2014 Mercedes-Benz CLS-Class reliability

Is it reliable?

Owners have filed 11 complaints with NHTSA about the 2014 Mercedes-Benz CLS-Class over 13 years — 0 per year. That is fewer complaints per year than most CLS-Class years here — under the median of the other years, which is 1. NHTSA has no recalls on file for this model year.

2012 Mercedes-Benz CLS-Class
Photo by Dinkun Chen, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

11

Per year

0

Recalls

0

Years on the road

13

What owners report

The complaints owners file most often name Powertrain (2 of 11), then Suspension (2) and Air bags (1). Those filings include 1 that reports a crash and 1 that reports an injury.

Next to 2013 and 2015

The 2013 CLS-Class has 4 complaints, 0 per year, and the 2015 has 9 complaints, 1 per year. The 2014 has more complaints per year than the 2013. The 2014 has fewer complaints per year than the 2015.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2014 Mercedes-Benz CLS-Class. How we count. Data as of .

Recalls (0)

No recalls on file with NHTSA for this model year.

Complaints by component (11 total)

Powertrain
2
Suspension
2
Air bags
1
Engine
1
Fuel and propulsion system
1
Service brakes
1
Speed control
1
Steering
1
Structure
1
Visibility
1
Show 2 more Show less
Crash-flagged

1

Fire-flagged

0

Injury reports

1

Death reports

0

Complaints filed per year

1201412017120193202022022120241202512026
Excerpts from recent NHTSA complaint filings
  • "After the Mercedes dealer replaced the corroded rear sub frame under the 20 year extended warranty, my brake line failed so I took it back & found out that the brake lines were corroded. I paid nothing for the subframe…"
    Service brakes · filed 2026-01-19
  • "I just had 2 tires replaced and on the way home I hit a pothole both front air shocks failed. I filed a claim and the insurance company won’t pay out either. Normal wear and tear does not make both air shocks failed."
    Suspension · filed 2025-12-12
  • "the car started showing a low coolant message around 2017 about twice a year. I felt it was too often the message would come up. I would too off coolant each time to address it without seeing any leaks ever under the…"
    Powertrain, Engine · filed 2024-01-22
  • "have a 2014 cls-550 with extensive subframe rust. It is currently sitting at the dealership for $3,158 in repairs for a vehicle that is less than 10 years old. There needs to be a recall on the subframe for the c, cls,…"
    Structure · filed 2022-12-05
  • "Front passenger assembly strut went out suddenly while driving almost caused an accident.No warning signs just gave out. Vehicle is in the shop but cannot be repaired because the part is out of stock and no ETA on when…"
    Suspension · filed 2022-06-07

NHTSA crash ratings

Version Overall Front Side Rollover
2014 Mercedes-Benz CLS-CLASS 2 DR 4WD Not rated Not rated Not rated Not rated
2014 Mercedes-Benz CLS-CLASS 2 DR RWD Not rated Not rated Not rated Not rated

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Specs and fitment

W218, 2012–2018
Body styles Coupe
Oil 0W-30 or 0W-40 (all temps); 5W-30 or 5W-40 above -25°C (CLS400 3.0L turbo example) , 6.9 qt capacity
Tire size 255/35R19, 255/40R18, 285/30R19, 285/35R18 (trim-dependent)

Compare

Frequently asked questions

Is the 2014 Mercedes-Benz CLS-Class reliable?

Owners have filed 11 complaints with NHTSA about the 2014 Mercedes-Benz CLS-Class over 13 years — 0 per year. That is fewer complaints per year than most CLS-Class years here — under the median of the other years, which is 1. NHTSA has no recalls on file for this model year.

What are common problems with a 2014 Mercedes-Benz CLS-Class?

The complaints owners file most often name Powertrain (2 of 11), then Suspension (2) and Air bags (1). Those filings include 1 that reports a crash and 1 that reports an injury.

Is the 2014 Mercedes-Benz CLS-Class more reliable than the years next to it?

The 2013 CLS-Class has 4 complaints, 0 per year, and the 2015 has 9 complaints, 1 per year. The 2014 has more complaints per year than the 2013. The 2014 has fewer complaints per year than the 2015.

Has the 2014 Mercedes-Benz CLS-Class been recalled?

NHTSA has no recalls on file for the 2014 Mercedes-Benz CLS-Class.

How many complaints have owners filed about the 2014 Mercedes-Benz CLS-Class?

Owners have filed 11 complaints about the 2014 Mercedes-Benz CLS-Class with NHTSA.

What engine oil does a US Mercedes-Benz CLS-Class use?

0W-20, 0W-30, or 0W-40 (engine-dependent)

What tire sizes fit a US Mercedes-Benz CLS-Class?

Published US specs commonly list front 245/35R20, 245/40R19, 275/30R20, 275/35R19 (trim-dependent) and rear 245/35R20, 245/40R19, 275/30R20, 275/35R19 (trim-dependent); confirm on the door jamb placard for your trim.

What NHTSA recalls affect the US Mercedes-Benz CLS-Class?

Recall 19V-605 covers certain 2019 CLS 450 Coupe and CLS 450 Coupe 4MATIC vehicles with 6-cylinder gasoline engines: the electrical line that supplies power to the engine coolant pump may contact the engine fan and chafe, which can cause a coolant-pump malfunction or a deactivation that may lead to overheating. Dealers inspect the coolant pump electrical line for damage, then repair and reroute it as necessary. Recall 18V-911 covers certain 2019 CLS450, CLS450 4MATIC, and CLS53 AMG vehicles: the horizontal headlight adjustment screw may not be effectively sealed, allowing…