2023 Mercedes-Benz C-Class reliability
Owners have filed 26 complaints with NHTSA about the 2023 Mercedes-Benz C-Class over 4 years — 8 per year. The other C-Class years sit at about the same rate: their median is 7 complaints per year. NHTSA has no recalls on file for this model year.
26
8
0
4
The complaints owners file most often name Forward collision avoidance (11 of 26), then Service brakes (6) and Electrical system (5). Those filings include 2 that report a crash and 1 that reports an injury.
The 2022 C-Class has 26 complaints, 7 per year, and the 2024 has 15 complaints, 5 per year. The 2023 has about the same number of complaints per year as the 2022. The 2023 has more complaints per year than the 2024.
The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2023 Mercedes-Benz C-Class. How we count. Data as of .
Recalls (0)
No recalls on file with NHTSA for this model year.
Complaints by component (26 total)
Show 3 more Show less
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0
1
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Complaints filed per year
Excerpts from recent NHTSA complaint filings
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"My vehicle developed a coolant warning during normal road use. I had not experienced any known collision, crash, or unusual impact. I brought the vehicle to an authorized Mercedes-Benz dealer for inspection. The dealer…"
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"2 of 245/40HR18XL & 2 of 225/45HR18XL... All 4 tires replaced I purchased a 2023 Mercedes-Benz C300 from Benzel Busch motor car (an authorized Mercedes-Benz dealer) in [XXX] in XXX. Since purchase, this vehicle has had…"
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"I am filing a safety complaint regarding my 2023 Mercedes-Benz AMG C43 4MATIC. The vehicle has approximately 23,000 miles. On multiple occasions, the vehicle has abruptly and violently applied the brakes and/or come to…"
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"When going into Reverse the passenger side mirror angles down to see curbs. When putting back into Drive it should be going back up to normal angle, but 20% of the time it does not go back up. If you're driving in the…"
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"The contact owns a 2023 Mercedes-Benz C300. The contact stated that on occasion while driving at various speeds, the vehicle unexpectedly stopped without the brake pedal being depressed. There were no warning lights…"
NHTSA crash ratings
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2023 Mercedes-Benz C-Class 4 DR AWD | Not rated | Not rated | Not rated | Not rated |
| 2023 Mercedes-Benz C-Class 4 DR RWD | Not rated | Not rated | Not rated | Not rated |
| 2023 Mercedes-Benz C-Class Cabriolet C AWD | Not rated | Not rated | Not rated | Not rated |
| 2023 Mercedes-Benz C-Class Cabriolet C RWD | Not rated | Not rated | Not rated | Not rated |
| 2023 Mercedes-Benz C-Class Coupe 2 DR AWD | Not rated | Not rated | Not rated | Not rated |
| 2023 Mercedes-Benz C-Class Coupe 2 DR RWD | Not rated | Not rated | Not rated | Not rated |
Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.
Specs and fitment
Known issues for this generation
For 2022 C300 vehicles, NHTSA campaign 22V-678 states moisture in the trunk may leak into the signal acquisition module (SAM) and cause an electrical short, with possible rear lighting, seat-fold, camera, or fire risk; dealers install a SAM cover. Campaign 23V-462 covers certain 2022-2023 C300 and 2023 AMG C43 vehicles where the transmission wiring harness may be the wrong length and damage the harness, causing loss of drive power; dealers inspect and repair routing. Campaign 22V-189 covers certain 2021-2022 C-Class vehicles with a heated leather steering wheel for DISTRONIC hands-off detection software that may not warn when hands are off the wheel; dealers update the hand-detection software.
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Frequently asked questions
Is the 2023 Mercedes-Benz C-Class reliable?
Owners have filed 26 complaints with NHTSA about the 2023 Mercedes-Benz C-Class over 4 years — 8 per year. The other C-Class years sit at about the same rate: their median is 7 complaints per year. NHTSA has no recalls on file for this model year.
What are common problems with a 2023 Mercedes-Benz C-Class?
The complaints owners file most often name Forward collision avoidance (11 of 26), then Service brakes (6) and Electrical system (5). Those filings include 2 that report a crash and 1 that reports an injury.
Is the 2023 Mercedes-Benz C-Class more reliable than the years next to it?
The 2022 C-Class has 26 complaints, 7 per year, and the 2024 has 15 complaints, 5 per year. The 2023 has about the same number of complaints per year as the 2022. The 2023 has more complaints per year than the 2024.
Has the 2023 Mercedes-Benz C-Class been recalled?
NHTSA has no recalls on file for the 2023 Mercedes-Benz C-Class.
How many complaints have owners filed about the 2023 Mercedes-Benz C-Class?
Owners have filed 26 complaints about the 2023 Mercedes-Benz C-Class with NHTSA.
What engine oil does a Mercedes-Benz C-Class use?
5W-40 full synthetic (MB-approved; common US C250/C350 fills)
What does NHTSA recall 17V-627 cover on the Mercedes-Benz C-Class?
NHTSA campaign 17V-627 covers certain 2012-2014 C250, C350, and C300 4Matic sedans (with many other Mercedes models): insufficient grounding of steering components can allow the driver air bag to deploy inadvertently.
What generation is the 2013 Mercedes-Benz C-Class?
W204 (2012-2014).