Reliable Auto DB

2014 Ram 5500 reliability

Is it reliable?

NHTSA's file on the 2014 Ram 5500 holds 11 complaints after 13 years, a rate of 1 per year. That is fewer complaints per year than most 5500 years here — under the median of the other years, which is 1. NHTSA has 10 recalls on file, including Lug nuts, Wiring, and Equipment.

2013 Ram 5500
Photo by Kevauto, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

11

Per year

1

Recalls

10

Years on the road

13

What owners report

The complaints owners file most often name Electrical system (3 of 11), then Engine (3) and Steering (3). Those filings include 2 that report a crash, 3 that report a fire, and 1 that reports an injury.

Next to 2013 and 2015

The 2013 5500 has 4 complaints, 1 per year, and the 2015 has 13 complaints, 1 per year. The 2014 has fewer complaints per year than the 2013. The 2014 has fewer complaints per year than the 2015.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2014 Ram 5500. How we count. Data as of .

Recalls (10)

Recall wheels, lug nuts 2021-05-27 · NHTSA campaign 21V398000
Summary Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Remedy Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Recall electrical system, wiring 2018-05-17 · NHTSA campaign 18V332000
Summary Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Remedy Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Recall Equipment 2017-12-21 · NHTSA campaign 17V824000
Summary Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Remedy Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Recall powertrain, automatic transmission, lever and linkage, column shifter 2017-12-20 · NHTSA campaign 17V821000
Summary Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Remedy Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Recall engine and cooling, engine, diesel 2017-09-12 · NHTSA campaign 17V562000
Summary Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Remedy Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Recall equipment, electrical, radio 2015-07-23 · NHTSA campaign 15V461000
Summary Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Remedy Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Recall air bags, frontal 2015-07-22 · NHTSA campaign 15V459000
Summary Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Remedy Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Recall Tires 2015-05-18 · NHTSA campaign 15V290000
Summary Chryser (FCA US LLC) is recalling certain model year 2014-2015 Ram 4500 and 5500 cab chassis trucks manufactured August 20, 2013, to January 27, 2015 and equipped with 6.4L Hemi engines. The affected vehicles have a maximum governed speed of 106 mph but are fitted with tires that are only rated for a maximum speed of 87 mph.
Remedy Chrysler has notified owners, and dealers will correct the electronic control unit software to limit the vehicle's speed to 87 mph, free of charge. The recall began on June 10, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R17.
Recall engine and cooling, engine, diesel 2014-10-08 · NHTSA campaign 14V635000
Summary Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Remedy Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Recall Labels 2014-03-04 · NHTSA campaign 14V100000
Summary Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 5500 trucks manufactured August 14, 2013, through January 7, 2014. The certification label has the incorrect Gross Vehicle Weight Rating (GVWR). Thus, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 567 "Certification Regulations."
Remedy Chrysler will notify owners, and dealers will replace all existing certification labels with corrected certification labels, free of charge. The recall began on April 10, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P07.

Complaints by component (11 total)

Electrical system
3
Engine
3
Steering
3
Powertrain
2
Suspension
2
Air bags
1
Diesel fuel system
1
Engine and engine cooling
1
Fuel and propulsion system
1
Service brakes
1
Wheels
1
Show 3 more Show less
Crash-flagged

2

Fire-flagged

3

Injury reports

1

Death reports

0

Complaints filed per year

1201512016320171201912020220211202412025
Excerpts from recent NHTSA complaint filings
  • "The Cummins 6.7L Turbocharger Actuator has failed at 17,809 Miles on this vehicle. Mopar has extended the warranty on this item for 10 years/180,000 miles under Warranty extension 09-001-22 Rev A. They have also…"
    Electrical system, Engine · filed 2025-03-25
  • "Took the truck to the ram dealership to get the recall for the rear wheel studs replaced they did the job a few days later the wheel almost came off on the freeway. The mechanic didn’t tighten the lug nuts we caught it…"
    Suspension, Wheels · filed 2024-01-11
  • "The contact's company owned a 2014 Ram 5500. The contact stated while driving at 60-65 MPH, he heard an abnormal loud sound coming from the rear of the vehicle. The contact stated the rear wheels detached and flew off,…"
    Suspension, Air bags · filed 2021-11-02
  • "TL* THE CONTACT OWNS A 2014 RAM 5500. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE BRAKING SYSTEM AND POWER STEERING SUDDENLY MALFUNCTIONED. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED…"
    Steering, Service brakes · filed 2021-01-29
  • "TL* THE CONTACT OWNS A 2014 RAM 5500. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE TIE ROD END FRACTURED WITHOUT WARNING. LITHIA CHRYSLER JEEP DODGE RAM OF KLAMATH FALLS (2675 WASHBURN WAY, KLAMATH FALLS, OR…"
    Steering · filed 2020-06-19

Specs and fitment

4th generation chassis cab, 2013–present
Body styles Chassis cab
Oil 0W-40 (6.4L gas common; diesel may use different viscosity and capacity)
Tire size LT225/70R19.5, LT225/80R17.5, LT245/70R19.5 (trim/chassis dependent)

Known issues for this generation

Recall 18V-277 covers certain 2018 RAM 4500 and 5500 cab chassis trucks: the primary and secondary brake hoses between the brake master cylinder and the hydraulic control unit may have been manufactured incorrectly. Dealers inspect the brake hoses and replace them if necessary.

Compare

Previous year 2013 Ram 5500 Next year 2015 Ram 5500 See every Ram 5500 model year →

Frequently asked questions

Is the 2014 Ram 5500 reliable?

NHTSA's file on the 2014 Ram 5500 holds 11 complaints after 13 years, a rate of 1 per year. That is fewer complaints per year than most 5500 years here — under the median of the other years, which is 1. NHTSA has 10 recalls on file, including Lug nuts, Wiring, and Equipment.

What are common problems with a 2014 Ram 5500?

The complaints owners file most often name Electrical system (3 of 11), then Engine (3) and Steering (3). Those filings include 2 that report a crash, 3 that report a fire, and 1 that reports an injury.

Is the 2014 Ram 5500 more reliable than the years next to it?

The 2013 5500 has 4 complaints, 1 per year, and the 2015 has 13 complaints, 1 per year. The 2014 has fewer complaints per year than the 2013. The 2014 has fewer complaints per year than the 2015.

Has the 2014 Ram 5500 been recalled?

The 2014 Ram 5500 has 10 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2014 Ram 5500?

Owners have filed 11 complaints about the 2014 Ram 5500 with NHTSA.

What oil does a Ram 5500 take?

0W-40 is common for the 6.4L gas engine; diesel may use a different viscosity and capacity. Confirm the owner’s manual for your powertrain.

What does recall 18V-277 cover on the Ram 5500?

Certain 2018 RAM 4500 and 5500 cab chassis trucks: primary and secondary brake hoses between the master cylinder and hydraulic control unit may have been manufactured incorrectly. Dealers inspect and replace them if necessary.

Which generation of Ram 5500 does this site cover?

Fourth-generation cab chassis from model year 2013 onward.