2024 Ford Mustang Mach-E reliability

Is it reliable?

NHTSA's file on the 2024 Ford Mustang Mach-E holds 43 complaints after 3 years, a rate of 14 per year. That is the fewest complaints per year among the 4 Mustang Mach-E years on this site. NHTSA has 5 recalls on file, including Battery management system, software, Exterior trim, and Park pawl.

2022 Ford Mustang Mach-E
Photo by Alexander Migl, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

43

Per year

14

Recalls

5

Years on the road

3

What owners report

The complaints owners file most often name Electrical system (26 of 43), then Powertrain (8) and Service brakes (7). The most filings arrived in 2025 (24 of 43). Complaints that include an odometer have a median of 9,500 miles. Those filings include 3 that report a crash.

Next to 2023 and 2025

The 2023 Mustang Mach-E has 122 complaints, 34 per year, and the 2025 has 12 complaints, 6 per year. The 2024 has fewer complaints per year than the 2023.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2024 Ford Mustang Mach-E. How we count. Data as of .

Recalls (5)

Recall electrical system, propulsion system, traction battery, battery management system, software 2026-09-09 · NHTSA campaign 26V582000
Summary Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair. The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated DC Fast Charging cycles.
Remedy Dealers will update the BECM software, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed October 26, 2026. Additional letters will be sent once the remedy is available, anticipated in December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S68. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 9, 2026.
Vehicles affected 86
Recall Exterior trim 2026-07-28 · NHTSA campaign 26V487000
Summary Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.
Remedy Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 14, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S56. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 7, 2026.
Vehicles affected 86,543
Recall powertrain, automatic transmission, internal, park pawl 2025-12-12 · NHTSA campaign 25V863000
Summary Ford Motor Company (Ford) is recalling certain 2022-2026 F-150 Lightning BEV, 2024-2026 Mustang Mach-E, and 2025-2026 Maverick vehicles. The integrated park module may fail to lock into the park position when the driver shifts into park. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Remedy The park module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed February 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C69. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 26, 2026.
Vehicles affected 272,645
Recall electrical system, body control module, software 2025-06-13 · NHTSA campaign 25V404000
Summary Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Remedy Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Vehicles affected 197,432
Recall visibility, windshield wiper, motor 2024-08-09 · NHTSA campaign 24V594000
Summary Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.
Remedy Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.
Vehicles affected 86,852

NHTSA's count is every vehicle in that campaign. A campaign can cover other model years and other models.

Complaints by component (43 total)

Electrical system
26
Powertrain
8
Service brakes
7
Fuel and propulsion system
6
Speed control
6
Latches, locks, and linkages
5
Steering
3
Warnings
2
Adaptive cruise control
1
Assist
1
Blind spot detection
1
Rear automatic braking
1
Seat belts
1
Sensor
1
Speedometer and odometer
1
Structure, body
1
Suspension
1
Visibility and wipers
1
Wheels
1
Show 11 more Show less
Crash-flagged

3

Fire-flagged

0

Injury reports

0

Death reports

0

Of the 3 complaints that include an odometer reading, the median is 9,500 miles.

Complaints filed per year

72024242025122026
Excerpts from recent NHTSA complaint filings
  • "Ford completed OTA for software update. After that happened, wireless phone calls no longer work."
    Electrical system · filed 2026-09-04
  • "The exact failed component is unknown to me at this time, but the issue appears related to the vehicle’s electrical system. Prior to the incident, I received a charging error notification while the vehicle was plugged…"
    Electrical system, Powertrain, Fuel and propulsion system · filed 2026-05-26
  • "Since before September 2025, the driver’s side rear TPMS sensor has been intermittently showing a TPMS fault while the vehicle is already in motion. The vehicle is still under the bumper to bumper warranty. This fault…"
    Wheels · filed 2026-05-15
  • "The vehicle experiences a drivability issue where it stalls or loses power and is not safe to operate. The vehicle is currently undrivable and has been at the dealership for nearly one month without a completed…"
    Powertrain, Electrical system, Fuel and propulsion system · filed 2026-05-02
  • "The Mustang Mach-E Select has three driving modes. From least to most aggressive in terms of acceleration, they are Whisper, Engage, and Unbridle. When driving in 1-pedal mode where removing your foot from the…"
    Service brakes, Speed control, Unknown or other · filed 2026-04-14

