2014 Mercedes-Benz C-Class reliability
Owners have filed 284 complaints with NHTSA about the 2014 Mercedes-Benz C-Class over 13 years — 7 per year. That is fewer complaints per year than most C-Class years here — under the median of the other years, which is 8. NHTSA has no recalls on file for this model year.
284
7
0
13
The complaints owners file most often name Air bags (156 of 284), then Steering (35) and Electrical system (26). Those filings include 20 that report a crash, 4 that report a fire, and 13 that report an injury.
The 2013 C-Class has 573 complaints, 11 per year, and the 2015 has 449 complaints, 20 per year. The 2014 has fewer complaints per year than the 2013. The 2014 has fewer complaints per year than the 2015.
The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2014 Mercedes-Benz C-Class. How we count. Data as of .
Recalls (0)
No recalls on file with NHTSA for this model year.
Complaints by component (284 total)
Show 14 more Show less
20
4
13
0
Complaints filed per year
Excerpts from recent NHTSA complaint filings
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"The electronic steering lock (ESL) system on my 2014 Mercedes-Benz C250 failed without warning, leaving the vehicle completely unable to start. When attempting to start the vehicle, the key would insert but the vehicle…"
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"The contact owns a 2014 Mercedes-Benz C250. The contact stated that the vehicle was difficult to start. Additionally, the steering wheel was difficult to turn to the left or the right. The vehicle was eventually started…"
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"Experiencing a failed Electronic Steering Lock (ESL). Car won’t crank or start even after verifying battery health and key fob. Symptoms point to a failed ESL, left stranded"
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"my car overheats badly and shakes and it is starting to smoke from the hood in snowy conditions"
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"The contact owns a 2014 Mercedes-Benz C350. The contact stated that while the vehicle was parked, the front driver’s side interior door latch detached. The contact had to reach through the front driver’s side window to…"
NHTSA crash ratings
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2014 Mercedes-Benz C-CLASS 2 DR 4WD | Not rated | Not rated | Not rated | Not rated |
| 2014 Mercedes-Benz C-CLASS 2 DR RWD | Not rated | Not rated | Not rated | Not rated |
| 2014 Mercedes-Benz C-Class 4 DR AWD | 5 stars | 4 stars | 5 stars | 4 stars |
| 2014 Mercedes-Benz C-Class 4 DR RWD | 5 stars | 4 stars | 5 stars | 4 stars |
Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.
Specs and fitment
Known issues for this generation
NHTSA campaign 17V-627 covers certain 2012-2014 C250, C350, and C300 4Matic sedans (with many other Mercedes models): insufficient grounding of steering components can allow the driver air bag to deploy inadvertently. Dealers add grounding. Campaign 17V-252 covers certain 2013-2014 C250 and C300 4MATIC vehicles among other models for a related electrical concern on affected builds. Confirm open campaigns by VIN; Mercedes lists recalls under trim strings such as C250/C300, not the umbrella "C-Class" name.
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Frequently asked questions
Is the 2014 Mercedes-Benz C-Class reliable?
Owners have filed 284 complaints with NHTSA about the 2014 Mercedes-Benz C-Class over 13 years — 7 per year. That is fewer complaints per year than most C-Class years here — under the median of the other years, which is 8. NHTSA has no recalls on file for this model year.
What are common problems with a 2014 Mercedes-Benz C-Class?
The complaints owners file most often name Air bags (156 of 284), then Steering (35) and Electrical system (26). Those filings include 20 that report a crash, 4 that report a fire, and 13 that report an injury.
Is the 2014 Mercedes-Benz C-Class more reliable than the years next to it?
The 2013 C-Class has 573 complaints, 11 per year, and the 2015 has 449 complaints, 20 per year. The 2014 has fewer complaints per year than the 2013. The 2014 has fewer complaints per year than the 2015.
Has the 2014 Mercedes-Benz C-Class been recalled?
NHTSA has no recalls on file for the 2014 Mercedes-Benz C-Class.
How many complaints have owners filed about the 2014 Mercedes-Benz C-Class?
Owners have filed 284 complaints about the 2014 Mercedes-Benz C-Class with NHTSA.
What engine oil does a Mercedes-Benz C-Class use?
5W-40 full synthetic (MB-approved; common US C250/C350 fills)
What does NHTSA recall 17V-627 cover on the Mercedes-Benz C-Class?
NHTSA campaign 17V-627 covers certain 2012-2014 C250, C350, and C300 4Matic sedans (with many other Mercedes models): insufficient grounding of steering components can allow the driver air bag to deploy inadvertently.
What generation is the 2013 Mercedes-Benz C-Class?
W204 (2012-2014).