2020 Mercedes-Benz GLE-Class reliability
The 2020 Mercedes-Benz GLE-Class has 123 complaints with NHTSA after 7 years, or 14 per year. That is the most complaints per year among the 9 GLE-Class years on this site. NHTSA has no recalls on file for this model year.
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The complaints owners file most often name Engine (44 of 123), then Electrical system (37) and Speed control (15). Those filings include 3 that report a crash, 1 that reports a fire, and 1 that reports an injury.
The 2019 GLE-Class has 34 complaints, 2 per year, and the 2021 has 0 complaints, 0 per year. The 2020 has more complaints per year than the 2019. The 2020 has more complaints per year than the 2021.
The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2020 Mercedes-Benz GLE-Class. How we count. Data as of .
Recalls (0)
No recalls on file with NHTSA for this model year.
Complaints by component (123 total)
Show 17 more Show less
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Complaints filed per year
Excerpts from recent NHTSA complaint filings
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"I keep getting coolant level low. I add coolant fluid into the tank and the warning message comes up again. I see no leaks under my vehicle so not sure if there’s a leak inside the tank itself or air leak somewhere but…"
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"The a/c unit failed and is available for inspection upon request. Being in an over-heated car can cause dehydration, heat exhaustion and/or heat stroke. I was nauseous and dizzy while driving, putting myself and my…"
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"Water pool in passenger side of vehicle all into carpet and glovebox area"
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"The engine in my 2020 Mercedes-Benz GLE 350 experienced catastrophic internal failure while driving. No warning lights or check engine indicators came on. Prior to failure, the vehicle began making a loud metallic…"
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"To Whom It May Concern: I am submitting this complaint regarding my 2020 Mercedes-Benz GLE 350 and respectfully requesting review of a serious infotainment and electronic system failure that occurred at approximately…"
NHTSA crash ratings
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2020 Mercedes-Benz GLE-Class SUV 4WD | Not rated | Not rated | Not rated | Not rated |
| 2020 Mercedes-Benz GLE-Class SUV RWD | Not rated | Not rated | Not rated | Not rated |
Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.
Specs and fitment
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Frequently asked questions
Is the 2020 Mercedes-Benz GLE-Class reliable?
The 2020 Mercedes-Benz GLE-Class has 123 complaints with NHTSA after 7 years, or 14 per year. That is the most complaints per year among the 9 GLE-Class years on this site. NHTSA has no recalls on file for this model year.
What are common problems with a 2020 Mercedes-Benz GLE-Class?
The complaints owners file most often name Engine (44 of 123), then Electrical system (37) and Speed control (15). Those filings include 3 that report a crash, 1 that reports a fire, and 1 that reports an injury.
Is the 2020 Mercedes-Benz GLE-Class more reliable than the years next to it?
The 2019 GLE-Class has 34 complaints, 2 per year, and the 2021 has 0 complaints, 0 per year. The 2020 has more complaints per year than the 2019. The 2020 has more complaints per year than the 2021.
Has the 2020 Mercedes-Benz GLE-Class been recalled?
NHTSA has no recalls on file for the 2020 Mercedes-Benz GLE-Class.
How many complaints have owners filed about the 2020 Mercedes-Benz GLE-Class?
Owners have filed 123 complaints about the 2020 Mercedes-Benz GLE-Class with NHTSA.
How much can a Mercedes-Benz GLE 350 tow?
Mercedes-Benz USA currently lists 7,700 lbs towing capacity for the GLE 350 when properly equipped. Confirm the rating and hitch package for your model year in the owner’s manual.
What oil does a GLE 350 take?
W166 (2016-2019): 0W-30, 0W-40, 5W-30, or 5W-40. W167 (2020-on): 0W-20, 0W-30, or 0W-40 — verify the MB sheet on the oil container and engine sticker.
What does recall 17V-241 cover on early GLE?
Certain 2016-2017 GLE, GLS, GLE Coupe, and E-Class Coupe vehicles where the electric power steering connector may be insufficiently sealed against water entry. Moisture can interrupt the control module and deactivate power assist.