2021 Ford Mustang Mach-E reliability

Is it reliable?

NHTSA's file on the 2021 Ford Mustang Mach-E holds 344 complaints after 6 years, a rate of 66 per year. That is the most complaints per year among the 4 Mustang Mach-E years on this site. NHTSA has 13 recalls on file, including Differential, Brake control module, and Body control module, software.

2022 Ford Mustang Mach-E — Photo by Alexander Migl, resized from the original. Wikimedia Commons CC BY-SA 4.0

Complaints

344

Per year

Recalls

Years on the road

What owners report

The complaints owners file most often name Electrical system (151 of 344), then Forward collision avoidance (104) and Powertrain (50). Complaints that include an odometer have a median of 30,000 miles, and the middle half falls between 7,000 and 40,400 miles. Those filings include 14 that report a crash, 1 that reports a fire, and 6 that report an injury.

Next to 2022

The 2022 Mustang Mach-E has 137 complaints, 30 per year. The 2021 has more complaints per year than the 2022.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2021 Ford Mustang Mach-E. How we count. Data as of 2026-10-16.

Recalls (13)

Recall powertrain, driveline, differential 2026-06-30 · NHTSA campaign 26V417000

Summary Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.

Remedy Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S50.

Vehicles affected 42,784

Recall Brake control module 2025-08-08 · NHTSA campaign 25V513000

Summary Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles that were repaired incorrectly under recall 24V777. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.

Remedy Dealers will update the ABS calibration software, free of charge. Owner notification letters were mailed September 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S81.

Vehicles affected 8

Recall electrical system, body control module, software 2025-06-13 · NHTSA campaign 25V404000

Summary Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.

Remedy Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.

Vehicles affected 197,432

Recall back-over prevention, software 2025-05-09 · NHTSA campaign 25V315000

Summary Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

Remedy The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

Vehicles affected 1,076,138

Recall electrical system, propulsion system, traction battery, battery management system, software 2025-02-28 · NHTSA campaign 25V130000

Summary Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles previously repaired incorrectly under recall number 22V-412. The high voltage battery main contactors may overheat.

Remedy Dealers will update the on-board software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S14.

Vehicles affected 626

Recall Brake control module 2024-10-18 · NHTSA campaign 24V777000

Summary Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.

Remedy Dealers will update the ABS calibration, free of charge. Owner notification letters were mailed November 5, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S65.

Vehicles affected 50

Recall electrical system, propulsion system, traction battery, battery management system 2023-10-13 · NHTSA campaign 23V687000

Summary Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.

Remedy Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.

Vehicles affected 34,762

Recall electrical system, propulsion system, traction battery, battery management system, software 2022-06-10 · NHTSA campaign 22V412000

Summary Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat.

Remedy Dealers will update the on-board software, free of charge. Owner notification letters were mailed on July 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S41.

Vehicles affected 48,924

Recall Speed control 2022-05-13 · NHTSA campaign 22V333000

Summary Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles equipped with all-wheel drive. The powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power.

Remedy The PCM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-800-436-7332. Ford's number for this recall is 22S29.

Vehicles affected 464

Recall seat belts, rear or other, anchorage 2021-12-16 · NHTSA campaign 21V979000

Summary Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E and 2022 Maverick vehicles. The rear seat belt buckles may not be properly attached to the rear floor assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 210, "Seat Belt Assembly Anchorages."

Remedy Dealers will repair the rear seat belt buckle attachments, free of charge. Owner notification letters were mailed January 28, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C36.

Vehicles affected 2,622

Recall visibility, panoramic roof 2021-09-14 · NHTSA campaign 21V712000

Summary Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.

Remedy Dealers will apply additional urethane adhesive, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S42.

Vehicles affected 13,544

Recall visibility, windshield 2021-09-14 · NHTSA campaign 21V711000

Summary Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The windshield may not have been properly bonded to the vehicle, which could allow it to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."

Remedy Dealers will remove and reinstall the windshield, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C22.

Vehicles affected 17,692

Recall Suspension subframe or mounting bracket 2021-03-05 · NHTSA campaign 21V140000

Summary Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.

Remedy Ford will notify owners, and dealers will inspect the front subframe bolts and tighten them as necessary, free of charge. The recall began April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S09.

Vehicles affected 1,258

NHTSA's count is every vehicle in that campaign. A campaign can cover other model years and other models.

Complaints by component (344 total)

Electrical system

151

Forward collision avoidance

104

Powertrain

Fuel and propulsion system

Speed control

Lane departure

Service brakes

Engine

Steering

Visibility

Visibility and wipers

Back-over prevention

Structure

Exterior lighting

Latches, locks, and linkages

Seat belts

Suspension

Hydraulic brakes

Seats

Show 11 more Show less

Crash-flagged

Fire-flagged

Injury reports

Death reports

Of the 33 complaints that include an odometer reading, the median is 30,000 miles. The middle half fall between 7,000 and 40,400 miles.

