2017 Ram 5500 reliability

Is it reliable?

NHTSA's file on the 2017 Ram 5500 holds 21 complaints after 10 years, a rate of 2 per year. That is more complaints per year than most 5500 years here — over the median of the other years, which is 1. NHTSA has 7 recalls on file, including Brake control module, Lug nuts, and Wiring.

2013 Ram 5500 — Photo by Kevauto, resized from the original. Wikimedia Commons CC BY-SA 4.0

Complaints

Per year

Recalls

Years on the road

What owners report

The complaints owners file most often name Powertrain (8 of 21), then Hydraulic brakes (3) and Service brakes (3). Those filings include 2 that report a fire.

Next to 2016 and 2018

The 2016 5500 has 17 complaints, 2 per year, and the 2018 has 38 complaints, 2 per year. The 2017 has more complaints per year than the 2016. The 2017 has about the same number of complaints per year as the 2018.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2017 Ram 5500. How we count. Data as of 2026-10-16.

Recalls (7)

Recall Brake control module 2024-11-27 · NHTSA campaign 24V896000

Summary Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Remedy Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date, anticipated October 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.

Recall wheels, lug nuts 2021-05-27 · NHTSA campaign 21V398000

Summary Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Remedy Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.

Recall electrical system, wiring 2018-05-17 · NHTSA campaign 18V332000

Summary Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Remedy Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Recall powertrain, automatic transmission 2018-02-08 · NHTSA campaign 18V100000

Summary Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Remedy Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.

Recall Equipment 2017-12-21 · NHTSA campaign 17V824000

Summary Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Remedy Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Recall powertrain, automatic transmission, lever and linkage, column shifter 2017-12-20 · NHTSA campaign 17V821000

Summary Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Remedy Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Recall engine and cooling, engine, diesel 2017-09-12 · NHTSA campaign 17V562000

Summary Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Remedy Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.

Complaints by component (21 total)

Powertrain

Hydraulic brakes

Service brakes

Tires

Engine

Fuel and propulsion system

Steering

Wheels

Electrical system

Forward collision avoidance

Parking brake

Speed control

Suspension

Show 5 more Show less

Crash-flagged

Fire-flagged

Injury reports

Death reports

Complaints filed per year

Excerpts from recent NHTSA complaint filings

"The contact owns a 2017 Ram 5500. The contact stated that the ABS and traction control warning lights were illuminated. The braking system was not operating normally. The contact received notification of NHTSA Campaign…"
Hydraulic brakes · filed 2026-09-10
"My vehicle does not currently show an open recall in the NHTSA VIN lookup, but the vehicle has experienced repeated and potentially catastrophic wheel and brake-related failures. I am requesting that NHTSA review these…"
Wheels, Service brakes, Forward collision avoidance · filed 2026-09-05
"The contact owns a 2017 Ram 5500. The contact stated that an unknown warning light appeared on the instrument panel which stated that the ABS function was not available and that the 4WD was disabled. The vehicle was…"
Hydraulic brakes · filed 2026-05-05
"The contact owns a 2017 Ram 5500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. Several local…"
Hydraulic brakes · filed 2026-02-26
"ABS Pump Faulty and needed replacement at 10, 866 miles in 2022 when vehicle was just 5 years old. Cost at this time was $1459. Now just 2 years later and only 3000 additional miles ABS Pump is again faulty and unable…"
Service brakes · filed 2024-08-20

Specs and fitment

4th generation chassis cab, 2013–present

Body styles Chassis cab

Oil 0W-40 (6.4L gas common; diesel may use different viscosity and capacity)

Tire size LT225/70R19.5, LT225/80R17.5, LT245/70R19.5 (trim/chassis dependent)

Known issues for this generation

Recall 18V-277 covers certain 2018 RAM 4500 and 5500 cab chassis trucks: the primary and secondary brake hoses between the brake master cylinder and the hydraulic control unit may have been manufactured incorrectly. Dealers inspect the brake hoses and replace them if necessary.

Compare

Previous year 2016 Ram 5500 Next year 2018 Ram 5500 See every Ram 5500 model year →

Frequently asked questions

Is the 2017 Ram 5500 reliable?

What are common problems with a 2017 Ram 5500?

The complaints owners file most often name Powertrain (8 of 21), then Hydraulic brakes (3) and Service brakes (3). Those filings include 2 that report a fire.

Is the 2017 Ram 5500 more reliable than the years next to it?

Has the 2017 Ram 5500 been recalled?

The 2017 Ram 5500 has 7 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2017 Ram 5500?

Owners have filed 21 complaints about the 2017 Ram 5500 with NHTSA.

What oil does a Ram 5500 take?

0W-40 is common for the 6.4L gas engine; diesel may use a different viscosity and capacity. Confirm the owner’s manual for your powertrain.

What does recall 18V-277 cover on the Ram 5500?

Certain 2018 RAM 4500 and 5500 cab chassis trucks: primary and secondary brake hoses between the master cylinder and hydraulic control unit may have been manufactured incorrectly. Dealers inspect and replace them if necessary.

Which generation of Ram 5500 does this site cover?

Fourth-generation cab chassis from model year 2013 onward.