2020 Mercedes-Benz E-Class reliability
The 2020 Mercedes-Benz E-Class has 20 complaints with NHTSA after 7 years, or 3 per year. That is fewer complaints per year than most E-Class years here — under the median of the other years, which is 6. NHTSA has no recalls on file for this model year.
20
3
0
7
The complaints owners file most often name Engine (6 of 20), then Back-over prevention (3) and Electrical system (3). Those filings include 2 that report a fire and 3 that report an injury.
The 2019 E-Class has 54 complaints, 6 per year, and the 2021 has 20 complaints, 3 per year. The 2020 has fewer complaints per year than the 2019. The 2020 has more complaints per year than the 2021.
The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2020 Mercedes-Benz E-Class. How we count. Data as of .
Recalls (0)
No recalls on file with NHTSA for this model year.
Complaints by component (20 total)
Show 2 more Show less
0
2
3
0
Complaints filed per year
Excerpts from recent NHTSA complaint filings
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"Rear glass window on convertible soft top is prematurely separating/delaminating from top assembly on 2020 Mercedes-Benz E350 convertible with under 8,000 miles. Glass is integrated into the convertible top and failure…"
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"The AC compressor failed in traffic causing the engine to lock up and not restart."
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"The contact owns a 2020 Mercedes-Benz E-450. The contact stated that while attempting to reverse, the rearview camera became inoperative. The contact stated that the rearview camera image was frozen. The contact also…"
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"The Engine Electrical harness is completely corroded after only 50,000 miles requiring a 4k+ repair. Oil leaking from the camshaft sensor pushed it way all throughout harness. There are no warnings as it will only be…"
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"Over the last couple of days, my car has displayed the "Engine Warning" message intermittently. I took this to the dealership for inspection and received the following fault code: P06DA00 - Inoperative Oil Pump Valve.…"
NHTSA crash ratings
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2020 Mercedes-Benz E-Class 2 DR 4WD | Not rated | Not rated | Not rated | Not rated |
| 2020 Mercedes-Benz E-Class 2 DR RWD | Not rated | Not rated | Not rated | Not rated |
| 2020 Mercedes-Benz E-Class 4 DR 4WD | 5 stars | 5 stars | 5 stars | 5 stars |
| 2020 Mercedes-Benz E-Class 4 DR RWD | 5 stars | 5 stars | 5 stars | 5 stars |
| 2020 Mercedes-Benz E-Class Cabriolet C 4WD | Not rated | Not rated | Not rated | Not rated |
| 2020 Mercedes-Benz E-Class Cabriolet C RWD | Not rated | Not rated | Not rated | Not rated |
| 2020 Mercedes-Benz E-Class station wagon SW 4WD | 5 stars | 5 stars | 5 stars | 5 stars |
| 2020 Mercedes-Benz E-Class station wagon SW RWD | 5 stars | 5 stars | 5 stars | 5 stars |
Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.
Specs and fitment
Known issues for this generation
For 2017 E300 sedans, NHTSA campaign 17V-076 covers certain 2017 E300, E300 4Matic, and E43 AMG vehicles: the front passenger occupant detection control unit may be incorrectly installed so an adult can be misclassified and the passenger air bag deactivated; dealers inspect the pressure hose and replace the hose and detection mat if needed. Campaign 18V-271 covers certain 2017 E300 and related models where headlight horizontal adjustment screws may lack a required sealing cap (FMVSS noncompliance); dealers retrofit sealing caps. Campaign 20V-449 covers certain 2017-2019 E300 vehicles that previously had the instrument cluster replaced, for seat-belt warning software that may not sound or blink correctly; dealers update cluster software.
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Frequently asked questions
Is the 2020 Mercedes-Benz E-Class reliable?
The 2020 Mercedes-Benz E-Class has 20 complaints with NHTSA after 7 years, or 3 per year. That is fewer complaints per year than most E-Class years here — under the median of the other years, which is 6. NHTSA has no recalls on file for this model year.
What are common problems with a 2020 Mercedes-Benz E-Class?
The complaints owners file most often name Engine (6 of 20), then Back-over prevention (3) and Electrical system (3). Those filings include 2 that report a fire and 3 that report an injury.
Is the 2020 Mercedes-Benz E-Class more reliable than the years next to it?
The 2019 E-Class has 54 complaints, 6 per year, and the 2021 has 20 complaints, 3 per year. The 2020 has fewer complaints per year than the 2019. The 2020 has more complaints per year than the 2021.
Has the 2020 Mercedes-Benz E-Class been recalled?
NHTSA has no recalls on file for the 2020 Mercedes-Benz E-Class.
How many complaints have owners filed about the 2020 Mercedes-Benz E-Class?
Owners have filed 20 complaints about the 2020 Mercedes-Benz E-Class with NHTSA.
What generation is the 2018 Mercedes-Benz E-Class?
W213 generation (2017-2023).
What oil does a US Mercedes-Benz E-Class typically take?
Generation notes list MB-approved 0W-40 full synthetic for common US E350/E300 fills; confirm the approval sheet in the manual.
What tire sizes does a Mercedes-Benz E-Class use?
Sizes vary widely by chassis and trim; W213 E300 pages span about 225/55R17 to 245/40R19.