Complaints filed per year

Excerpts from recent NHTSA complaint filings

"While driving my front passenger door opened. It has now done it several times while driving the vehicle. Also, I will lock my car and walk into the house and work and my door will open setting my alarm off."
Structure · filed 2026-09-18
"My 2021 Ford Mustang Mach-E (142,009 miles) intermittently fails to accept a charge at public DC fast-charging stations. My husband relies on these stations because our home electrical panel cannot support a home EV…"
Electrical system · filed 2026-09-01
"This is the information from the Ford dealership that was looking at my vehicle, but did not complete the repair: "Verified customer concern. During diagnosis, the following on-demand DCs were retrieved from the BECM:…"
Electrical system · filed 2026-08-20
"My 2021 Ford Mustang Mach-E suffered a total loss of motive power on the road, throwing code P0D10:00:AF for a stuck-open high-voltage contactor. This is the exact failure mode of Safety Recall 23S56. Ford is refusing…"
Powertrain · filed 2026-08-18
"The panoramic roof glass panel is not properly bonded/sealed to the vehicle body structure, allowing water to leak into the cabin on the driver’s side. The vehicle and the failed component (roof glass/moulding) remain…"
Structure · filed 2026-08-09

NHTSA crash ratings

Version	Overall	Front	Side	Rollover
2021 Ford Mustang Mach-E SUV AWD	Not rated	Not rated	5 stars	5 stars
2021 Ford Mustang Mach-E SUV RWD	Not rated	Not rated	5 stars	5 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim	Engine	Transmission	Drive	City	Hwy	Combined	Annual fuel cost
Mustang Mach-E all-wheel drive	—	Automatic (1-speed)	All-wheel drive	100	86	93 MPG / 211 mi range	$800
Mustang Mach-E all-wheel drive Extended	—	Automatic (1-speed)	All-wheel drive	96	84	90 MPG / 270 mi range	$850
Mustang Mach-E GT	—	Automatic (1-speed)	All-wheel drive	90	77	84 MPG / 270 mi range	$900
Mustang Mach-E GT Performance	—	Automatic (1-speed)	All-wheel drive	88	75	82 MPG / 260 mi range	$950
Mustang Mach-E rear-wheel drive	—	Automatic (1-speed)	Rear-wheel drive	105	93	100 MPG / 230 mi range	$750
Mustang Mach-E rear-wheel drive California Route 1	—	Automatic (1-speed)	Rear-wheel drive	108	94	101 MPG / 305 mi range	$750
Mustang Mach-E rear-wheel drive Extended	—	Automatic (1-speed)	Rear-wheel drive	104	90	97 MPG / 300 mi range	$800

Specs and fitment

1st generation, 2021–present

Body styles SUV

Tire size 225/60R18 (Select) to 225/55R19 (Premium); 245/45R20 (GT)

Known issues for this generation

NHTSA recall 22V-412 (Ford 22S41) covers certain 2021-2022 Mustang Mach-E vehicles whose high-voltage battery main contactors may overheat, which can cause a loss of drive power; Ford's remedy for that campaign was a free on-board software update. Ford then recalled extended-range cars again under 23V-687 (Ford 23S56) with a different fix — replacing the high-voltage battery junction box, required even on cars already repaired under 22V-412 — and expanded that campaign in 2025 as 25V-441, covering a further 239 extended range 2022 Mach-E vehicles. Separately, NHTSA recall 25V863 (Ford 25C69), which also covers the Maverick and F-150 Lightning, affects certain 2024-2026 Mach-E models whose integrated park module may fail to lock into Park, creating a rollaway risk that Ford remedies with an over-the-air or dealer software update.

Compare

Next year 2022 Ford Mustang Mach-E See every Ford Mustang Mach-E model year →

Frequently asked questions

Is the 2021 Ford Mustang Mach-E reliable?

What are common problems with a 2021 Ford Mustang Mach-E?

Is the 2021 Ford Mustang Mach-E more reliable than the years next to it?

The 2022 Mustang Mach-E has 137 complaints, 30 per year. The 2021 has more complaints per year than the 2022.

Has the 2021 Ford Mustang Mach-E been recalled?

The 2021 Ford Mustang Mach-E has 13 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2021 Ford Mustang Mach-E?

Owners have filed 344 complaints about the 2021 Ford Mustang Mach-E with NHTSA.

What mpg does a 2021 Ford Mustang Mach-E get?

EPA-rated combined fuel economy for the 2021 Ford Mustang Mach-E is 92.4 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

Is the Ford Mustang Mach-E a Mustang trim or a separate model?

It is a separate all-electric SUV model that borrows the Mustang name, not a trim of the gas-powered Mustang coupe.

Can the Ford Mustang Mach-E tow a trailer in the US?

No. Ford does not approve or rate the Mach-E for trailer towing in the US market.