Reliable Auto DB

2017 Jeep Grand Cherokee reliability

Is it reliable?

The 2017 Jeep Grand Cherokee has 364 complaints with NHTSA after 10 years, or 40 per year. That is fewer complaints per year than most Grand Cherokee years here — under the median of the other years, which is 80. NHTSA has 6 recalls on file, including Engine and engine cooling, Fuel pump, and EGR valve.

2012 Jeep Grand Cherokee
Photo by Navigator84, resized from the original. Wikimedia Commons CC BY-SA 3.0
Complaints

364

Per year

40

Recalls

6

Years on the road

10

What owners report

The complaints owners file most often name Engine (102 of 364), then Powertrain (88) and Electrical system (87). Those filings include 26 that report a crash, 3 that report a fire, and 15 that report an injury.

Next to 2016 and 2018

The 2016 Grand Cherokee has 310 complaints, 34 per year, and the 2018 has 853 complaints, 56 per year. The 2017 has more complaints per year than the 2016. The 2017 has fewer complaints per year than the 2018.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2017 Jeep Grand Cherokee. How we count. Data as of .

Recalls (6)

Recall Engine and engine cooling 2023-06-08 · NHTSA campaign 23V411000
Summary Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Remedy Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Recall diesel fuel system, delivery, fuel pump 2022-06-09 · NHTSA campaign 22V406000
Summary Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Remedy Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Recall engine and cooling, exhaust system, emission control, EGR valve 2020-11-12 · NHTSA campaign 20V699000
Summary Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Remedy FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Recall electrical system, wiring 2018-05-17 · NHTSA campaign 18V332000
Summary Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Remedy Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Recall engine and cooling, engine, gasoline, turbocharger 2017-10-19 · NHTSA campaign 17E061000
Summary Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
Remedy ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Recall Equipment 2016-09-23 · NHTSA campaign 16V686000
Summary Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.
Remedy Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S73.

Complaints by component (364 total)

Engine
102
Powertrain
88
Electrical system
87
Fuel and propulsion system
31
Service brakes
29
Speed control
21
Seats
20
Steering
18
Air bags
15
Exterior lighting
14
Electronic stability control (ESC)
10
Structure
10
Forward collision avoidance
8
Suspension
8
Engine and engine cooling
6
Visibility and wipers
5
Back-over prevention
4
Wheels
4
Seat belts
2
Tires
2
Diesel fuel system
1
Equipment
1
Fuel system, gasoline
1
Traction control
1
Show 16 more Show less
Crash-flagged

26

Fire-flagged

3

Injury reports

15

Death reports

0

Complaints filed per year

12016262017432018492019462020282021352022362023322024492025192026
Excerpts from recent NHTSA complaint filings
  • "On November 23, 2025, I was driving approximately 60 mph in the middle lane of I-495 near Exit 62 in Marlborough, Massachusetts, with a passenger in the vehicle. I signaled to change lanes to pass a slower vehicle,…"
    Powertrain, Engine · filed 2026-08-19
  • "I was pulling into my driveway and the vehicle accelerated by itself and crashed into my house looks like vehicle is beyond repair still waiting on adjuster report"
    Fuel and propulsion system · filed 2026-08-02
  • "After purchasing the Jeep Cherokee Laredo 2017 in 2024, The jeep immediately in November/2024 started giving problems with the engine, I did report these issues to Belise Kia in West Springfield, Ma, after I dropped of…"
    Electrical system, Engine · filed 2026-07-20
  • "The contact owns a 2017 Jeep Cherokee. The contact stated while seated inside the vehicle with his wife, the gear shifter was shifted into drive; however, while depressing the brake pedal the vehicle accelerated…"
    Speed control, Engine · filed 2026-06-30
  • "Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: 1) Sudden loss of propulsion at highway speeds, with inability to accelerate despite throttle input. Regained…"
    Service brakes, Engine, Fuel and propulsion system · filed 2026-05-20

