year · 2022, 3 per year
Most complaints 2020, 11 per year
Photo: Chanokchon, CC BY-SA 4.0
2016 Mercedes-Benz GLS-Class
GLS-Class 2016–2026
Total recalls 0
Total complaints 193
Fewest complaints 2019, 2 per year · 2023, 3 per year · 2018, 3 per year
Most complaints 2021, 8 per year
Photo: Vajotwo This image was created with PhotoScape ., CC BY-SA 4.0
2012 Mercedes-Benz ML-Class
ML-Class 2012–2015
Total recalls 0
Total complaints 268
Fewest complaints 2014, 3 per year · 2013, 4 per year · 2012, 5 per year
Most complaints 2015, 7 per year
Photo: Retired electrician, CC0
2014 Mercedes-Benz CLA-Class
CLA-Class 2014–2026
Total recalls 0
Total complaints 586
Fewest complaints 2021, 0 per year · 2022, 1 per year · 2023, 2 per year
Most complaints 2014, 30 per year
Photo: Alexander-93, CC BY-SA 4.0
2012 Mercedes-Benz E-Class
E-Class 2012–2026
Total recalls 0
Total complaints 1,269
Fewest complaints 2021, 3 per year · 2020, 3 per year · 2015, 4 per year
Most complaints 2017, 15 per year
Photo: Navigator84, CC BY-SA 3.0
2016 Mercedes-Benz Metris
Metris 2016–2023
Total recalls 31
Total complaints 183
Fewest complaints 2018, 1 per year · 2017, 1 per year · 2016, 19 per year
Most complaints 2016, 19 per year
Photo: Kevauto, CC BY-SA 4.0
2012 Mercedes-Benz C-Class
C-Class 2012–2026
Total recalls 0
Total complaints 2,798
Fewest complaints 2021, 1 per year · 2012, 3 per year · 2024, 5 per year
Most complaints 2015, 20 per year
Photo: Alexander Migl, CC BY-SA 4.0
2016 Mercedes-Benz GLE-Class
GLE-Class 2016–2026
Total recalls 0
Total complaints 489
Fewest complaints 2019, 2 per year · 2018, 7 per year · 2017, 8 per year
Most complaints 2020, 14 per year
Photo: Chanokchon, CC BY-SA 4.0
2016 Mercedes-Benz GLC-Class
GLC-Class 2016–2026
Total recalls 0
Total complaints 629
Fewest complaints 2019, 4 per year · 2018, 9 per year · 2020, 9 per year
Most complaints 2016, 21 per year
Photo: Chanokchon, CC BY-SA 4.0

The table gives each model up to three years with the fewest complaints per year, and the year with the most, each counted from complaints filed in that year’s first 3 years on the road. A model year younger than 3 years is too early to compare, so it is left off that list. Recalls are a separate count. The numbers are for the US-market cars on this page. A model with more cars on the road produces more filings. How we count.

Complaints per year

1'123'133'143'153'163'173'182'193'202'213'223'235'24'25'26

Each bar is the median of the models with complaints on file for that year, not weighted by how many of those cars were sold. A year with no complaint file is left blank.

Recalls by model year

'12'13'14'1515'1619'1715'1814'1912'209'215'224'23'24'25'26

A campaign that covers more than one model is counted on each.

What owners file about

Air bags
1,504
Engine
770
Unknown or other
635
Fuel and propulsion system
392
Structure
380
Electrical system
269
Powertrain
236
Steering
236

Frequently asked questions

Are Mercedes reliable?

Newer Mercedes (A-Class, AMG GT, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLB-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Class, ML-Class, Metris, S-Class, SL-Class, and SLK-Class) do not share one complaint pattern. A-Class, C-Class, CLA-Class, E-Class, GLA-Class, GLB-Class, GLC-Class, and SLK-Class average fewer owner complaints per year in the newer years than in the older years. CLS-Class, G-Class, GLE-Class, GLK-Class, GLS-Class, ML-Class, S-Class, and SL-Class average more owner complaints per year in the newer years than in the older years. GL-Class is about the same in the newer years as in the older ones. AMG GT and Metris do not cover enough model years for that comparison.