2019 Ram 5500 reliability

Is it reliable?

Owners have filed 12 complaints with NHTSA about the 2019 Ram 5500 over 8 years — 1 per year. The other 5500 years sit at about the same rate: their median is 1 complaints per year. NHTSA has 10 recalls on file, including Hoses and fittings, Linkages, and Fuel pump.

2013 Ram 5500
Photo by Kevauto, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

12

Per year

1

Recalls

10

Years on the road

8

What owners report

The complaints owners file most often name Diesel fuel system (3 of 12), then Fuel and propulsion system (3) and Engine (1). Those filings include 1 that reports a fire and 1 that reports an injury.

Next to 2018 and 2020

The 2018 5500 has 38 complaints, 2 per year, and the 2020 has 8 complaints, 0 per year. The 2019 has fewer complaints per year than the 2018. The 2019 has more complaints per year than the 2020.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2019 Ram 5500. How we count. Data as of .

Recalls (10)

Recall hydraulic brakes, foundation components, hoses and fittings 2022-10-11 · NHTSA campaign 22V759000
Summary Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 4500 and 5500 Cab Chassis vehicles. The rear brake hose inside diameter may be too small, which could cause the hose to rupture. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 106, "Brake Hoses."
Remedy Dealers will replace the rear brake hoses, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZA5.
Recall visibility, windshield wiper, linkages 2022-01-27 · NHTSA campaign 22V035000
Summary Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Remedy Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
Recall diesel fuel system, delivery, fuel pump 2021-11-12 · NHTSA campaign 21V880000
Summary Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Remedy Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
Recall engine and cooling, engine, oil and lubrication 2021-06-10 · NHTSA campaign 21V439000
Summary Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
Remedy Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
Recall wheels, lug nuts 2021-05-27 · NHTSA campaign 21V398000
Summary Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Remedy Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Recall hydraulic brakes, foundation components, hoses and fittings 2021-01-26 · NHTSA campaign 21V023000
Summary Excellance, Inc (Excellance) is recalling certain 2019-2020 Excellance-modified RAM 4500/5500 vehicles to be equipped with CLASS Suspension Systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
Remedy Excellance will notify owners, and dealers will install a kit to remedy any damage and to prevent any future damage, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Excellance customer service at 1-800-882-9799.
Recall hydraulic brakes, power assist, vacuum, hoses and fittings 2021-01-13 · NHTSA campaign 21V008000
Summary Braun Northwest (Braun Northwest) is recalling certain 2019-2020 RAM 4500/5500 vehicles equipped with Liquid Spring rear suspension systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
Remedy Braun Northwest will notify owners, and dealers will install a repair kit to each rear caliper and modify the rear brake caliper flexible line mounting. Any worn rear brake caliper flexible lines will be replaced as needed, free of charge. The recall began June 8, 2020. Owners may contact Braun Northwest customer service at 1-360-748-0195.
Recall engine and cooling, engine, oil and lubrication 2020-08-27 · NHTSA campaign 20V511000
Summary Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
Remedy Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
Recall suspension, rear 2020-05-13 · NHTSA campaign 20E031000
Summary LiquidSpring LLC (LiquidSpring) is recalling certain Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM, sold for use with 2019-2020 RAM 4500 and 5500 vehicles. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes. As such, these parts fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 105, "Hydraulic and Electric Brake Systems."
Remedy LiquidSpring has notified the purchasers, and the affected vehicle manufacturers will file recalls to have their dealers inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free of charge. The recall May 13, 2020. Owners may contact LiquidSpring customer service at 1-765-474-7816, extension 1.
Recall diesel fuel system 2019-06-27 · NHTSA campaign 19V498000
Summary Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500 and 3500 trucks, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with diesel engines. The fuel lines may leak fuel into the engine compartment.
Remedy Chrysler will notify owners, and dealers will inspect the fuel lines, replacing them if necessary, free of charge. The recall began July 18, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V76.

Complaints by component (12 total)

Diesel fuel system
3
Fuel and propulsion system
3
Engine
1
Engine and engine cooling
1
Hydraulic brakes
1
Powertrain
1
Service brakes
1
Structure
1
Tires
1
Show 1 more Show less
Crash-flagged

0

Fire-flagged

1

Injury reports

1

Death reports

0

Complaints filed per year

12020220211202232023120242202522026
Excerpts from recent NHTSA complaint filings
  • "The contact owns a 2019 Ram 5500. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to a certified mechanic to be diagnosed. The mechanic associated the failure…"
    diesel fuel system · filed 2026-07-22
  • "The DEF system failed on this truck at the end of 2025. The truck has entered limp mode, and if we continue to drive it, it will shut down completely. The vehicle has been at Darling's RAM in Ellsworth, ME since March…"
    Fuel and propulsion system · filed 2026-06-02
  • "The contact owns a 2019 Ram 5500. While the contact's husband was driving the vehicle at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The driver…"
    diesel fuel system · filed 2025-10-15
  • "While unloading cargo, I was standing on the flatbed of the truck, leaning over the standing side-gates, without realizing they weren’t locked in place. The gates fell down onto a co-worker and I fell out of the truck.…"
    Structure · filed 2025-01-26
  • "The contact owns a 2019 Ram 5500. The contact stated that while one of his drivers was driving at an undisclosed speed, the tire tread detached and began to roll down the highway. The driver pulled over to the side of…"
    Tires · filed 2024-05-21

Specs and fitment

4th generation chassis cab, 2013–present
Body styles Chassis cab
Oil 0W-40 (6.4L gas common; diesel may use different viscosity and capacity)
Tire size LT225/70R19.5, LT225/80R17.5, LT245/70R19.5 (trim/chassis dependent)

Known issues for this generation

Recall 18V-277 covers certain 2018 RAM 4500 and 5500 cab chassis trucks: the primary and secondary brake hoses between the brake master cylinder and the hydraulic control unit may have been manufactured incorrectly. Dealers inspect the brake hoses and replace them if necessary.

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Frequently asked questions

Is the 2019 Ram 5500 reliable?

Owners have filed 12 complaints with NHTSA about the 2019 Ram 5500 over 8 years — 1 per year. The other 5500 years sit at about the same rate: their median is 1 complaints per year. NHTSA has 10 recalls on file, including Hoses and fittings, Linkages, and Fuel pump.

What are common problems with a 2019 Ram 5500?

The complaints owners file most often name Diesel fuel system (3 of 12), then Fuel and propulsion system (3) and Engine (1). Those filings include 1 that reports a fire and 1 that reports an injury.

Is the 2019 Ram 5500 more reliable than the years next to it?

The 2018 5500 has 38 complaints, 2 per year, and the 2020 has 8 complaints, 0 per year. The 2019 has fewer complaints per year than the 2018. The 2019 has more complaints per year than the 2020.

Has the 2019 Ram 5500 been recalled?

The 2019 Ram 5500 has 10 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2019 Ram 5500?

Owners have filed 12 complaints about the 2019 Ram 5500 with NHTSA.

What oil does a Ram 5500 take?

0W-40 is common for the 6.4L gas engine; diesel may use a different viscosity and capacity. Confirm the owner’s manual for your powertrain.

What does recall 18V-277 cover on the Ram 5500?

Certain 2018 RAM 4500 and 5500 cab chassis trucks: primary and secondary brake hoses between the master cylinder and hydraulic control unit may have been manufactured incorrectly. Dealers inspect and replace them if necessary.

Which generation of Ram 5500 does this site cover?

Fourth-generation cab chassis from model year 2013 onward.