Reliable Auto DB

2023 Jeep Grand Cherokee reliability

Is it reliable?

The 2023 Jeep Grand Cherokee has 386 complaints with NHTSA after 4 years, or 98 per year. That is more complaints per year than most Grand Cherokee years here — over the median of the other years, which is 68. NHTSA has 21 recalls on file, including Coil springs, Gear position indicator, and Air bag control module, software.

2012 Jeep Grand Cherokee
Photo by Navigator84, resized from the original. Wikimedia Commons CC BY-SA 3.0
Complaints

386

Per year

98

Recalls

21

Years on the road

4

What owners report

The complaints owners file most often name Electrical system (177 of 386), then Engine (83) and Suspension (62). Those filings include 14 that report a crash, 3 that report a fire, 9 that report an injury, and 1 that reports a death.

Next to 2022 and 2024

The 2022 Grand Cherokee has 369 complaints, 51 per year, and the 2024 has 241 complaints, 80 per year. The 2023 has more complaints per year than the 2022. The 2023 has more complaints per year than the 2024.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2023 Jeep Grand Cherokee. How we count. Data as of .

Recalls (21)

Recall suspension, rear, springs, coil springs 2026-09-01 · NHTSA campaign 26V562000
Summary Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Remedy Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
Recall powertrain, automatic transmission, gear position indicator 2026-06-30 · NHTSA campaign 26V413000
Summary Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
Remedy Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.
Recall air bags, air bag control module, software 2026-05-21 · NHTSA campaign 26V328000
Summary Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Remedy Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Recall suspension, rear, springs, coil springs 2026-01-29 · NHTSA campaign 26V051000
Summary Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Remedy Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
Recall electrical system, propulsion system, traction battery 2025-10-30 · NHTSA campaign 25V741000
Summary Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Remedy Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Recall electrical system, propulsion system 2025-09-04 · NHTSA campaign 25V576000
Summary Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
Remedy Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
Recall seats, middle or rear assembly, head restraint 2025-07-17 · NHTSA campaign 25V472000
Summary Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Remedy Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Recall visibility, defroster and HVAC, fan motor 2025-06-26 · NHTSA campaign 25V430000
Summary Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Remedy Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.
Recall air bags, side and window 2024-11-27 · NHTSA campaign 24V897000
Summary Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Remedy Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Recall back-over prevention, sensing system, camera 2024-06-13 · NHTSA campaign 24V436000
Summary Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Recall seat belts, critical fasteners 2024-06-13 · NHTSA campaign 24V434000
Summary Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles. A bolt for the second-row seat belt buckle may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Remedy Dealers will inspect and tighten the second-row seat buckle bolt as necessary, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 70B.
Recall back-over prevention, sensing system, camera 2024-04-25 · NHTSA campaign 24V291000
Summary Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles. Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44B.
Recall back-over prevention, sensing system, camera 2024-04-25 · NHTSA campaign 24V289000
Summary Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.
Recall air bags, frontal, clockspring 2024-03-14 · NHTSA campaign 24V199000
Summary Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Recall exterior lighting, headlights 2024-02-22 · NHTSA campaign 24V130000
Summary Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.
Recall suspension, front, control arm, upper ball joint 2024-02-22 · NHTSA campaign 24V132000
Summary Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Remedy Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
Recall visibility, defroster and HVAC 2024-02-15 · NHTSA campaign 24V111000
Summary Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Remedy Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Recall back-over prevention, display 2023-08-14 · NHTSA campaign 23V577000
Summary Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
Recall suspension, rear, springs, coil springs 2023-06-08 · NHTSA campaign 23V413000
Summary Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Remedy Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.
Recall steering, column 2023-05-18 · NHTSA campaign 23V352000
Summary Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Remedy Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
Recall Labels 2023-05-11 · NHTSA campaign 23V336000
Summary Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification letters were mailed May 25, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 52A.

Complaints by component (386 total)

Electrical system
177
Engine
83
Suspension
62
Fuel and propulsion system
52
Steering
42
Forward collision avoidance
40
Powertrain
38
Service brakes
22
Speed control
18
Lane departure
14
Air bags
10
Back-over prevention
10
Structure
9
Exterior lighting
7
Visibility and wipers
7
Seats
5
Hydraulic brakes
4
Seat belts
3
Wheels
3
Parking brake
2
Carry handle, shell, and base
1
Engine and engine cooling
1
Equipment
1
Fire-related
1
Hybrid propulsion
1
Visibility
1
Show 18 more Show less
Crash-flagged

