Reliable Auto DB

2023 Jeep Grand Cherokee L reliability

Is it reliable?

The 2023 Jeep Grand Cherokee L has 91 complaints with NHTSA after 4 years, or 14 per year. That is the most complaints per year among the 4 Grand Cherokee L years on this site. NHTSA has 6 recalls on file, including Coil springs, Air bag control module, software, and Head restraint.

2021 Jeep Grand Cherokee L
Photo by Kevauto, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

91

Per year

14

Recalls

6

Years on the road

4

What owners report

The complaints owners file most often name Suspension (36 of 91), then Electrical system (23) and Forward collision avoidance (12). The most filings arrived in 2026 (48 of 91). Those filings include 3 that report a crash and 2 that report a fire.

Next to 2022 and 2024

The 2022 Grand Cherokee L has 72 complaints, 1 per year, and the 2024 has 41 complaints, 14 per year. The 2023 has more complaints per year than the 2022. The 2023 has about the same number of complaints per year as the 2024.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2023 Jeep Grand Cherokee L. How we count. Data as of .

Recalls (6)

Recall suspension, rear, springs, coil springs 2026-09-01 · NHTSA campaign 26V562000
Summary Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Remedy Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
Recall air bags, air bag control module, software 2026-05-21 · NHTSA campaign 26V328000
Summary Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Remedy Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Recall suspension, rear, springs, coil springs 2026-01-29 · NHTSA campaign 26V051000
Summary Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Remedy Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
Recall seats, middle or rear assembly, head restraint 2025-07-17 · NHTSA campaign 25V472000
Summary Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Remedy Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Recall visibility, defroster and HVAC, fan motor 2025-06-26 · NHTSA campaign 25V430000
Summary Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Remedy Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.
Recall air bags, side and window 2024-11-27 · NHTSA campaign 24V897000
Summary Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Remedy Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

Complaints by component (91 total)

Suspension
36
Electrical system
23
Forward collision avoidance
12
Engine
6
Service brakes
6
Steering
6
Powertrain
4
Seats
4
Visibility
4
Air bags
3
Exterior lighting
3
Wheels
3
Lane departure
2
Latches, locks, and linkages
2
Speed control
2
Structure
2
Air brakes
1
Equipment
1
Visibility and wipers
1
Show 11 more Show less
Crash-flagged

3

Fire-flagged

2

Injury reports

0

Death reports

0

Complaints filed per year

12024422025482026
Excerpts from recent NHTSA complaint filings
  • "The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension). The contact stated that while in reverse(R), there was a popping sound coming from the…"
    Suspension · filed 2026-09-11
  • "The contact owns a 2023 Jeep Grand Cherokee L. The contact received notification of NHTSA Campaign Number: 26V051000 (Suspension). The dealer was contacted and confirmed that parts were not yet available for the recall…"
    Suspension · filed 2026-09-10
  • "I live in Unalaska/Dutch Harbor, Alaska, where there are no authorized Jeep/Chrysler/RAM dealerships. The manufacturer requires me to ship the vehicle to Anchorage at my own cost, which is not possible. They refuse to…"
    Unknown or other · filed 2026-09-10
  • "The rear coil spring has detached from this 2023 Jeep Grand Cherokee L twice. The first time, the coil detached while we were driving more than a year ago. The second time, the coil detached while the vehicle was parked…"
    Suspension · filed 2026-09-10
  • "The rear coil spring detached from this 2023 Jeep Grand Cherokee L while we were driving more than a year ago. This vehicle has been subject to multiple recalls involving the rear coil spring. We also own another 2023…"
    Suspension · filed 2026-09-10

NHTSA crash ratings

Version Overall Front Side Rollover
2023 Jeep Grand Cherokee L SUV 4WD 5 stars 5 stars 5 stars 4 stars
2023 Jeep Grand Cherokee L SUV RWD 5 stars 5 stars 5 stars 4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Specs and fitment

WL three-row, 2021–present
Body styles SUV
Oil 0W-20 (3.6L Pentastar and 5.7L HEMI where equipped) , 5 qt capacity
Tire size 265/60R18 to 265/50R20 (trim dependent)
Towing capacity 7,200 lbs

Known issues for this generation

NHTSA campaign 24V897000. Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection." An air bag that does not deploy during a crash increases the risk of injury. Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

Compare

Previous year 2022 Jeep Grand Cherokee L Next year 2024 Jeep Grand Cherokee L See every Jeep Grand Cherokee L model year →

Frequently asked questions

Is the 2023 Jeep Grand Cherokee L reliable?

The 2023 Jeep Grand Cherokee L has 91 complaints with NHTSA after 4 years, or 14 per year. That is the most complaints per year among the 4 Grand Cherokee L years on this site. NHTSA has 6 recalls on file, including Coil springs, Air bag control module, software, and Head restraint.

What are common problems with a 2023 Jeep Grand Cherokee L?

The complaints owners file most often name Suspension (36 of 91), then Electrical system (23) and Forward collision avoidance (12). The most filings arrived in 2026 (48 of 91). Those filings include 3 that report a crash and 2 that report a fire.

Is the 2023 Jeep Grand Cherokee L more reliable than the years next to it?

The 2022 Grand Cherokee L has 72 complaints, 1 per year, and the 2024 has 41 complaints, 14 per year. The 2023 has more complaints per year than the 2022. The 2023 has about the same number of complaints per year as the 2024.

Has the 2023 Jeep Grand Cherokee L been recalled?

The 2023 Jeep Grand Cherokee L has 6 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2023 Jeep Grand Cherokee L?

Owners have filed 91 complaints about the 2023 Jeep Grand Cherokee L with NHTSA.

What oil does a Jeep Grand Cherokee L take?

0W-20 for the 3.6L Pentastar and 5.7L HEMI where equipped; the 3.6L takes about 5 quarts with filter. Confirm capacity for the 5.7L in the owner’s manual.

What does NHTSA campaign 24V897000 cover?

Certain 2022-2024 Grand Cherokee and 2021-2024 Grand Cherokee L vehicles: an improperly secured front seat side-air-bag connector may prevent deployment. Dealers secured the connector; FCA reports affected vehicles have been remedied.

What tire sizes does the Grand Cherokee L use?

About 265/60R18 to 265/50R20 depending on trim; confirm the door placard.