2013 Mercedes-Benz C-Class reliability

Is it reliable?

The 2013 Mercedes-Benz C-Class has 573 complaints with NHTSA after 14 years, or 11 per year. That is more complaints per year than most C-Class years here — over the median of the other years, which is 7. NHTSA has no recalls on file for this model year.

2012 Mercedes-Benz C-Class
Photo by Alexander Migl, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

573

Per year

11

Recalls

0

Years on the road

14

What owners report

The complaints owners file most often name Air bags (286 of 573), then Suspension (73) and Structure (71). Those filings include 23 that report a crash, 7 that report a fire, and 22 that report an injury.

Next to 2012 and 2014

The 2012 C-Class has 587 complaints, 3 per year, and the 2014 has 284 complaints, 7 per year. The 2013 has more complaints per year than the 2012. The 2013 has more complaints per year than the 2014.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2013 Mercedes-Benz C-Class. How we count. Data as of .

Recalls (0)

No recalls on file with NHTSA for this model year.

Complaints by component (573 total)

Air bags
286
Suspension
73
Structure
71
Engine
57
Steering
47
Electrical system
34
Fuel and propulsion system
28
Powertrain
19
Service brakes
19
Speed control
12
Electronic stability control (ESC)
6
Fuel system, gasoline
6
Wheels
6
Exterior lighting
5
Seat belts
5
Tires
4
Visibility
4
Engine and engine cooling
3
Seats
2
Visibility and wipers
2
Hydraulic brakes
1
Show 13 more Show less
Crash-flagged

23

Fire-flagged

7

Injury reports

22

Death reports

0

Complaints filed per year

1201282013142014102015920164520171262018108201962202026202182202238202317202420202572026
Excerpts from recent NHTSA complaint filings
  • "Airbags didn’t deploy during accident, vehicle hit on drivers side, greatly impacted, driver seatbelt was on. All recalls were completed. Impact from other vehicle that hit my vehicle had deployed airbags."
    Air bags · filed 2026-09-19
  • "Noticed a strong odor of gas, well actually my kid did was sitting in backseat. I had just filled up and the smell didn't disipate. The next morning i still smelled it. I removed the seat and cover on the drivers side…"
    Fuel and propulsion system · filed 2026-09-19
  • "The contact owns a 2013 Mercedes-Benz C300. The contact stated that while driving at an undisclosed speed, the vehicle felt like it had shifted sideways. The contact stated that it seemed as if the steering wheel and…"
    Structure, Service brakes · filed 2026-08-17
  • "Over the past few weeks Ive had instances where the car has power but wont crank, Ive had the SRS light come on the dash but after it starting it goes away."
    Electrical system · filed 2026-06-14
  • "REAR SUB FRAME RUST NEEDS INSPECTED SUPER CLANKY"
    Suspension · filed 2026-06-09

NHTSA crash ratings

Version Overall Front Side Rollover
2013 Mercedes-Benz C-Class 2 DR 4WD Not rated Not rated Not rated Not rated
2013 Mercedes-Benz C-Class 2 DR RWD Not rated Not rated Not rated Not rated
2013 Mercedes-Benz C-Class 4 DR AWD 5 stars 4 stars 5 stars 4 stars
2013 Mercedes-Benz C-Class 4 DR RWD 5 stars 4 stars 5 stars 4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Specs and fitment

W204, 2012–2014
Body styles Sedan
Oil 5W-40 full synthetic (MB-approved; common US C250/C350 fills) , 6 qt capacity
Tire size 225/45R17 to 255/35R18 (trim-dependent; C300 pages)

Known issues for this generation

NHTSA campaign 17V-627 covers certain 2012-2014 C250, C350, and C300 4Matic sedans (with many other Mercedes models): insufficient grounding of steering components can allow the driver air bag to deploy inadvertently. Dealers add grounding. Campaign 17V-252 covers certain 2013-2014 C250 and C300 4MATIC vehicles among other models for a related electrical concern on affected builds. Confirm open campaigns by VIN; Mercedes lists recalls under trim strings such as C250/C300, not the umbrella "C-Class" name.

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Frequently asked questions

Is the 2013 Mercedes-Benz C-Class reliable?

The 2013 Mercedes-Benz C-Class has 573 complaints with NHTSA after 14 years, or 11 per year. That is more complaints per year than most C-Class years here — over the median of the other years, which is 7. NHTSA has no recalls on file for this model year.

What are common problems with a 2013 Mercedes-Benz C-Class?

The complaints owners file most often name Air bags (286 of 573), then Suspension (73) and Structure (71). Those filings include 23 that report a crash, 7 that report a fire, and 22 that report an injury.

Is the 2013 Mercedes-Benz C-Class more reliable than the years next to it?

The 2012 C-Class has 587 complaints, 3 per year, and the 2014 has 284 complaints, 7 per year. The 2013 has more complaints per year than the 2012. The 2013 has more complaints per year than the 2014.

Has the 2013 Mercedes-Benz C-Class been recalled?

NHTSA has no recalls on file for the 2013 Mercedes-Benz C-Class.

How many complaints have owners filed about the 2013 Mercedes-Benz C-Class?

Owners have filed 573 complaints about the 2013 Mercedes-Benz C-Class with NHTSA.

What engine oil does a Mercedes-Benz C-Class use?

5W-40 full synthetic (MB-approved; common US C250/C350 fills)

What does NHTSA recall 17V-627 cover on the Mercedes-Benz C-Class?

NHTSA campaign 17V-627 covers certain 2012-2014 C250, C350, and C300 4Matic sedans (with many other Mercedes models): insufficient grounding of steering components can allow the driver air bag to deploy inadvertently.

What generation is the 2013 Mercedes-Benz C-Class?

W204 (2012-2014).