Reliable Auto DB

2016 Mercedes-Benz Metris reliability

Is it reliable?

NHTSA's file on the 2016 Mercedes-Benz Metris holds 126 complaints after 11 years, a rate of 19 per year. That is the most complaints per year among the 8 Metris years on this site. NHTSA has 13 recalls on file, including Tires, Camera, and Hydraulic brakes, fluid.

2016 Mercedes-Benz Metris
Photo by Kevauto, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

126

Per year

19

Recalls

13

Years on the road

11

What owners report

The complaints owners file most often name Fuel and propulsion system (37 of 126), then Visibility and wipers (21) and Engine (16). Those filings include 2 that report a fire and 1 that reports an injury.

Next to 2017

The 2017 Metris has 29 complaints, 1 per year. The 2016 has more complaints per year than the 2017.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2016 Mercedes-Benz Metris. How we count. Data as of .

Recalls (13)

Recall Tires 2022-07-07 · NHTSA campaign 22V482000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."
Remedy Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.
Recall back-over prevention, sensing system, camera 2022-02-22 · NHTSA campaign 22V099000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Remedy Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Recall hydraulic brakes, fluid 2022-02-08 · NHTSA campaign 22V066000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Remedy Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
Recall electrical system, software 2021-02-05 · NHTSA campaign 21V055000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Remedy DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
Recall electrical system, 12V/24V/48V battery 2019-10-08 · NHTSA campaign 19V715000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
Remedy DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
Recall Electric power steering 2019-04-10 · NHTSA campaign 19V290000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Remedy DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
Recall gasoline fuel system, delivery, hoses and fittings 2018-11-29 · NHTSA campaign 18V837000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. The fuel hose in the engine compartment may leak at the lower connecting point of the transition hose, between the underbody fuel line and the Schrader valve and/or where the fuel line connects to the fuel pump.
Remedy DVUSA will notify owners, and dealers will replace the affected hose and clamp, free of charge. The recall is expected to begin January 25, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Recall powertrain, automatic transmission 2018-05-22 · NHTSA campaign 18V335000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
Remedy DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Recall Electric power steering 2017-09-22 · NHTSA campaign 17V595000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
Remedy DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
Recall electrical system, software 2017-04-21 · NHTSA campaign 17V272000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
Remedy DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Recall seat belts, pretensioner 2017-04-10 · NHTSA campaign 17V244000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Metris vehicles. The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash.
Remedy DVUSA will notify owners, and dealers will replace the front seat belts, free of charge. An interim notification was mailed to owners on June 9, 2017. A second notice was mailed on July 7, 2017, to tell owners that the remedy is now available. Owners may contact DVUSA customer service at 1-877-762-8267.
Recall lane departure, blind spot detection 2017-03-07 · NHTSA campaign 17V148000
Summary Daimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM system does not work on the vehicle.
Remedy DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Recall powertrain, axle assembly 2016-05-24 · NHTSA campaign 16V342000
Summary Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes Benz Metris vehicles manufactured from September 1, 2015, through December 31, 2015. The affected vehicles have rear differential gears that may have been improperly welded.
Remedy DVUSA will notify owners, and dealers will replace the rear differential gears, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

Complaints by component (126 total)

Fuel and propulsion system
37
Visibility and wipers
21
Engine
16
Tires
15
Electrical system
10
Steering
9
Wheels
7
Service brakes
4
Air bags
3
Seat belts
3
Structure
3
Lane departure
2
Speed control
2
Visibility
2
Electronic stability control (ESC)
1
Engine and engine cooling
1
Forward collision avoidance
1
Fuel system, gasoline
1
Suspension
1
Show 11 more Show less
Crash-flagged

