2017 Mercedes-Benz C-Class reliability
Owners have filed 253 complaints with NHTSA about the 2017 Mercedes-Benz C-Class over 10 years — 17 per year. That is more complaints per year than most C-Class years here — over the median of the other years, which is 7. NHTSA has no recalls on file for this model year.
253
17
0
10
The complaints owners file most often name Engine (83 of 253), then Electrical system (35) and Fuel and propulsion system (32). Those filings include 12 that report a crash, 3 that report a fire, and 13 that report an injury.
The 2016 C-Class has 316 complaints, 12 per year, and the 2018 has 130 complaints, 10 per year. The 2017 has more complaints per year than the 2016. The 2017 has more complaints per year than the 2018.
The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2017 Mercedes-Benz C-Class. How we count. Data as of .
Recalls (0)
No recalls on file with NHTSA for this model year.
Complaints by component (253 total)
Show 15 more Show less
12
3
13
0
Complaints filed per year
Excerpts from recent NHTSA complaint filings
-
"The convertible roof gets stuck partially in open or closed position. It has to be forced closed. The vehicle is always garaged and the convertible was used very carefully but still has been troublesome from the…"
-
"2017 Mercedes c300 the switchover valve in the diagnostic module of the evaporative emission control system is jammed open. This issue was called for recall for models 2018 or later, but 2017 was not part of it."
-
"The contact owns a 2017 Mercedes-Benz C300. While driving at approximately 15 mph, the contact observed smoke emanating from under the hood. The vehicle was driven to her work location and parked. Upon exiting the…"
-
"strong evident fuel/ gas smell when driving and when the car is in park after driving."
-
"Check engine light for P052E which has been coming and going off for years now. Now the check engine light is there permanently. I spoke to Mercedes Benz customer service and requested for them to fix the problem now…"
NHTSA crash ratings
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2017 Mercedes-Benz C-Class 2 DR 4WD | Not rated | Not rated | Not rated | Not rated |
| 2017 Mercedes-Benz C-Class 2 DR RWD | Not rated | Not rated | Not rated | Not rated |
| 2017 Mercedes-Benz C-Class 4 DR 4WD | 5 stars | 4 stars | 5 stars | 4 stars |
| 2017 Mercedes-Benz C-Class 4 DR RWD | 5 stars | 4 stars | 5 stars | 4 stars |
| 2017 Mercedes-Benz C-Class C 4WD | Not rated | Not rated | Not rated | Not rated |
| 2017 Mercedes-Benz C-Class C RWD | Not rated | Not rated | Not rated | Not rated |
| 2017 Mercedes-Benz C-Class Hybrid 4 DR RWD | Not rated | Not rated | Not rated | Not rated |
Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.
Specs and fitment
Known issues for this generation
For 2016 C300 sedans, NHTSA lists campaign 18V-850: a locknut in the steering rack may break under load, so the car cannot be steered properly; dealers replace the steering rack. Campaign 21V-197 covers certain 2015-2020 C300 vehicles (with GLA, CLA, GLC, and other models): adhesive bonding of a front panel may deteriorate so the panel can detach; dealers reinstall the panel with approved primer and adhesive. Campaign 17V-627 also names C300 4Matic and related C-Class trims for driver-air-bag grounding. Unit counts on multi-model campaigns are shared across nameplates.
Compare
Frequently asked questions
Is the 2017 Mercedes-Benz C-Class reliable?
Owners have filed 253 complaints with NHTSA about the 2017 Mercedes-Benz C-Class over 10 years — 17 per year. That is more complaints per year than most C-Class years here — over the median of the other years, which is 7. NHTSA has no recalls on file for this model year.
What are common problems with a 2017 Mercedes-Benz C-Class?
The complaints owners file most often name Engine (83 of 253), then Electrical system (35) and Fuel and propulsion system (32). Those filings include 12 that report a crash, 3 that report a fire, and 13 that report an injury.
Is the 2017 Mercedes-Benz C-Class more reliable than the years next to it?
The 2016 C-Class has 316 complaints, 12 per year, and the 2018 has 130 complaints, 10 per year. The 2017 has more complaints per year than the 2016. The 2017 has more complaints per year than the 2018.
Has the 2017 Mercedes-Benz C-Class been recalled?
NHTSA has no recalls on file for the 2017 Mercedes-Benz C-Class.
How many complaints have owners filed about the 2017 Mercedes-Benz C-Class?
Owners have filed 253 complaints about the 2017 Mercedes-Benz C-Class with NHTSA.
What engine oil does a Mercedes-Benz C-Class use?
5W-40 full synthetic (MB-approved; common US C250/C350 fills)
What does NHTSA recall 17V-627 cover on the Mercedes-Benz C-Class?
NHTSA campaign 17V-627 covers certain 2012-2014 C250, C350, and C300 4Matic sedans (with many other Mercedes models): insufficient grounding of steering components can allow the driver air bag to deploy inadvertently.
What generation is the 2013 Mercedes-Benz C-Class?
W204 (2012-2014).