NHTSA crash ratings

Version Overall Front Side Rollover
2024 Ford Mustang Mach-E BEV SUV AWD 5 stars 4 stars 5 stars 5 stars
2024 Ford Mustang Mach-E BEV SUV RWD 5 stars 4 stars 5 stars 5 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Mustang Mach-E all-wheel drive — Automatic (1-speed) All-wheel drive 95 88 91 MPG / 230 mi range $850
Mustang Mach-E all-wheel drive Extended — Automatic (1-speed) All-wheel drive 103 94 99 MPG / 300 mi range $750
Mustang Mach-E GT — Automatic (1-speed) All-wheel drive 95 85 90 MPG / 280 mi range $850
Mustang Mach-E rear-wheel drive — Automatic (1-speed) Rear-wheel drive 106 98 102 MPG / 250 mi range $750
Mustang Mach-E rear-wheel drive Extended — Automatic (1-speed) Rear-wheel drive 111 100 106 MPG / 320 mi range $700
Mustang Mach-E Rally — Automatic (1-speed) All-wheel drive 90 81 86 MPG / 265 mi range $900

Specs and fitment

1st generation, 2021–present
Body styles SUV
Tire size 225/60R18 (Select) to 225/55R19 (Premium); 245/45R20 (GT)

Known issues for this generation

NHTSA recall 22V-412 (Ford 22S41) covers certain 2021-2022 Mustang Mach-E vehicles whose high-voltage battery main contactors may overheat, which can cause a loss of drive power; Ford's remedy for that campaign was a free on-board software update. Ford then recalled extended-range cars again under 23V-687 (Ford 23S56) with a different fix — replacing the high-voltage battery junction box, required even on cars already repaired under 22V-412 — and expanded that campaign in 2025 as 25V-441, covering a further 239 extended range 2022 Mach-E vehicles. Separately, NHTSA recall 25V863 (Ford 25C69), which also covers the Maverick and F-150 Lightning, affects certain 2024-2026 Mach-E models whose integrated park module may fail to lock into Park, creating a rollaway risk that Ford remedies with an over-the-air or dealer software update.

Compare

Frequently asked questions

Is the 2024 Ford Mustang Mach-E reliable?

NHTSA's file on the 2024 Ford Mustang Mach-E holds 43 complaints after 3 years, a rate of 14 per year. That is the fewest complaints per year among the 4 Mustang Mach-E years on this site. NHTSA has 5 recalls on file, including Battery management system, software, Exterior trim, and Park pawl.

What are common problems with a 2024 Ford Mustang Mach-E?

The complaints owners file most often name Electrical system (26 of 43), then Powertrain (8) and Service brakes (7). The most filings arrived in 2025 (24 of 43). Complaints that include an odometer have a median of 9,500 miles. Those filings include 3 that report a crash.

Is the 2024 Ford Mustang Mach-E more reliable than the years next to it?

The 2023 Mustang Mach-E has 122 complaints, 34 per year, and the 2025 has 12 complaints, 6 per year. The 2024 has fewer complaints per year than the 2023.

Has the 2024 Ford Mustang Mach-E been recalled?

The 2024 Ford Mustang Mach-E has 5 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2024 Ford Mustang Mach-E?

Owners have filed 43 complaints about the 2024 Ford Mustang Mach-E with NHTSA.

What mpg does a 2024 Ford Mustang Mach-E get?

EPA-rated combined fuel economy for the 2024 Ford Mustang Mach-E is 95.7 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

Is the Ford Mustang Mach-E a Mustang trim or a separate model?

It is a separate all-electric SUV model that borrows the Mustang name, not a trim of the gas-powered Mustang coupe.

Can the Ford Mustang Mach-E tow a trailer in the US?

No. Ford does not approve or rate the Mach-E for trailer towing in the US market.