2024 Ford Mustang Mach-E reliability
NHTSA's file on the 2024 Ford Mustang Mach-E holds 43 complaints after 3 years, a rate of 14 per year. That is the fewest complaints per year among the 4 Mustang Mach-E years on this site. NHTSA has 5 recalls on file, including Battery management system, software, Exterior trim, and Park pawl.
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The complaints owners file most often name Electrical system (26 of 43), then Powertrain (8) and Service brakes (7). The most filings arrived in 2025 (24 of 43). Complaints that include an odometer have a median of 9,500 miles. Those filings include 3 that report a crash.
The 2023 Mustang Mach-E has 122 complaints, 34 per year, and the 2025 has 12 complaints, 6 per year. The 2024 has fewer complaints per year than the 2023.
The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2024 Ford Mustang Mach-E. How we count. Data as of .
Recalls (5)
NHTSA's count is every vehicle in that campaign. A campaign can cover other model years and other models.
Complaints by component (43 total)
Show 11 more Show less
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Of the 3 complaints that include an odometer reading, the median is 9,500 miles.
Complaints filed per year
Excerpts from recent NHTSA complaint filings
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"Ford completed OTA for software update. After that happened, wireless phone calls no longer work."
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"The exact failed component is unknown to me at this time, but the issue appears related to the vehicle’s electrical system. Prior to the incident, I received a charging error notification while the vehicle was plugged…"
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"Since before September 2025, the driver’s side rear TPMS sensor has been intermittently showing a TPMS fault while the vehicle is already in motion. The vehicle is still under the bumper to bumper warranty. This fault…"
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"The vehicle experiences a drivability issue where it stalls or loses power and is not safe to operate. The vehicle is currently undrivable and has been at the dealership for nearly one month without a completed…"
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"The Mustang Mach-E Select has three driving modes. From least to most aggressive in terms of acceleration, they are Whisper, Engage, and Unbridle. When driving in 1-pedal mode where removing your foot from the…"
NHTSA crash ratings
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2024 Ford Mustang Mach-E BEV SUV AWD | 5 stars | 4 stars | 5 stars | 5 stars |
| 2024 Ford Mustang Mach-E BEV SUV RWD | 5 stars | 4 stars | 5 stars | 5 stars |
Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.
Fuel economy
| Trim | Engine | Transmission | Drive | City | Hwy | Combined | Annual fuel cost |
|---|---|---|---|---|---|---|---|
| Mustang Mach-E all-wheel drive | — | Automatic (1-speed) | All-wheel drive | 95 | 88 | 91 MPG / 230 mi range | $850 |
| Mustang Mach-E all-wheel drive Extended | — | Automatic (1-speed) | All-wheel drive | 103 | 94 | 99 MPG / 300 mi range | $750 |
| Mustang Mach-E GT | — | Automatic (1-speed) | All-wheel drive | 95 | 85 | 90 MPG / 280 mi range | $850 |
| Mustang Mach-E rear-wheel drive | — | Automatic (1-speed) | Rear-wheel drive | 106 | 98 | 102 MPG / 250 mi range | $750 |
| Mustang Mach-E rear-wheel drive Extended | — | Automatic (1-speed) | Rear-wheel drive | 111 | 100 | 106 MPG / 320 mi range | $700 |
| Mustang Mach-E Rally | — | Automatic (1-speed) | All-wheel drive | 90 | 81 | 86 MPG / 265 mi range | $900 |
Specs and fitment
Known issues for this generation
NHTSA recall 22V-412 (Ford 22S41) covers certain 2021-2022 Mustang Mach-E vehicles whose high-voltage battery main contactors may overheat, which can cause a loss of drive power; Ford's remedy for that campaign was a free on-board software update. Ford then recalled extended-range cars again under 23V-687 (Ford 23S56) with a different fix — replacing the high-voltage battery junction box, required even on cars already repaired under 22V-412 — and expanded that campaign in 2025 as 25V-441, covering a further 239 extended range 2022 Mach-E vehicles. Separately, NHTSA recall 25V863 (Ford 25C69), which also covers the Maverick and F-150 Lightning, affects certain 2024-2026 Mach-E models whose integrated park module may fail to lock into Park, creating a rollaway risk that Ford remedies with an over-the-air or dealer software update.
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Frequently asked questions
Is the 2024 Ford Mustang Mach-E reliable?
NHTSA's file on the 2024 Ford Mustang Mach-E holds 43 complaints after 3 years, a rate of 14 per year. That is the fewest complaints per year among the 4 Mustang Mach-E years on this site. NHTSA has 5 recalls on file, including Battery management system, software, Exterior trim, and Park pawl.
What are common problems with a 2024 Ford Mustang Mach-E?
The complaints owners file most often name Electrical system (26 of 43), then Powertrain (8) and Service brakes (7). The most filings arrived in 2025 (24 of 43). Complaints that include an odometer have a median of 9,500 miles. Those filings include 3 that report a crash.
Is the 2024 Ford Mustang Mach-E more reliable than the years next to it?
The 2023 Mustang Mach-E has 122 complaints, 34 per year, and the 2025 has 12 complaints, 6 per year. The 2024 has fewer complaints per year than the 2023.
Has the 2024 Ford Mustang Mach-E been recalled?
The 2024 Ford Mustang Mach-E has 5 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.
How many complaints have owners filed about the 2024 Ford Mustang Mach-E?
Owners have filed 43 complaints about the 2024 Ford Mustang Mach-E with NHTSA.
What mpg does a 2024 Ford Mustang Mach-E get?
EPA-rated combined fuel economy for the 2024 Ford Mustang Mach-E is 95.7 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.
Is the Ford Mustang Mach-E a Mustang trim or a separate model?
It is a separate all-electric SUV model that borrows the Mustang name, not a trim of the gas-powered Mustang coupe.
Can the Ford Mustang Mach-E tow a trailer in the US?
No. Ford does not approve or rate the Mach-E for trailer towing in the US market.