0

Fire-flagged

2

Injury reports

1

Death reports

0

Complaints filed per year

152016162017262018820195202022021920221820231720248202522026
Excerpts from recent NHTSA complaint filings
  • "The contact owns a 2016 Mercedes-Benz Metris. The contact received a notification of NHTSA Campaign Number: 22V482000 (Tires); however, the part to do the recall repair was not yet available. The local dealer was…"
    Tires · filed 2026-05-21
  • "Fuel smell in the engine compartment and visible leaking fuel on the lower hoses per NHTSA Campaign Number 18V837000. I previously complained about this in April 2025 (ID 11669847). Dealer inspected in April 2025 and…"
    Fuel and propulsion system · filed 2026-01-03
  • "It has been two years after posting an issue with engine light on indicating the error code p052e which is a known problem on many models mercedes has. This metris van is not a passenger van but a commercial van. It has…"
    Engine, Fuel and propulsion system · filed 2025-10-24
  • "How does the digital display suddenly disappear from your dashboard? Mercedes has lost its respect for being a High Quality brand. Too many recalls,. Too many issues that vehicles less costly never have such as 1. Out…"
    Electrical system · filed 2025-10-24
  • "The contact owns a 2016 Mercedes-Benz Metris. The contact stated that while driving at 40 MPH, the steering wheel seized, and the vehicle became difficult to maneuver. The contact stated that the failure occurred…"
    Steering · filed 2025-08-21

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Metris (Cargo Van) 2L, 4-cyl Automatic 7-speed Rear-wheel drive 21 24 22 MPG $3650
Metris (Passenger Van) 2L, 4-cyl Automatic 7-speed Rear-wheel drive 20 23 22 MPG $3650

Specs and fitment

1st generation, 2016–2023
Body styles Van
Oil 0W-40 or 5W-40 (MB-Approval oils; other viscosities by temperature) , 8.1 qt capacity
Tire size 225/55R17 (common US OEM; some markets also 205/65R16 or 225/60R16)

Known issues for this generation

Recall 18V-497 covers certain 2017-2018 Mercedes-Benz Metris vehicles: the drive shaft securing bolts may loosen at the automatic transmission flange. Dealers replace the transmission flange and securing bolts and clean the shaft seal. Recall 21V-055 covers certain 2016-2020 Metris vehicles, and also certain 2019-2020 Sprinter vehicles: the communication-module software for the automatic emergency call system may be incorrect; dealers update the software.

Compare

Next year 2017 Mercedes-Benz Metris See every Mercedes-Benz Metris model year →

Frequently asked questions

Is the 2016 Mercedes-Benz Metris reliable?

NHTSA's file on the 2016 Mercedes-Benz Metris holds 126 complaints after 11 years, a rate of 19 per year. That is the most complaints per year among the 8 Metris years on this site. NHTSA has 13 recalls on file, including Tires, Camera, and Hydraulic brakes, fluid.

What are common problems with a 2016 Mercedes-Benz Metris?

The complaints owners file most often name Fuel and propulsion system (37 of 126), then Visibility and wipers (21) and Engine (16). Those filings include 2 that report a fire and 1 that reports an injury.

Is the 2016 Mercedes-Benz Metris more reliable than the years next to it?

The 2017 Metris has 29 complaints, 1 per year. The 2016 has more complaints per year than the 2017.

Has the 2016 Mercedes-Benz Metris been recalled?

The 2016 Mercedes-Benz Metris has 13 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2016 Mercedes-Benz Metris?

Owners have filed 126 complaints about the 2016 Mercedes-Benz Metris with NHTSA.

What mpg does a 2016 Mercedes-Benz Metris get?

EPA-rated combined fuel economy for the 2016 Mercedes-Benz Metris is 22 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What engine oil does a Mercedes-Benz Metris use?

MB-Approval oils such as 0W-40 or 5W-40 are commonly listed; capacity is about 8.1 qt with filter—verify the viscosity chart for temperature.

What tire size does a Mercedes-Benz Metris commonly use?

A common US OEM size is 225/55R17; some configurations also list 16-inch sizes such as 205/65R16.

What drive-shaft recall covers certain Metris vans?

Recall 18V-497 covers certain 2017-2018 Mercedes-Benz Metris vehicles where drive-shaft bolts at the automatic transmission flange may loosen.