NHTSA crash ratings

Version Overall Front Side Rollover
2017 Jeep Grand Cherokee SRT SUV 4WD Not rated Not rated Not rated Not rated
2017 Jeep Grand Cherokee SUV 2WD 4 stars 5 stars 5 stars 3 stars
2017 Jeep Grand Cherokee SUV 4WD 5 stars 5 stars 5 stars 4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Grand Cherokee two-wheel drive 3.6L, 6-cyl Automatic 8-speed Rear-wheel drive 19 26 21 MPG $3100
Grand Cherokee four-wheel drive 5.7L, 8-cyl Automatic 8-speed All-wheel drive 14 22 17 MPG $4350
Grand Cherokee four-wheel drive 3.6L, 6-cyl Automatic 8-speed Four-wheel drive 18 25 21 MPG $3100
Grand Cherokee SRT four-wheel drive 6.4L, 8-cyl Automatic 8-speed All-wheel drive 13 19 15 MPG $5300

Specs and fitment

WK2 generation, 2012–2021
Body styles SUV
Oil 5W-20 (3.6L); 5W-30 (5.7L HEMI) , 6 qt capacity
Tire size 265/60R18 to 265/50R20 (trim dependent)
Towing capacity 7,200 lbs

Known issues for this generation

Recall 20V-475 covers certain 2014-2016 Grand Cherokees with the 3.0L EcoDiesel (shared with Ram 1500): the crankshaft-position sensor tone wheel may delaminate so the engine cannot sync injector and cam timing and may stall; dealers update PCM software to fall back on the cam signal (FCA W58). Diesel-only—gasoline WK2 trucks are outside that campaign. Confirm open Takata and other VIN-specific campaigns on NHTSA before purchase; WK2 also appears on multiple FCA air-bag and fuel campaigns by year.

Compare

Previous year 2016 Jeep Grand Cherokee Next year 2018 Jeep Grand Cherokee See every Jeep Grand Cherokee model year →

Frequently asked questions

Is the 2017 Jeep Grand Cherokee reliable?

The 2017 Jeep Grand Cherokee has 364 complaints with NHTSA after 10 years, or 40 per year. That is fewer complaints per year than most Grand Cherokee years here — under the median of the other years, which is 80. NHTSA has 6 recalls on file, including Engine and engine cooling, Fuel pump, and EGR valve.

What are common problems with a 2017 Jeep Grand Cherokee?

The complaints owners file most often name Engine (102 of 364), then Powertrain (88) and Electrical system (87). Those filings include 26 that report a crash, 3 that report a fire, and 15 that report an injury.

Is the 2017 Jeep Grand Cherokee more reliable than the years next to it?

The 2016 Grand Cherokee has 310 complaints, 34 per year, and the 2018 has 853 complaints, 56 per year. The 2017 has more complaints per year than the 2016. The 2017 has fewer complaints per year than the 2018.

Has the 2017 Jeep Grand Cherokee been recalled?

The 2017 Jeep Grand Cherokee has 6 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2017 Jeep Grand Cherokee?

Owners have filed 364 complaints about the 2017 Jeep Grand Cherokee with NHTSA.

What mpg does a 2017 Jeep Grand Cherokee get?

EPA-rated combined fuel economy for the 2017 Jeep Grand Cherokee is 18.5 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does a Grand Cherokee take?

5W-20 (3.6L); 5W-30 (5.7L HEMI)

What does NHTSA recall 20V-475 cover on the Jeep Grand Cherokee?

Recall 20V-475 covers certain 2014-2016 Grand Cherokees with the 3.0L EcoDiesel (shared with Ram 1500): the crankshaft-position sensor tone wheel may delaminate so the engine cannot sync injector and cam timing and may stall; dealers update PCM software to fall back on the…

What generation is the 2013 Jeep Grand Cherokee?

WK2 generation (2012-2021).