2023 Ford Mustang Mach-E reliability

Is it reliable?

Owners have filed 122 complaints with NHTSA about the 2023 Ford Mustang Mach-E over 4 years — 34 per year. That is more complaints per year than most Mustang Mach-E years here — over the median of the other years, which is 30. NHTSA has 6 recalls on file, including Battery management system, software, Exterior trim, and Differential.

2022 Ford Mustang Mach-E — Photo by Alexander Migl, resized from the original. Wikimedia Commons CC BY-SA 4.0

Complaints

122

Per year

Recalls

Years on the road

What owners report

The complaints owners file most often name Electrical system (47 of 122), then Powertrain (22) and Service brakes (22). Complaints that include an odometer have a median of 12,000 miles, and the middle half falls between 2,750 and 16,500 miles. Those filings include 10 that report a crash, 1 that reports a fire, and 4 that report an injury.

Next to 2022 and 2024

The 2022 Mustang Mach-E has 137 complaints, 30 per year, and the 2024 has 43 complaints, 14 per year. The 2023 has more complaints per year than the 2022. The 2023 has more complaints per year than the 2024.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2023 Ford Mustang Mach-E. How we count. Data as of 2026-10-16.

Recalls (6)

Recall electrical system, propulsion system, traction battery, battery management system, software 2026-09-09 · NHTSA campaign 26V582000

Summary Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair. The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated DC Fast Charging cycles.

Remedy Dealers will update the BECM software, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed October 26, 2026. Additional letters will be sent once the remedy is available, anticipated in December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S68. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 9, 2026.

Vehicles affected 86

Recall Exterior trim 2026-07-28 · NHTSA campaign 26V487000

Summary Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.

Remedy Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 14, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S56. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 7, 2026.

Vehicles affected 86,543

Recall powertrain, driveline, differential 2026-06-30 · NHTSA campaign 26V417000

Summary Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.

Remedy Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S50.

Vehicles affected 42,784

Recall electrical system, body control module, software 2025-06-13 · NHTSA campaign 25V404000

Summary Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.

Remedy Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.

Vehicles affected 197,432

Recall back-over prevention, software 2025-05-09 · NHTSA campaign 25V315000

Summary Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

Remedy The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

Vehicles affected 1,076,138

Recall visibility, windshield wiper, motor 2024-08-09 · NHTSA campaign 24V594000

Summary Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.

Remedy Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.

Vehicles affected 86,852

NHTSA's count is every vehicle in that campaign. A campaign can cover other model years and other models.

Complaints by component (122 total)

Electrical system

Powertrain

Service brakes

Automatic emergency braking

Fuel and propulsion system

Speed control

Warnings

Engine

Steering

Adaptive cruise control

Air bags

Assist

Latches, locks, and linkages

Seat belts

Structure, body

Pads

Rear automatic braking

Rotor

Seats

12V/24V/48V battery

Blind spot detection

Blind-spot warning lamp

Camera or sensor

Exterior lighting

External pedestrian alert

Forward collision radar sensor

Speakers

Speedometer and odometer

Tires

Underbody shields

Visibility and wipers

Warning

Show 24 more Show less

Crash-flagged

Fire-flagged

Injury reports

Death reports

Of the 11 complaints that include an odometer reading, the median is 12,000 miles. The middle half fall between 2,750 and 16,500 miles.

Complaints filed per year

Excerpts from recent NHTSA complaint filings

"See attached document for complaint."
Powertrain · filed 2026-09-16
"Multiple intermittent electrical/software malfunctions in my Ford Mustang Mach-E, one of which poses an acute safety risk. STEERING WHEEL BUTTON / UNCOMMANDED ACCELERATION: A button on the steering wheel, when pressed,…"
Seat belts, Electrical system, Speed control · filed 2026-09-12
"Impacts: Electric system software & fools/locks/linegae. The EV vehicle has suffered a catastrophic, complete failure of its central software architecture, specifically impacting the APIM module and RDS system. Ford's…"
Electrical system, Unknown or other, forward collision avoidance, automatic emergency braking · filed 2026-09-08
"My 2023 Ford Mustang Mach-E GT experienced a sudden electronic parking brake failure. The vehicle displayed a parking brake fault warning, and the electronic parking brake became stuck in the engaged position and would…"
Service brakes, forward collision avoidance, automatic emergency braking · filed 2026-08-31
"Vehicle unexpectedly and without driver command steered/pulled to the right, departed the roadway and struck a guardrail. Dashcam footage documents the vehicle’s movement immediately before impact. BlueCruise was not…"
Steering, lane departure, assist · filed 2026-08-25

