2012 Mercedes-Benz C-Class reliability

Is it reliable?

NHTSA's file on the 2012 Mercedes-Benz C-Class holds 587 complaints after 15 years, a rate of 3 per year. That is fewer complaints per year than most C-Class years here — under the median of the other years, which is 8. NHTSA has no recalls on file for this model year.

2012 Mercedes-Benz C-Class
Photo by Alexander Migl, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

587

Per year

3

Recalls

0

Years on the road

15

What owners report

The complaints owners file most often name Air bags (312 of 587), then Suspension (74) and Engine (69). Those filings include 8 that report a crash, 7 that report a fire, 8 that report an injury, and 1 that reports a death.

Next to 2013

The 2013 C-Class has 573 complaints, 11 per year. The 2012 has fewer complaints per year than the 2013.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2012 Mercedes-Benz C-Class. How we count. Data as of .

Recalls (0)

No recalls on file with NHTSA for this model year.

Complaints by component (587 total)

Air bags
312
Suspension
74
Engine
69
Structure
62
Fuel and propulsion system
29
Electrical system
27
Service brakes
23
Steering
15
Powertrain
12
Exterior lighting
8
Fuel system, gasoline
7
Hydraulic brakes
4
Speed control
4
Visibility
4
Wheels
4
Electronic stability control (ESC)
3
Seats
3
Engine and engine cooling
2
Seat belts
2
Tires
2
Visibility and wipers
2
Diesel fuel system
1
Lane departure
1
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Crash-flagged

8

Fire-flagged

7

Injury reports

8

Death reports

1

Complaints filed per year

52012320132201472015520161342017932018116201940202023202173202241202323202417202552026
Excerpts from recent NHTSA complaint filings
  • "Fuel tank is rusting. Leaking fuel, heavy fuel smell inside cabin. My saftey and anyone around the vehicle would be at risk due to fire chance. Confirmed by independent service center Vehcile has only been inspected by…"
    Fuel and propulsion system · filed 2026-09-12
  • "Brake line corrosion issues, related and reported along with the sub-frame assembly corrosion. After getting the sub-frame repaired XXX, corrosion and deformation of the tie rods and control arms caused vibration and…"
    Service brakes · filed 2026-08-31
  • "The rear sub frame has rusted and part of it has failed"
    Suspension · filed 2026-08-24
  • "Vehicle: 2012 Mercedes-Benz C300 4Matic Sport Problem Component: Fuel / Propulsion System Safety Issue Description: My 2012 Mercedes-Benz C300 developed a serious fuel tank leak at approximately 106,460 miles which…"
    Fuel and propulsion system · filed 2026-05-19
  • "I have a rust free, relatively lower mileage car I bought for my teen daughter. Despite being such a clean car the rear subframe has rusted and rear suspension has broke off while driving, hitting the fuel tank and is…"
    Suspension · filed 2026-04-19

NHTSA crash ratings

Version Overall Front Side Rollover
2012 Mercedes-Benz C-Class 4 DR AWD Not rated Not rated Not rated 4 stars
2012 Mercedes-Benz C-Class 4 DR RWD Not rated Not rated Not rated 4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Specs and fitment

W204, 2012–2014
Body styles Sedan
Oil 5W-40 full synthetic (MB-approved; common US C250/C350 fills) , 6 qt capacity
Tire size 225/45R17 to 255/35R18 (trim-dependent; C300 pages)

Known issues for this generation

NHTSA campaign 17V-627 covers certain 2012-2014 C250, C350, and C300 4Matic sedans (with many other Mercedes models): insufficient grounding of steering components can allow the driver air bag to deploy inadvertently. Dealers add grounding. Campaign 17V-252 covers certain 2013-2014 C250 and C300 4MATIC vehicles among other models for a related electrical concern on affected builds. Confirm open campaigns by VIN; Mercedes lists recalls under trim strings such as C250/C300, not the umbrella "C-Class" name.

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Frequently asked questions

Is the 2012 Mercedes-Benz C-Class reliable?

NHTSA's file on the 2012 Mercedes-Benz C-Class holds 587 complaints after 15 years, a rate of 3 per year. That is fewer complaints per year than most C-Class years here — under the median of the other years, which is 8. NHTSA has no recalls on file for this model year.

What are common problems with a 2012 Mercedes-Benz C-Class?

The complaints owners file most often name Air bags (312 of 587), then Suspension (74) and Engine (69). Those filings include 8 that report a crash, 7 that report a fire, 8 that report an injury, and 1 that reports a death.

Is the 2012 Mercedes-Benz C-Class more reliable than the years next to it?

The 2013 C-Class has 573 complaints, 11 per year. The 2012 has fewer complaints per year than the 2013.

Has the 2012 Mercedes-Benz C-Class been recalled?

NHTSA has no recalls on file for the 2012 Mercedes-Benz C-Class.

How many complaints have owners filed about the 2012 Mercedes-Benz C-Class?

Owners have filed 587 complaints about the 2012 Mercedes-Benz C-Class with NHTSA.

What engine oil does a Mercedes-Benz C-Class use?

5W-40 full synthetic (MB-approved; common US C250/C350 fills)

What does NHTSA recall 17V-627 cover on the Mercedes-Benz C-Class?

NHTSA campaign 17V-627 covers certain 2012-2014 C250, C350, and C300 4Matic sedans (with many other Mercedes models): insufficient grounding of steering components can allow the driver air bag to deploy inadvertently.

What generation is the 2013 Mercedes-Benz C-Class?

W204 (2012-2014).