2021 Ford Explorer reliability
Owners have filed 423 complaints with NHTSA about the 2021 Ford Explorer over 6 years — 51 per year. That is fewer complaints per year than most Explorer years here — under the median of the other years, which is 61. NHTSA has 26 recalls on file, including Middle or rear assembly, Automatic transmission, and Seat belts.
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The complaints owners file most often name Powertrain (120 of 423), then Engine (48) and Electrical system (42). Complaints that include an odometer have a median of 42,508 miles, and the middle half falls between 23,000 and 68,188 miles. Those filings include 14 that report a crash, 5 that report a fire, and 14 that report an injury.
The 2020 Explorer has 1,215 complaints, 113 per year, and the 2022 has 265 complaints, 43 per year. The 2021 has fewer complaints per year than the 2020. The 2021 has more complaints per year than the 2022.
The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2021 Ford Explorer. How we count. Data as of .
Recalls (26)
NHTSA's count is every vehicle in that campaign. A campaign can cover other model years and other models.
Complaints by component (423 total)
Show 23 more Show less
14
5
14
0
Of the 101 complaints that include an odometer reading, the median is 42,508 miles. The middle half fall between 23,000 and 68,188 miles.
Complaints filed per year
Excerpts from recent NHTSA complaint filings
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"I had a very serious safety failure of my 2021 Ford explorer. On Monday, XXX my 2021 Explorer suffered an unprompted, catastrophic failure matching recall 26S48, but Ford is denying coverage based on build dates. After…"
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"The contact owns a 2021 Ford Explorer. The contact stated that the electronic seat back adjustment malfunctioned, causing the right side of the seat to rise while the left side failed to respond, resulting in extreme…"
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"The contact owns a 2021 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 26V117000 (Visibility) and 26V402000 (Power Train); however, the parts to perform the recall repairs were unavailable.…"
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"The shade on the sunroof as come out of track and when you let the shade back it drops down in the car blocking vision out the back glass"
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"The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA Campaign Number: 26V402000 (Power Train); however, the part to complete the recall repair was not yet available. The contact stated that…"
NHTSA crash ratings
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2021 Ford Explorer HEV SUV 4WD | 5 stars | 5 stars | 5 stars | 4 stars |
| 2021 Ford Explorer HEV SUV RWD | 5 stars | 5 stars | 5 stars | 4 stars |
| 2021 Ford Explorer SUV 4WD | 5 stars | 5 stars | 5 stars | 4 stars |
| 2021 Ford Explorer SUV RWD | 5 stars | 5 stars | 5 stars | 4 stars |
Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.
Fuel economy
| Trim | Engine | Transmission | Drive | City | Hwy | Combined | Annual fuel cost |
|---|---|---|---|---|---|---|---|
| Explorer all-wheel drive | 2.3L, 4-cyl | Automatic 10-speed | Part-time four-wheel drive | 20 | 27 | 23 MPG | $2800 |
| Explorer all-wheel drive | 2.3L, 4-cyl | Automatic (10-speed) | Part-time four-wheel drive | 20 | 27 | 23 MPG | $2800 |
| Explorer all-wheel drive | 3L, 6-cyl | Automatic (10-speed) | Part-time four-wheel drive | 18 | 24 | 20 MPG | $3250 |
| Explorer flex-fuel all-wheel drive | 3.3L, 6-cyl | Automatic (10-speed) | Part-time four-wheel drive | 16 | 23 | 19 MPG | $3400 |
| Explorer hybrid all-wheel drive | 3.3L, 6-cyl | Automatic (10-speed) | Part-time four-wheel drive | 23 | 26 | 25 MPG | $2600 |
| Explorer hybrid rear-wheel drive | 3.3L, 6-cyl | Automatic (10-speed) | Rear-wheel drive | 27 | 28 | 27 MPG | $2400 |
| Explorer rear-wheel drive | 2.3L, 4-cyl | Automatic (10-speed) | Rear-wheel drive | 21 | 28 | 24 MPG | $2700 |
| Explorer rear-wheel drive | 2.3L, 4-cyl | Automatic 10-speed | Rear-wheel drive | 21 | 28 | 24 MPG | $2700 |
| Explorer rear-wheel drive | 3L, 6-cyl | Automatic (10-speed) | Rear-wheel drive | 18 | 26 | 21 MPG | $3100 |
| Explorer Timberline all-wheel drive | 2.3L, 4-cyl | Automatic (10-speed) | Part-time four-wheel drive | 19 | 23 | 21 MPG | $3100 |
Specs and fitment
Known issues for this generation
Three NHTSA recalls address the same defect on 2020-2022 Explorers: the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect, which can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Recall 22V-255 covered 252,936 vehicles, with dealers either replacing the bushing and axle cover or updating the electronic parking brake software depending on the model. Recall 23V-199 then covered 674 vehicles whose powertrain control module update under 22V-255 had not included the automatic electronic parking brake feature, fixed with a further software update. Recall 23V-675 covered 238,364 vehicles with a hardware remedy: dealers replace the subframe bushing and rear axle bolt and inspect the axle cover for damage near the bolt hole. All repairs were free of charge.
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Frequently asked questions
Is the 2021 Ford Explorer reliable?
Owners have filed 423 complaints with NHTSA about the 2021 Ford Explorer over 6 years — 51 per year. That is fewer complaints per year than most Explorer years here — under the median of the other years, which is 61. NHTSA has 26 recalls on file, including Middle or rear assembly, Automatic transmission, and Seat belts.
What are common problems with a 2021 Ford Explorer?
The complaints owners file most often name Powertrain (120 of 423), then Engine (48) and Electrical system (42). Complaints that include an odometer have a median of 42,508 miles, and the middle half falls between 23,000 and 68,188 miles. Those filings include 14 that report a crash, 5 that report a fire, and 14 that report an injury.
Is the 2021 Ford Explorer more reliable than the years next to it?
The 2020 Explorer has 1,215 complaints, 113 per year, and the 2022 has 265 complaints, 43 per year. The 2021 has fewer complaints per year than the 2020. The 2021 has more complaints per year than the 2022.
Has the 2021 Ford Explorer been recalled?
The 2021 Ford Explorer has 26 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.
How many complaints have owners filed about the 2021 Ford Explorer?
Owners have filed 423 complaints about the 2021 Ford Explorer with NHTSA.
What mpg does a 2021 Ford Explorer get?
EPA-rated combined fuel economy for the 2021 Ford Explorer is 22.7 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.
What generation is my Ford Explorer?
2011-2019 is the 5th generation, built on a unibody platform, and 2020-onward is the 6th generation, which switched to a rear-wheel-drive-based platform shared with the Police Interceptor Utility.
Are there rear axle problems on the 6th-generation Explorer?
Yes. 2020-2022 Explorer vehicles were covered by recalls 22V-255, 23V-199, and 23V-675 for a rear axle horizontal mounting bolt that may fracture and disconnect the driveshaft, risking a loss of drive power or a rollaway.