NHTSA crash ratings

Version	Overall	Front	Side	Rollover
2023 Ford Mustang Mach-E BEV SUV AWD	Not rated	Not rated	5 stars	5 stars
2023 Ford Mustang Mach-E BEV SUV RWD	Not rated	Not rated	5 stars	5 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim	Engine	Transmission	Drive	City	Hwy	Combined	Annual fuel cost
MUSTANG MACH-E CAL RT 1 ER all-wheel drive	—	Automatic (1-speed)	All-wheel drive	105	91	98 MPG / 312 mi range	$750
Mustang Mach-E all-wheel drive	—	Automatic (1-speed)	All-wheel drive	99	86	93 MPG / 224 mi range	$800
Mustang Mach-E all-wheel drive Extended	—	Automatic (1-speed)	All-wheel drive	97	85	92 MPG / 290 mi range	$850
Mustang Mach-E GT	—	Automatic (1-speed)	All-wheel drive	90	77	84 MPG / 270 mi range	$900
Mustang Mach-E GT Performance	—	Automatic (1-speed)	All-wheel drive	90	77	82 MPG / 260 mi range	$900
Mustang Mach-E rear-wheel drive	—	Automatic (1-speed)	Rear-wheel drive	110	96	103 MPG / 247 mi range	$750
Mustang Mach-E rear-wheel drive Extended	—	Automatic (1-speed)	Rear-wheel drive	105	92	99 MPG / 310 mi range	$750
Mustang Mach-E rear-wheel drive LFP	—	Automatic (1-speed)	Rear-wheel drive	107	95	101 MPG / 250 mi range	$750

Specs and fitment

1st generation, 2021–present

Body styles SUV

Tire size 225/60R18 (Select) to 225/55R19 (Premium); 245/45R20 (GT)

Known issues for this generation

NHTSA recall 22V-412 (Ford 22S41) covers certain 2021-2022 Mustang Mach-E vehicles whose high-voltage battery main contactors may overheat, which can cause a loss of drive power; Ford's remedy for that campaign was a free on-board software update. Ford then recalled extended-range cars again under 23V-687 (Ford 23S56) with a different fix — replacing the high-voltage battery junction box, required even on cars already repaired under 22V-412 — and expanded that campaign in 2025 as 25V-441, covering a further 239 extended range 2022 Mach-E vehicles. Separately, NHTSA recall 25V863 (Ford 25C69), which also covers the Maverick and F-150 Lightning, affects certain 2024-2026 Mach-E models whose integrated park module may fail to lock into Park, creating a rollaway risk that Ford remedies with an over-the-air or dealer software update.

Compare

Previous year 2022 Ford Mustang Mach-E Next year 2024 Ford Mustang Mach-E See every Ford Mustang Mach-E model year →

Frequently asked questions

Is the 2023 Ford Mustang Mach-E reliable?

What are common problems with a 2023 Ford Mustang Mach-E?

Is the 2023 Ford Mustang Mach-E more reliable than the years next to it?

Has the 2023 Ford Mustang Mach-E been recalled?

The 2023 Ford Mustang Mach-E has 6 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2023 Ford Mustang Mach-E?

Owners have filed 122 complaints about the 2023 Ford Mustang Mach-E with NHTSA.

What mpg does a 2023 Ford Mustang Mach-E get?

EPA-rated combined fuel economy for the 2023 Ford Mustang Mach-E is 94 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

Is the Ford Mustang Mach-E a Mustang trim or a separate model?

It is a separate all-electric SUV model that borrows the Mustang name, not a trim of the gas-powered Mustang coupe.

Can the Ford Mustang Mach-E tow a trailer in the US?

No. Ford does not approve or rate the Mach-E for trailer towing in the US market.