Reliable Auto DB

2018 Jeep Grand Cherokee reliability

Is it reliable?

Owners have filed 853 complaints with NHTSA about the 2018 Jeep Grand Cherokee over 9 years — 56 per year. That is fewer complaints per year than most Grand Cherokee years here — under the median of the other years, which is 80. NHTSA has 11 recalls on file, including Brake control module, Engine and engine cooling, and Fuel pump.

2012 Jeep Grand Cherokee
Photo by Navigator84, resized from the original. Wikimedia Commons CC BY-SA 3.0
Complaints

853

Per year

56

Recalls

11

Years on the road

9

What owners report

The complaints owners file most often name Electrical system (339 of 853), then Engine (123) and Powertrain (75). Those filings include 42 that report a crash, 10 that report a fire, and 31 that report an injury.

Next to 2017 and 2019

The 2017 Grand Cherokee has 364 complaints, 40 per year, and the 2019 has 367 complaints, 26 per year. The 2018 has more complaints per year than the 2017. The 2018 has more complaints per year than the 2019.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2018 Jeep Grand Cherokee. How we count. Data as of .

Recalls (11)

Recall Brake control module 2024-11-07 · NHTSA campaign 24V838000
Summary Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
Remedy Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
Recall Engine and engine cooling 2023-06-08 · NHTSA campaign 23V411000
Summary Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Remedy Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Recall Brake control module 2022-06-09 · NHTSA campaign 22V426000
Summary Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
Remedy This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
Recall diesel fuel system, delivery, fuel pump 2022-06-09 · NHTSA campaign 22V406000
Summary Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Remedy Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Recall engine and cooling, exhaust system, emission control, EGR valve 2020-11-12 · NHTSA campaign 20V699000
Summary Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Remedy FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Recall equipment, accessory, floor mat 2018-10-29 · NHTSA campaign 18E097000
Summary Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.
Remedy Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB5.
Recall equipment, accessory, floor mat 2018-10-29 · NHTSA campaign 18V759000
Summary Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.
Remedy Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.
Recall electrical system, wiring, front underhood wiring 2018-08-09 · NHTSA campaign 18V524000
Summary Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Remedy Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Recall electrical system, wiring 2018-05-17 · NHTSA campaign 18V332000
Summary Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Remedy Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Recall powertrain, automatic transmission 2018-05-01 · NHTSA campaign 18V280000
Summary Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Remedy Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Recall gasoline fuel system, delivery, hoses and fittings 2018-01-11 · NHTSA campaign 18V048000
Summary Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.
Remedy Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge. The recall began February 23, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U02.

Complaints by component (853 total)

Electrical system
339
Engine
123
Powertrain
75
Fuel and propulsion system
44
Seats
43
Speed control
38
Hydraulic brakes
32
Service brakes
29
Air bags
24
Exterior lighting
22
Engine and engine cooling
17
Forward collision avoidance
17
Diesel fuel system
16
Structure
16
Suspension
16
Back-over prevention
14
Steering
14
Visibility and wipers
11
Seat belts
9
Wheels
9
Equipment
7
Lane departure
7
Electronic stability control (ESC)
6
Visibility
5
Fuel system, gasoline
3
Traction control
3
Air brakes
2
Interior lighting
2
Carry handle, shell, and base
1
Chest clip, buckle, and harness
1
Tires
1
Show 23 more Show less
Crash-flagged

42

Fire-flagged

10

Injury reports

31

Death reports

0

Complaints filed per year

12017602018652019422020110202116120221672023952024982025542026
Excerpts from recent NHTSA complaint filings
  • "system works intermittently--sometimes won't engage--other times suddenly cuts off when engaged"
    Speed control · filed 2026-09-02
  • "In approximately early to mid-August 2026, I was driving my 2018 Jeep Grand Cherokee at approximately 40 mph when the passenger-side Active Head Restraint (AHR) suddenly deployed without any collision, rear impact, or…"
    Seats · filed 2026-09-01
  • "Subject: 2018 Jeep Grand Cherokee – Sudden Loss of Power, PCM Failure, Electrical Failures, and Concern Regarding Recall-Related Symptoms I am filing this complaint because my 2018 Jeep Grand Cherokee experienced a…"
    Powertrain, Electrical system, Engine · filed 2026-08-31
  • "I am reporting repeated drivetrain and transmission failures involving my 2018 Jeep Grand Cherokee SRT. The problems began with failure of the driveshaft carrier bearing, which was replaced with a brand-new component by…"
    Powertrain, Speed control · filed 2026-08-30
  • "I own a 2018 Jeep Grand Cherokee Limited. The driver's-side Active Head Restraint (AHR) suddenly deployed/opened without the vehicle being involved in a collision or rear impact. The head restraint separated/opened with…"
    Air bags · filed 2026-08-28

