2014 Mercedes-Benz E-Class reliability

Is it reliable?

The 2014 Mercedes-Benz E-Class has 304 complaints with NHTSA after 13 years, or 13 per year. That is more complaints per year than most E-Class years here — over the median of the other years, which is 6. NHTSA has no recalls on file for this model year.

2012 Mercedes-Benz E-Class
Photo by Navigator84, resized from the original. Wikimedia Commons CC BY-SA 3.0
Complaints

304

Per year

13

Recalls

0

Years on the road

13

What owners report

The complaints owners file most often name Air bags (58 of 304), then Service brakes (52) and Electrical system (41). Those filings include 11 that report a crash, 15 that report a fire, and 7 that report an injury.

Next to 2013 and 2015

The 2013 E-Class has 185 complaints, 6 per year, and the 2015 has 57 complaints, 4 per year. The 2014 has more complaints per year than the 2013. The 2014 has more complaints per year than the 2015.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2014 Mercedes-Benz E-Class. How we count. Data as of .

Recalls (0)

No recalls on file with NHTSA for this model year.

Complaints by component (304 total)

Air bags
58
Service brakes
52
Electrical system
41
Suspension
31
Steering
29
Structure
27
Fuel and propulsion system
25
Engine
23
Powertrain
16
Fuel system, gasoline
13
Wheels
11
Seats
9
Electronic stability control (ESC)
8
Tires
8
Speed control
7
Visibility and wipers
5
Forward collision avoidance
4
Adaptive and mobility equipment
3
Hydraulic brakes
3
Lane departure
3
Seat belts
3
Visibility
3
Engine and engine cooling
1
Parking brake
1
Show 16 more Show less
Crash-flagged

11

Fire-flagged

15

Injury reports

7

Death reports

0

Complaints filed per year

3201312201414201592016112017152018322019412020162021432022232023452024272025132026
Excerpts from recent NHTSA complaint filings
  • "The contact owns a 2014 Mercedes-Benz E350. The contact stated that the brake pedal was spongy while depressed, with the "Brake System" and "Low Brake Fluid" warning lights displayed. The vehicle was taken to a dealer,…"
    Hydraulic brakes, Structure · filed 2026-09-14
  • "The failure was when I hit the brakes hard in an emergency braking situation and the car very eratically and violently veered to the left. There was no warning and thank God there was no car coming in the left lane…"
    Suspension, Service brakes, Forward collision avoidance · filed 2026-07-24
  • "While braking from highway speeds or any other speed, the vehicle becomes unstable and pulls to the left, making it difficult to maintain control. During hard braking, the vehicle does not track straight and requires…"
    Steering, Suspension, Structure · filed 2026-07-21
  • "Rear subframe rotted / corroded. Rear brake lines rotted and rear springs broken from corrosion . Mercedes refuses to address the issues under warranty except the subframe issue . Almost crashed on i-84 with child in…"
    Structure · filed 2026-07-21
  • "Vehicle subframe corrosion (manufacturer extended warranty offered). Rear brake lines corroded/leaking. Vehicle leaks fuel; steel fuel line corroded. Vehicle has about 105k miles. Minor fire started when yard…"
    Suspension, Service brakes, Fuel and propulsion system · filed 2026-07-08

NHTSA crash ratings

Version Overall Front Side Rollover
2014 Mercedes-Benz E-CLASS 2 DR 4WD Not rated Not rated Not rated Not rated
2014 Mercedes-Benz E-CLASS 2 DR RWD Not rated Not rated Not rated Not rated
2014 Mercedes-Benz E-CLASS C RWD Not rated Not rated Not rated Not rated
2014 Mercedes-Benz E-CLASS SW 4WD 4 stars 4 stars 5 stars 5 stars
2014 Mercedes-Benz E-CLASS SW RWD 4 stars 4 stars 5 stars 5 stars
2014 Mercedes-Benz E-Class 4 DR AWD 4 stars 4 stars 5 stars 5 stars
2014 Mercedes-Benz E-Class 4 DR RWD 4 stars 4 stars 5 stars 5 stars
2014 Mercedes-Benz E-Class Hybrid 4 DR RWD 4 stars 4 stars 5 stars 5 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Specs and fitment

W212, 2012–2016
Body styles Sedan
Oil 0W-40 full synthetic (MB-approved; common US E350 fill) , 4.5 qt capacity
Tire size 245/45R17 to 255/35R18 (trim-dependent; E350 pages)

Known issues for this generation

For 2014 E350 sedans, NHTSA campaign 16V-899 covers certain 2014-2016 E350 vehicles (with SL, S-Class, and other models): the electric power steering control unit may have improperly soldered contacts, which can cause loss of power-steering assist or a fire risk even when parked; dealers replace the EPS control unit. Campaign 19V-010 names certain 2014 E350 coupe/cabrio and related models for a Takata passenger frontal air bag inflator that may explode and send metal fragments into the cabin; dealers replace the passenger frontal air bag module. Confirm open campaigns by VIN under trim strings such as E350.

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Frequently asked questions

Is the 2014 Mercedes-Benz E-Class reliable?

The 2014 Mercedes-Benz E-Class has 304 complaints with NHTSA after 13 years, or 13 per year. That is more complaints per year than most E-Class years here — over the median of the other years, which is 6. NHTSA has no recalls on file for this model year.

What are common problems with a 2014 Mercedes-Benz E-Class?

The complaints owners file most often name Air bags (58 of 304), then Service brakes (52) and Electrical system (41). Those filings include 11 that report a crash, 15 that report a fire, and 7 that report an injury.

Is the 2014 Mercedes-Benz E-Class more reliable than the years next to it?

The 2013 E-Class has 185 complaints, 6 per year, and the 2015 has 57 complaints, 4 per year. The 2014 has more complaints per year than the 2013. The 2014 has more complaints per year than the 2015.

Has the 2014 Mercedes-Benz E-Class been recalled?

NHTSA has no recalls on file for the 2014 Mercedes-Benz E-Class.

How many complaints have owners filed about the 2014 Mercedes-Benz E-Class?

Owners have filed 304 complaints about the 2014 Mercedes-Benz E-Class with NHTSA.

What generation is the 2018 Mercedes-Benz E-Class?

W213 generation (2017-2023).

What oil does a US Mercedes-Benz E-Class typically take?

Generation notes list MB-approved 0W-40 full synthetic for common US E350/E300 fills; confirm the approval sheet in the manual.

What tire sizes does a Mercedes-Benz E-Class use?

Sizes vary widely by chassis and trim; W213 E300 pages span about 225/55R17 to 245/40R19.