2023 Mercedes-Benz E-Class reliability

Is it reliable?

The 2023 Mercedes-Benz E-Class has 24 complaints with NHTSA after 4 years, or 6 per year. That is about even with the other E-Class years here. Their median is 6 complaints per year. NHTSA has no recalls on file for this model year.

2012 Mercedes-Benz E-Class
Photo by Navigator84, resized from the original. Wikimedia Commons CC BY-SA 3.0
Complaints

24

Per year

6

Recalls

0

Years on the road

4

What owners report

The complaints owners file most often name Engine (7 of 24), then Tires (5) and Electrical system (4). Those filings include 2 that report an injury.

Next to 2022 and 2024

The 2022 E-Class has 21 complaints, 6 per year, and the 2024 has 25 complaints, 8 per year. The 2023 has more complaints per year than the 2022. The 2023 has fewer complaints per year than the 2024.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2023 Mercedes-Benz E-Class. How we count. Data as of .

Recalls (0)

No recalls on file with NHTSA for this model year.

Complaints by component (24 total)

Engine
7
Tires
5
Electrical system
4
Powertrain
4
Fuel and propulsion system
2
Back-over prevention
1
Fuel system, gasoline
1
Service brakes
1
Speed control
1
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Crash-flagged

0

Fire-flagged

0

Injury reports

2

Death reports

0

Complaints filed per year

62023620247202552026
Excerpts from recent NHTSA complaint filings
  • "An Intoxalock ignition interlock device was installed in my 2023 Mercedes-Benz E-Class on May 7, 2026. Following installation, the vehicle experienced repeated electrical/no-start problems and incidents in which it…"
    Electrical system · filed 2026-08-18
  • "The contact owns a 2023 Mercedes-Benz E-Class. The contact stated while driving at an undisclosed speed, the engine seized. The contact stated that the failure occurred while making a left turn. In addition, a…"
    Engine · filed 2026-06-02
  • "The contact owns a 2023 Mercedes-Benz E450. The contact stated that while driving at various speeds with the cruise control activated, a yellow "Active Lane Keeping Assistance is Inoperable" message was displayed,…"
    Electrical system, Speed control · filed 2026-04-22
  • "While driving the vehicle in normal road conditions the car suddenly stop and activated the seat belts. This incidents has happened 4 times. The vehicle has been taken to the Mercedez-Benz service and it gas been…"
    Unknown or other · filed 2026-03-12
  • "I am a small auto repair shop, in Houston, Texas. The driver's (left) side rear brake caliper bracket appears to be defective. The car came in with the mental to metal break wear on the driver's side, while the…"
    Service brakes · filed 2026-02-07

NHTSA crash ratings

Version Overall Front Side Rollover
2023 Mercedes-Benz E-Class 4 DR AWD 5 stars 5 stars 5 stars 5 stars
2023 Mercedes-Benz E-Class 4 DR RWD 5 stars 5 stars 5 stars 5 stars
2023 Mercedes-Benz E-Class Cabriolet C AWD Not rated Not rated Not rated Not rated
2023 Mercedes-Benz E-Class Cabriolet C RWD Not rated Not rated Not rated Not rated
2023 Mercedes-Benz E-Class Coupe 2 DR AWD Not rated Not rated Not rated Not rated
2023 Mercedes-Benz E-Class Coupe 2 DR RWD Not rated Not rated Not rated Not rated
2023 Mercedes-Benz E-Class station wagon SW AWD 5 stars 5 stars 5 stars 5 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Specs and fitment

W213, 2017–2023
Body styles Sedan
Oil 0W-40 full synthetic (MB-approved; common US E300 fill) , 4.5 qt capacity
Tire size 225/55R17 to 245/40R19 (trim-dependent; E300 pages)

Known issues for this generation

For 2017 E300 sedans, NHTSA campaign 17V-076 covers certain 2017 E300, E300 4Matic, and E43 AMG vehicles: the front passenger occupant detection control unit may be incorrectly installed so an adult can be misclassified and the passenger air bag deactivated; dealers inspect the pressure hose and replace the hose and detection mat if needed. Campaign 18V-271 covers certain 2017 E300 and related models where headlight horizontal adjustment screws may lack a required sealing cap (FMVSS noncompliance); dealers retrofit sealing caps. Campaign 20V-449 covers certain 2017-2019 E300 vehicles that previously had the instrument cluster replaced, for seat-belt warning software that may not sound or blink correctly; dealers update cluster software.

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Frequently asked questions

Is the 2023 Mercedes-Benz E-Class reliable?

The 2023 Mercedes-Benz E-Class has 24 complaints with NHTSA after 4 years, or 6 per year. That is about even with the other E-Class years here. Their median is 6 complaints per year. NHTSA has no recalls on file for this model year.

What are common problems with a 2023 Mercedes-Benz E-Class?

The complaints owners file most often name Engine (7 of 24), then Tires (5) and Electrical system (4). Those filings include 2 that report an injury.

Is the 2023 Mercedes-Benz E-Class more reliable than the years next to it?

The 2022 E-Class has 21 complaints, 6 per year, and the 2024 has 25 complaints, 8 per year. The 2023 has more complaints per year than the 2022. The 2023 has fewer complaints per year than the 2024.

Has the 2023 Mercedes-Benz E-Class been recalled?

NHTSA has no recalls on file for the 2023 Mercedes-Benz E-Class.

How many complaints have owners filed about the 2023 Mercedes-Benz E-Class?

Owners have filed 24 complaints about the 2023 Mercedes-Benz E-Class with NHTSA.

What generation is the 2018 Mercedes-Benz E-Class?

W213 generation (2017-2023).

What oil does a US Mercedes-Benz E-Class typically take?

Generation notes list MB-approved 0W-40 full synthetic for common US E350/E300 fills; confirm the approval sheet in the manual.

What tire sizes does a Mercedes-Benz E-Class use?

Sizes vary widely by chassis and trim; W213 E300 pages span about 225/55R17 to 245/40R19.