2020 Mercedes-Benz A-Class reliability
NHTSA's file on the 2020 Mercedes-Benz A-Class holds 21 complaints after 7 years, a rate of 2 per year. That is fewer complaints per year than most A-Class years here — under the median of the other years, which is 2. NHTSA has no recalls on file for this model year.
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The complaints owners file most often name Electrical system (9 of 21), then Engine (8) and Back-over prevention (4). The most filings arrived in 2025 (9 of 21). Those filings include 2 that report a crash, 1 that reports a fire, and 1 that reports an injury.
The 2019 A-Class has 46 complaints, 4 per year, and the 2021 has 10 complaints, 2 per year. The 2020 has fewer complaints per year than the 2019. The 2020 has fewer complaints per year than the 2021.
The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2020 Mercedes-Benz A-Class. How we count. Data as of .
Recalls (0)
No recalls on file with NHTSA for this model year.
Complaints by component (21 total)
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Complaints filed per year
Excerpts from recent NHTSA complaint filings
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"While stopped at a red light, my 2020 Mercedes-Benz A220 unexpectedly shut off and shifted into Neutral without warning. All warning lights illuminated on the dashboard, and a message instructed me to release the brake…"
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"The car shakes above 60mph"
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"While driving at highway speed, I experienced a sudden loss of engine power with no warning. This created an immediate safety hazard for myself and other drivers. The vehicle was diagnosed by Mercedes-Benz of Georgetown…"
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"There was a rear camera recall in 2022 which I had fixed they did a software upgrade. The EXACT same issue has returned . It’s really dangerous when backing out of spaces and I can’t see. I took to dealership and they…"
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"My 2020 Mercedes-Benz A220 experienced the same defect described in NHTSA Recall 21V961000 (fuel injector leakage and potential fire hazard). In March 2023, my vehicle was diagnosed with leaking fuel injectors that were…"
NHTSA crash ratings
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2020 Mercedes-Benz A-Class 4 DR 4WD | Not rated | Not rated | Not rated | Not rated |
| 2020 Mercedes-Benz A-Class 4 DR FWD | Not rated | Not rated | Not rated | Not rated |
Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.
Specs and fitment
Known issues for this generation
Recall 20V-046 covers certain 2019 A220 and A220 4MATIC vehicles: in certain operating conditions, rearview camera software may delay the rearview camera image. Dealers update the rearview camera software. Recall 20V-416 covers certain 2019 A220 vehicles: the air conditioning condensation drain hose may not be installed properly, which can allow water into the footwells and center tunnel and potentially damage electrical components; dealers inspect and correct the drain hose installation. Recall 21V-990 covers certain 2019-2020 A220 vehicles (among GLB models listed): the integral carrier that supports the front axle may corrode and fail; dealers inspect and replace the carrier as necessary.
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Frequently asked questions
Is the 2020 Mercedes-Benz A-Class reliable?
NHTSA's file on the 2020 Mercedes-Benz A-Class holds 21 complaints after 7 years, a rate of 2 per year. That is fewer complaints per year than most A-Class years here — under the median of the other years, which is 2. NHTSA has no recalls on file for this model year.
What are common problems with a 2020 Mercedes-Benz A-Class?
The complaints owners file most often name Electrical system (9 of 21), then Engine (8) and Back-over prevention (4). The most filings arrived in 2025 (9 of 21). Those filings include 2 that report a crash, 1 that reports a fire, and 1 that reports an injury.
Is the 2020 Mercedes-Benz A-Class more reliable than the years next to it?
The 2019 A-Class has 46 complaints, 4 per year, and the 2021 has 10 complaints, 2 per year. The 2020 has fewer complaints per year than the 2019. The 2020 has fewer complaints per year than the 2021.
Has the 2020 Mercedes-Benz A-Class been recalled?
NHTSA has no recalls on file for the 2020 Mercedes-Benz A-Class.
How many complaints have owners filed about the 2020 Mercedes-Benz A-Class?
Owners have filed 21 complaints about the 2020 Mercedes-Benz A-Class with NHTSA.
What engine oil does a US Mercedes-Benz A-Class use?
0W-20, 0W-30, or 0W-40 (all temps); 5W-30 or 5W-40 above -25°C (A220 2.0L turbo) With filter, about 5.8 qt is commonly listed for this generation—confirm in the owner manual.
What tire sizes fit a US Mercedes-Benz A-Class?
Published US specs commonly list front 205/55R17, 225/40R19, 225/45R18 (trim-dependent) and rear 205/55R17, 225/40R19, 225/45R18 (trim-dependent); confirm on the door jamb placard for your trim.
What NHTSA recalls affect the US Mercedes-Benz A-Class?
Recall 20V-046 covers certain 2019 A220 and A220 4MATIC vehicles: in certain operating conditions, rearview camera software may delay the rearview camera image. Dealers update the rearview camera software. Recall 20V-416 covers certain 2019 A220 vehicles: the air conditioning condensation drain hose may not be installed properly, which can allow water into the footwells and center tunnel and potentially damage electrical components; dealers inspect and correct the drain hose installation. Recall 21V-990 covers certain 2019-2020 A220 vehicles (among GLB models listed): the…