2014 Ford Transit Connect reliability

Is it reliable?

NHTSA's file on the 2014 Ford Transit Connect holds 127 complaints after 13 years, a rate of 7 per year. That is the most complaints per year among the 12 Transit Connect years on this site. NHTSA has 15 recalls on file, including Latch, Gear position indicator, and Panoramic roof.

2014 Ford Transit Connect Wagon Titanium LWB
Photo by Mr.choppers, resized from the original. Wikimedia Commons CC BY-SA 3.0
Complaints

127

Per year

7

Recalls

15

Years on the road

13

What owners report

The complaints owners file most often name Structure (28 of 127), then Electrical system (18) and Latches, locks, and linkages (14). Complaints that include an odometer have a median of 60,000 miles, and the middle half falls between 26,413 and 101,500 miles. Those filings include 3 that report a crash, 1 that reports a fire, and 2 that report an injury.

Next to 2013 and 2015

The 2013 Transit Connect has 32 complaints, 3 per year, and the 2015 has 66 complaints, 3 per year. The 2014 has more complaints per year than the 2013. The 2014 has more complaints per year than the 2015.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2014 Ford Transit Connect. How we count. Data as of .

Recalls (15)

Recall latches, locks, and linkages, doors, latch 2023-07-21 · NHTSA campaign 23V502000
Summary Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.
Remedy Dealers will inspect and replace the front door latches as necessary, free of charge. Owner notification letters were mailed February 2, 2024. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 23S36.
Vehicles affected 112,225
Recall powertrain, automatic transmission, gear position indicator 2022-06-10 · NHTSA campaign 22V413000
Summary Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Remedy Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Vehicles affected 2,925,968
Recall visibility, panoramic roof 2021-12-16 · NHTSA campaign 21V977000
Summary Ford Motor Company (Ford) is recalling certain 2014 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body, which may result in the panel separating from the vehicle.
Remedy Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. This recall is an expansion of NHTSA recall number 16V-695. Owner notification letters were mailed January 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S35.
Vehicles affected 311
Recall powertrain, automatic transmission, gear position indicator 2021-05-24 · NHTSA campaign 21V376000
Summary Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Remedy Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Vehicles affected 192,080
Recall latches, locks, and linkages, doors, latch 2020-06-08 · NHTSA campaign 20V331000
Summary Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Remedy Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Vehicles affected 2,147,323
Recall visibility, sunroof 2020-05-08 · NHTSA campaign 20V260000
Summary Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.
Remedy Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.
Vehicles affected 5,088
Recall Engine 2017-03-27 · NHTSA campaign 17V209000
Summary Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
Remedy Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Vehicles affected 208,584
Recall visibility, sunroof 2016-09-27 · NHTSA campaign 16V695000
Summary Ford Motor Company (Ford) is recalling certain model year 2014 Transit Connect vehicles manufactured October 4, 2013, to July 14, 2014 and equipped with a Panoramic Fixed-Glass Vista roof. The panoramic roof panel may have an inadequate bond to the vehicle, possibly resulting in the panel separating from the vehicle.
Remedy Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed on January 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S35.
Vehicles affected 887
Recall latches, locks, and linkages, doors, latch 2016-09-06 · NHTSA campaign 16V643000
Summary Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Remedy Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Vehicles affected 2,046,297
Recall electrical system, instrument cluster 2015-06-24 · NHTSA campaign 15V406000
Summary Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Remedy Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Vehicles affected 184,519
Recall seat belts, front, anchorage 2015-01-30 · NHTSA campaign 15V050000
Summary Ford Motor Company (Ford) is recalling certain model year 2014 Ford Transit Connect vehicles manufactured November 6, 2013, to September 20, 2014. In the affected vehicles, the upper seat belt bolts may have been improperly torqued, allowing them to loosen over time.
Remedy Ford will notify owners, and dealers will replace the original seatbelt fasteners with properly torqued fasteners, free of charge. The recall began March 26, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S03.
Vehicles affected 16,091
Recall Fuel pump 2015-01-09 · NHTSA campaign 15V005000
Summary Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Remedy Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Vehicles affected 54,543
Recall structure, body, door 2014-12-05 · NHTSA campaign 14V777000
Summary Ford Motor Company (Ford) is recalling certain model year 2014 Ford Transit Connect cargo vans manufactured August 9, 2013, to September 20, 2014. The affected vehicles are equipped with sliding door panels that may have an improper bond strength between the plastic panel and paint primer. This could cause the door panel to separate from the vehicle while driving.
Remedy Ford will notify owners, and dealers will reinstall the panel with proper materials, free of charge. The recall began January 28, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S26.
Vehicles affected 19,825
Recall gasoline fuel system, delivery, hoses and fittings 2014-11-05 · NHTSA campaign 14V703000
Summary Ford Motor Company (Ford) is recalling certain model year 2014 Transit Connect vehicles manufactured August 1, 2013, to July 10, 2014. In the affected vehicles, the fuel and vapor lines may have been incorrectly installed in the engine compartment, allowing the two lines to make contact.
Remedy Ford has notified owners, and dealers will inspect the fuel line routing. If the fuel line has been routed incorrectly, it will be replaced and routed correctly. These repairs will be made free of charge. The recall began on November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S24.
Vehicles affected 25,238
Recall Labels 2014-07-02 · NHTSA campaign 14V406000
Summary Ford Motor Company (Ford) is recalling certain model year 2014 Transit Connect vehicles manufactured March 1, 2014, through May 15, 2014. The affected vehicles may have a brake reservoir cap that does not have the required text advising owners which brake fluid the vehicle uses. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 135, "Light Vehicle Brake Systems."
Remedy Ford has notified owners. Dealers will replace the brake reservoir cap with a correct one, free of charge. The recall began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14C06.
Vehicles affected 368

NHTSA's count is every vehicle in that campaign. A campaign can cover other model years and other models.