14

Fire-flagged

3

Injury reports

9

Death reports

1

Complaints filed per year

120228320237520241352025922026
Excerpts from recent NHTSA complaint filings
  • "I was driving my 2023 Jeep Grand Cherokee and the rear passenger side suspension spring came out of my car and caused significant damage to the underside of my vehicle. I was traveling at or around 60 miles per hour.…"
    Suspension · filed 2026-09-21
  • "Severe front end noise left and right side steering feels loose rear suspension also makes clunking noises and doesn't feel safe to drive transmission doesn't shift properly make a thumping noise when putting vehicle in…"
    Steering, Suspension, Powertrain · filed 2026-09-19
  • "I am filing a complaint regarding the front fascia/bumper on my 2023 Jeep Grand Cherokee. The front fascia is separating and developing a visible gap near the headlight and adjoining body panel. I contacted Jeep…"
    Unknown or other · filed 2026-09-15
  • "- The high-voltage (HV) battery system and related hybrid control processor (HCP) software — repeatedly, across three separate incidents (Jan 2026 coolant heater/HCP fault, June 2026 front axle disconnect fault, Sept…"
    Powertrain, Electrical system, Fuel and propulsion system · filed 2026-09-11
  • "The contact owns a 2023 Jeep Grand Cherokee. The contact stated that the vehicle swayed from side to side without warning while driving at highway speeds, and the contact lost control of the vehicle. Additionally, there…"
    Steering, Suspension · filed 2026-09-04

NHTSA crash ratings

Version Overall Front Side Rollover
2023 Jeep Grand Cherokee PHEV SUV 4WD 5 stars 5 stars 5 stars 4 stars
2023 Jeep Grand Cherokee SUV 4WD Not rated 5 stars 5 stars Not rated
2023 Jeep Grand Cherokee SUV RWD Not rated 5 stars 5 stars Not rated

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Grand Cherokee two-wheel drive 3.6L, 6-cyl Automatic 8-speed Rear-wheel drive 19 26 22 MPG $2950
Grand Cherokee four-wheel drive 5.7L, 8-cyl Automatic 8-speed All-wheel drive 14 22 17 MPG $4350
Grand Cherokee four-wheel drive 3.6L, 6-cyl Automatic 8-speed All-wheel drive 19 26 22 MPG $2950
Grand Cherokee 4xe 2L, 4-cyl Automatic 8-speed Four-wheel drive 23 24 23 MPG / 470 mi range $2800
Grand Cherokee L two-wheel drive 3.6L, 6-cyl Automatic 8-speed Rear-wheel drive 19 26 21 MPG $3100
Grand Cherokee L four-wheel drive 5.7L, 8-cyl Automatic 8-speed All-wheel drive 14 22 17 MPG $4350
Grand Cherokee L four-wheel drive 3.6L, 6-cyl Automatic 8-speed All-wheel drive 18 25 21 MPG $3100

Specs and fitment

WL generation, 2022–present
Body styles SUV
Oil 0W-20 (3.6L and 5.7L where equipped)
Tire size 265/60R18 to 265/50R20 (trim dependent)
Towing capacity 7,200 lbs

Known issues for this generation

Recall 23V-336 covers certain 2022-2023 Grand Cherokee and Grand Cherokee L vehicles: the air-bag warning label may be missing from the dashboard (FMVSS 208). FCA mails label information; dealers install the label on unsold stock (FCA 52A). Check NHTSA by VIN for later WL campaigns that may not yet appear on every trim string.

Compare

Previous year 2022 Jeep Grand Cherokee Next year 2024 Jeep Grand Cherokee See every Jeep Grand Cherokee model year →

Frequently asked questions

Is the 2023 Jeep Grand Cherokee reliable?

The 2023 Jeep Grand Cherokee has 386 complaints with NHTSA after 4 years, or 98 per year. That is more complaints per year than most Grand Cherokee years here — over the median of the other years, which is 68. NHTSA has 21 recalls on file, including Coil springs, Gear position indicator, and Air bag control module, software.

What are common problems with a 2023 Jeep Grand Cherokee?

The complaints owners file most often name Electrical system (177 of 386), then Engine (83) and Suspension (62). Those filings include 14 that report a crash, 3 that report a fire, 9 that report an injury, and 1 that reports a death.

Is the 2023 Jeep Grand Cherokee more reliable than the years next to it?

The 2022 Grand Cherokee has 369 complaints, 51 per year, and the 2024 has 241 complaints, 80 per year. The 2023 has more complaints per year than the 2022. The 2023 has more complaints per year than the 2024.

Has the 2023 Jeep Grand Cherokee been recalled?

The 2023 Jeep Grand Cherokee has 21 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2023 Jeep Grand Cherokee?

Owners have filed 386 complaints about the 2023 Jeep Grand Cherokee with NHTSA.

What mpg does a 2023 Jeep Grand Cherokee get?

EPA-rated combined fuel economy for the 2023 Jeep Grand Cherokee is 20.4 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does a Grand Cherokee take?

5W-20 (3.6L); 5W-30 (5.7L HEMI)

What does NHTSA recall 20V-475 cover on the Jeep Grand Cherokee?

Recall 20V-475 covers certain 2014-2016 Grand Cherokees with the 3.0L EcoDiesel (shared with Ram 1500): the crankshaft-position sensor tone wheel may delaminate so the engine cannot sync injector and cam timing and may stall; dealers update PCM software to fall back on the…

What generation is the 2013 Jeep Grand Cherokee?

WK2 generation (2012-2021).