Reliable Auto DB

2017 Ram 2500 reliability

Is it reliable?

NHTSA's file on the 2017 Ram 2500 holds 693 complaints after 10 years, a rate of 25 per year. 2500 years here cluster close together — the other years’ median is 23 complaints per year. NHTSA has 12 recalls on file, including Inflator, Brake control module, and Latch.

2013 Ram 2500
Photo by RL GNZLZ from Chile, resized from the original. Wikimedia Commons CC BY-SA 2.0
Complaints

693

Per year

25

Recalls

12

Years on the road

10

What owners report

The complaints owners file most often name Service brakes (411 of 693), then Electrical system (121) and Hydraulic brakes (94). Those filings include 12 that report a crash, 6 that report a fire, and 4 that report an injury.

Next to 2016 and 2018

The 2016 2500 has 258 complaints, 35 per year, and the 2018 has 2,590 complaints, 23 per year. The 2017 has fewer complaints per year than the 2016. The 2017 has about the same number of complaints per year as the 2018.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2017 Ram 2500. How we count. Data as of .

Recalls (12)

Recall air bags, side and window, curtain, inflator 2025-01-16 · NHTSA campaign 25V010000
Summary Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Remedy Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Recall Brake control module 2024-11-27 · NHTSA campaign 24V896000
Summary Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Remedy Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date, anticipated October 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Recall latches, locks, and linkages, tailgate, latch 2019-05-09 · NHTSA campaign 19V347000
Summary Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Remedy Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Recall steering, linkages, drag link, link, connection 2019-01-25 · NHTSA campaign 19V021000
Summary Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Remedy Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Recall steering, linkages 2018-10-16 · NHTSA campaign 18E096000
Summary Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Remedy Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Recall structure, body, tailgate 2018-07-27 · NHTSA campaign 18V486000
Summary Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Remedy Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Recall electrical system, wiring 2018-05-17 · NHTSA campaign 18V332000
Summary Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Remedy Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Recall powertrain, automatic transmission 2018-02-08 · NHTSA campaign 18V100000
Summary Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Remedy Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Recall Equipment 2017-12-21 · NHTSA campaign 17V824000
Summary Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Remedy Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Recall powertrain, automatic transmission, lever and linkage, column shifter 2017-12-20 · NHTSA campaign 17V821000
Summary Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Remedy Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Recall engine and cooling, engine, diesel 2017-09-12 · NHTSA campaign 17V562000
Summary Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Remedy Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Recall Wheels 2017-08-10 · NHTSA campaign 17V499000
Summary Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Remedy AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.

Complaints by component (693 total)

Service brakes
411
Electrical system
121
Hydraulic brakes
94
Speed control
72
Forward collision avoidance
62
Steering
49
Powertrain
42
Engine
39
Suspension
16
Wheels
12
Air brakes
11
Fuel and propulsion system
10
Electronic stability control (ESC)
8
Engine and engine cooling
8
Air bags
6
Latches, locks, and linkages
5
Structure
5
Exterior lighting
4
Seats
4
Tires
4
Back-over prevention
3
Seat belts
3
Equipment
2
Diesel fuel system
1
Trailer hitch
1
Visibility and wipers
1
Show 18 more Show less
Crash-flagged

12

Fire-flagged

6

Injury reports

4

Death reports

0

Complaints filed per year

13201724201838201926202031202143202219420231622024872025752026
Excerpts from recent NHTSA complaint filings
  • "The HCU is failing. it is a current recall and has been apparently before i even purchased my truck. The abs light is coming on and off. I use this truck everyday but most importantly i use it to transport my kids in…"
    Electrical system, Service brakes · filed 2026-09-21
  • "Recall C4B The Antilock Braking System in a constant On-Off state of failure. I've been told by multiple dealers and Ram Customer Service folks that there are no parts available. I have also been told that they will be…"
    Service brakes · filed 2026-09-14
  • "This problem was finally acknowledged by Chrysler in November 2024 but so far there is no repair offered by Ram. That, to me, is an unacceptable situation. The defect was generally know on my 2019 Ram 2500 several years…"
    Service brakes · filed 2026-09-13
  • "The recall for the HCU is not being taken seriously. My "service ABS" alert is constantly on, as well as my service 4 wheel drive (which is part of the HCU). My brake pedal will randomly shake when applying. I am…"
    Service brakes · filed 2026-09-08
  • "While traveling approximately 65 mph on a two-lane highway, I crested a hill and encountered a vehicle stopped in the roadway waiting to make a left turn. When I applied the brakes to avoid a collision, the vehicle's…"
    Service brakes · filed 2026-09-08

Specs and fitment

HD (fourth gen), 2013–2018
Body styles Pickup
Oil FCA MS-6395 5W-40 (Cummins diesel) or 5W-20 (gas per manual) , 12 qt capacity
Tire size 275/70R18, 285/60R20, 285/70R17 (trim dependent)
Towing capacity 17,940 lbs

Known issues for this generation

NHTSA safety recall 19V347000 covers affected vehicles after the agency found that chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving. If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash. Remedy: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

Compare

Previous year 2016 Ram 2500 Next year 2018 Ram 2500 See every Ram 2500 model year →

Frequently asked questions

Is the 2017 Ram 2500 reliable?

NHTSA's file on the 2017 Ram 2500 holds 693 complaints after 10 years, a rate of 25 per year. 2500 years here cluster close together — the other years’ median is 23 complaints per year. NHTSA has 12 recalls on file, including Inflator, Brake control module, and Latch.

What are common problems with a 2017 Ram 2500?

The complaints owners file most often name Service brakes (411 of 693), then Electrical system (121) and Hydraulic brakes (94). Those filings include 12 that report a crash, 6 that report a fire, and 4 that report an injury.

Is the 2017 Ram 2500 more reliable than the years next to it?

The 2016 2500 has 258 complaints, 35 per year, and the 2018 has 2,590 complaints, 23 per year. The 2017 has fewer complaints per year than the 2016. The 2017 has about the same number of complaints per year as the 2018.

Has the 2017 Ram 2500 been recalled?

The 2017 Ram 2500 has 12 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2017 Ram 2500?

Owners have filed 693 complaints about the 2017 Ram 2500 with NHTSA.

What engine oil does a Ram 2500 use?

US Ram 2500 manuals specify diesel or gasoline oil grades in the maintenance section for your engine.

What does NHTSA recall 19V-347 cover on the Ram 2500?

NHTSA safety recall 19V347000 covers affected vehicles after the agency found that chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate.

What generation is the 2014 Ram 2500?

HD (fourth gen) (2013-2018).