Reliable Auto DB

2018 Mercedes-Benz Metris reliability

Is it reliable?

Owners have filed 28 complaints with NHTSA about the 2018 Mercedes-Benz Metris over 9 years — 1 per year. That is more complaints per year than most Metris years here — over the median of the other years, which is 0. NHTSA has 10 recalls on file, including Tires, Hoses and fittings, and Camera.

2016 Mercedes-Benz Metris
Photo by Kevauto, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

28

Per year

1

Recalls

10

Years on the road

9

What owners report

The complaints owners file most often name Tires (14 of 28), then Wheels (5) and Back-over prevention (3). The most filings arrived in 2024 (14 of 28).

Next to 2017 and 2019

The 2017 Metris has 29 complaints, 1 per year, and the 2019 has 0 complaints, 0 per year. The 2018 has fewer complaints per year than the 2017. The 2018 has more complaints per year than the 2019.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2018 Mercedes-Benz Metris. How we count. Data as of .

Recalls (10)

Recall Tires 2022-07-07 · NHTSA campaign 22V482000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."
Remedy Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.
Recall gasoline fuel system, delivery, hoses and fittings 2022-03-08 · NHTSA campaign 22V134000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Remedy Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
Recall back-over prevention, sensing system, camera 2022-02-22 · NHTSA campaign 22V099000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Remedy Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Recall hydraulic brakes, fluid 2022-02-08 · NHTSA campaign 22V066000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Remedy Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
Recall electrical system, software 2021-02-05 · NHTSA campaign 21V055000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Remedy DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
Recall electrical system, 12V/24V/48V battery 2019-10-08 · NHTSA campaign 19V715000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
Remedy DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
Recall Unknown or other 2019-10-02 · NHTSA campaign 19V693000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Remedy DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Recall Steering 2019-06-25 · NHTSA campaign 19V489000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
Remedy DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
Recall Unknown or other 2019-03-20 · NHTSA campaign 19V222000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Remedy DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Recall Driveshaft 2018-07-29 · NHTSA campaign 18V497000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
Remedy DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Complaints by component (28 total)

Tires
14
Wheels
5
Back-over prevention
3
Steering
3
Electrical system
2
Engine
2
Service brakes
2
Fuel and propulsion system
1
Fuel system, gasoline
1
Speed control
1
Suspension
1
Show 3 more Show less
Crash-flagged

0

Fire-flagged

0

Injury reports

0

Death reports

0

Complaints filed per year

1201812020520226202314202412025
Excerpts from recent NHTSA complaint filings
  • "See attached document for complaint. I wanted to express my displeasure with the manner in which the above reference recall was conducted. The timeline left many owners with expensive replacement bills for new tires to…"
    Tires · filed 2025-11-21
  • "The contact owns a 2018 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (TIRES); however, the part to do the recall repair was unavailable. The contact stated that the…"
    Tires · filed 2024-11-22
  • "The contact owns a 2018 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (TIRES); however, the part to do the recall repair was unavailable. The contact stated that the…"
    Tires · filed 2024-11-06
  • "The contact owns a 2018 Mercedes-Benz Metris. The contact stated the vehicle had displayed that there were failures with several safety features. The instrument panel had failed to display any information regarding any…"
    Electrical system, Service brakes · filed 2024-09-30
  • "The check engine light came on, with code P052E indicating a positive crankcase ventilation valve failure. Dealer inspection revealed the PCV valve is sticking and recommended a replacement with a $2100 charge. This is…"
    Engine · filed 2024-09-12

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Metris (Cargo Van) 2L, 4-cyl Automatic 7-speed Rear-wheel drive 21 24 22 MPG $3650
Metris (Cargo Van, LWB) 2L, 4-cyl Automatic 7-speed Rear-wheel drive 21 24 22 MPG $3650
Metris (Passenger Van) 2L, 4-cyl Automatic 7-speed Rear-wheel drive 19 23 21 MPG $3800

Specs and fitment

1st generation, 2016–2023
Body styles Van
Oil 0W-40 or 5W-40 (MB-Approval oils; other viscosities by temperature) , 8.1 qt capacity
Tire size 225/55R17 (common US OEM; some markets also 205/65R16 or 225/60R16)

Known issues for this generation

Recall 18V-497 covers certain 2017-2018 Mercedes-Benz Metris vehicles: the drive shaft securing bolts may loosen at the automatic transmission flange. Dealers replace the transmission flange and securing bolts and clean the shaft seal. Recall 21V-055 covers certain 2016-2020 Metris vehicles, and also certain 2019-2020 Sprinter vehicles: the communication-module software for the automatic emergency call system may be incorrect; dealers update the software.

Compare

Previous year 2017 Mercedes-Benz Metris Next year 2019 Mercedes-Benz Metris See every Mercedes-Benz Metris model year →

Frequently asked questions

Is the 2018 Mercedes-Benz Metris reliable?

Owners have filed 28 complaints with NHTSA about the 2018 Mercedes-Benz Metris over 9 years — 1 per year. That is more complaints per year than most Metris years here — over the median of the other years, which is 0. NHTSA has 10 recalls on file, including Tires, Hoses and fittings, and Camera.

What are common problems with a 2018 Mercedes-Benz Metris?

The complaints owners file most often name Tires (14 of 28), then Wheels (5) and Back-over prevention (3). The most filings arrived in 2024 (14 of 28).

Is the 2018 Mercedes-Benz Metris more reliable than the years next to it?

The 2017 Metris has 29 complaints, 1 per year, and the 2019 has 0 complaints, 0 per year. The 2018 has fewer complaints per year than the 2017. The 2018 has more complaints per year than the 2019.

Has the 2018 Mercedes-Benz Metris been recalled?

The 2018 Mercedes-Benz Metris has 10 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2018 Mercedes-Benz Metris?

Owners have filed 28 complaints about the 2018 Mercedes-Benz Metris with NHTSA.

What mpg does a 2018 Mercedes-Benz Metris get?

EPA-rated combined fuel economy for the 2018 Mercedes-Benz Metris is 21.7 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What engine oil does a Mercedes-Benz Metris use?

MB-Approval oils such as 0W-40 or 5W-40 are commonly listed; capacity is about 8.1 qt with filter—verify the viscosity chart for temperature.

What tire size does a Mercedes-Benz Metris commonly use?

A common US OEM size is 225/55R17; some configurations also list 16-inch sizes such as 205/65R16.

What drive-shaft recall covers certain Metris vans?

Recall 18V-497 covers certain 2017-2018 Mercedes-Benz Metris vehicles where drive-shaft bolts at the automatic transmission flange may loosen.