Complaints by component (127 total)

Structure
28
Electrical system
18
Latches, locks, and linkages
14
Powertrain
12
Fuel and propulsion system
11
Engine
8
Exterior lighting
7
Steering
7
Visibility and wipers
7
Back-over prevention
4
Seats
3
Visibility
3
Wheels
3
Engine and engine cooling
2
Fuel system, gasoline
2
Speed control
2
Air bags
1
Electronic stability control (ESC)
1
Seat belts
1
Suspension
1
Show 12 more Show less
Crash-flagged

3

Fire-flagged

1

Injury reports

2

Death reports

0

Of the 76 complaints that include an odometer reading, the median is 60,000 miles. The middle half fall between 26,413 and 101,500 miles.

Complaints filed per year

320141320156201610201762018152019142020142021112022122023620248202592026
Excerpts from recent NHTSA complaint filings
  • "The backup camera on the Ford Transit Connect 2014 has failed, making the vehicle unsafe, particularly for backing over pedestrians or small children difficult to see in mirrors. We see that recalls on the backup camera…"
    Electrical system · filed 2026-06-22
  • "Back up camera cuts off at random times when backing or is not available at all. There is a recall our 2015 Tranist Connect for this issues but no recall issued on the 2014 model year. We basically cannot safely back up…"
    Unknown or other · filed 2026-06-12
  • "This here is the continuation of complain # 11736595 and Ford case # 01747943. The aim is to inform NHTSA and Ford that this issue at hand is already a recall from other years on the same car model, materialized by…"
    Visibility and wipers · filed 2026-05-25
  • "I had a chat with FORD explaining the full set of details. Will need to upload chat file."
    Steering, Visibility and wipers · filed 2026-05-08
  • "The Rear View Camera keeps doing weird things. One time you back up, it could be fine. The next time the picture will be upside down. The next time - no picture at all. The next time it could say that the camera is not…"
    Unknown or other · filed 2026-04-10

NHTSA crash ratings

Version Overall Front Side Rollover
2014 Ford Transit Connect VAN FWD Not rated 4 stars 5 stars Not rated
2014 Ford Transit Connect Wagon FWD 5 stars 4 stars 5 stars 4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Transit Connect Van two-wheel drive 2.5L, 4-cyl Automatic (6-speed) Front-wheel drive 21 28 24 MPG $2700
Transit Connect Van two-wheel drive 1.6L, 4-cyl Automatic (6-speed) Front-wheel drive 22 29 25 MPG $2600
Transit Connect Wagon front-wheel drive 2.5L, 4-cyl Automatic (6-speed) Front-wheel drive 20 28 23 MPG $2800
Transit Connect Wagon front-wheel drive 1.6L, 4-cyl Automatic (6-speed) Front-wheel drive 22 29 24 MPG $2700
Transit Connect Wagon LWB front-wheel drive 2.5L, 4-cyl Automatic (6-speed) Front-wheel drive 20 27 23 MPG $2800

Specs and fitment

2nd-generation (US market), 2014–2023
Body styles Cargo van, Passenger wagon
Oil 5W-20 (1.6L EcoBoost, 2.0L and 2.5L) , 4.8 qt capacity
Tire size 215/55R16 (XL/XLT/Titanium) or 215/50R17 (Titanium option)

Known issues for this generation

Safety recall 21S24 (NHTSA 21V-376) affects certain 2013-2021 Transit Connect vans with the 2.5L engine, on which the bushing attaching the shifter cable to the transmission can degrade or detach. A damaged or missing bushing may keep the van from shifting into the intended gear, so it can move in an unexpected direction, and it may roll away after the driver selects Park; Ford's dealers replace the underhood shifter cable bushing and add a protective cap free of charge. Owner notification letters were mailed on June 29, 2021.

Compare

Frequently asked questions

Is the 2014 Ford Transit Connect reliable?

NHTSA's file on the 2014 Ford Transit Connect holds 127 complaints after 13 years, a rate of 7 per year. That is the most complaints per year among the 12 Transit Connect years on this site. NHTSA has 15 recalls on file, including Latch, Gear position indicator, and Panoramic roof.

What are common problems with a 2014 Ford Transit Connect?

The complaints owners file most often name Structure (28 of 127), then Electrical system (18) and Latches, locks, and linkages (14). Complaints that include an odometer have a median of 60,000 miles, and the middle half falls between 26,413 and 101,500 miles. Those filings include 3 that report a crash, 1 that reports a fire, and 2 that report an injury.

Is the 2014 Ford Transit Connect more reliable than the years next to it?

The 2013 Transit Connect has 32 complaints, 3 per year, and the 2015 has 66 complaints, 3 per year. The 2014 has more complaints per year than the 2013. The 2014 has more complaints per year than the 2015.

Has the 2014 Ford Transit Connect been recalled?

The 2014 Ford Transit Connect has 15 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2014 Ford Transit Connect?

Owners have filed 127 complaints about the 2014 Ford Transit Connect with NHTSA.

What mpg does a 2014 Ford Transit Connect get?

EPA-rated combined fuel economy for the 2014 Ford Transit Connect is 23.8 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

When did the Ford Transit Connect stop being sold in the US?

Ford ended US and Canadian Transit Connect sales after the 2023 model year; production stopped in December 2023, though the model continues in Europe.

Could the first Ford Transit Connect tow a trailer?

No. Ford's own owner's manual for the 2010-2013 model years states the vehicle is not equipped to tow and no towing package was available.