NHTSA crash ratings

Version Overall Front Side Rollover
2018 Jeep Grand Cherokee SRT SUV 4WD Not rated Not rated Not rated Not rated
2018 Jeep Grand Cherokee SUV 2WD 4 stars 4 stars 5 stars 3 stars
2018 Jeep Grand Cherokee SUV 4WD 4 stars 4 stars 5 stars 4 stars
2018 Jeep Grand Cherokee Trackhawk SUV 4WD Not rated Not rated Not rated Not rated

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Grand Cherokee two-wheel drive 3L, 6-cyl Automatic 8-speed Rear-wheel drive 22 30 25 MPG $3750
Grand Cherokee two-wheel drive 3.6L, 6-cyl Automatic 8-speed Rear-wheel drive 19 26 21 MPG $3100
Grand Cherokee four-wheel drive 5.7L, 8-cyl Automatic 8-speed All-wheel drive 14 22 17 MPG $4350
Grand Cherokee four-wheel drive 3.6L, 6-cyl Automatic 8-speed All-wheel drive 18 25 21 MPG $3100
Grand Cherokee four-wheel drive 3L, 6-cyl Automatic 8-speed All-wheel drive 21 28 24 MPG $3950
Grand Cherokee SRT four-wheel drive 6.4L, 8-cyl Automatic 8-speed All-wheel drive 13 19 15 MPG $5300
Grand Cherokee TrackHawk four-wheel drive 6.2L, 8-cyl Automatic 8-speed All-wheel drive 11 17 13 MPG $6150

Specs and fitment

WK2 generation, 2012–2021
Body styles SUV
Oil 5W-20 (3.6L); 5W-30 (5.7L HEMI) , 6 qt capacity
Tire size 265/60R18 to 265/50R20 (trim dependent)
Towing capacity 7,200 lbs

Known issues for this generation

Recall 20V-475 covers certain 2014-2016 Grand Cherokees with the 3.0L EcoDiesel (shared with Ram 1500): the crankshaft-position sensor tone wheel may delaminate so the engine cannot sync injector and cam timing and may stall; dealers update PCM software to fall back on the cam signal (FCA W58). Diesel-only—gasoline WK2 trucks are outside that campaign. Confirm open Takata and other VIN-specific campaigns on NHTSA before purchase; WK2 also appears on multiple FCA air-bag and fuel campaigns by year.

Compare

Previous year 2017 Jeep Grand Cherokee Next year 2019 Jeep Grand Cherokee See every Jeep Grand Cherokee model year →

Frequently asked questions

Is the 2018 Jeep Grand Cherokee reliable?

Owners have filed 853 complaints with NHTSA about the 2018 Jeep Grand Cherokee over 9 years — 56 per year. That is fewer complaints per year than most Grand Cherokee years here — under the median of the other years, which is 80. NHTSA has 11 recalls on file, including Brake control module, Engine and engine cooling, and Fuel pump.

What are common problems with a 2018 Jeep Grand Cherokee?

The complaints owners file most often name Electrical system (339 of 853), then Engine (123) and Powertrain (75). Those filings include 42 that report a crash, 10 that report a fire, and 31 that report an injury.

Is the 2018 Jeep Grand Cherokee more reliable than the years next to it?

The 2017 Grand Cherokee has 364 complaints, 40 per year, and the 2019 has 367 complaints, 26 per year. The 2018 has more complaints per year than the 2017. The 2018 has more complaints per year than the 2019.

Has the 2018 Jeep Grand Cherokee been recalled?

The 2018 Jeep Grand Cherokee has 11 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2018 Jeep Grand Cherokee?

Owners have filed 853 complaints about the 2018 Jeep Grand Cherokee with NHTSA.

What mpg does a 2018 Jeep Grand Cherokee get?

EPA-rated combined fuel economy for the 2018 Jeep Grand Cherokee is 19.4 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does a Grand Cherokee take?

5W-20 (3.6L); 5W-30 (5.7L HEMI)

What does NHTSA recall 20V-475 cover on the Jeep Grand Cherokee?

Recall 20V-475 covers certain 2014-2016 Grand Cherokees with the 3.0L EcoDiesel (shared with Ram 1500): the crankshaft-position sensor tone wheel may delaminate so the engine cannot sync injector and cam timing and may stall; dealers update PCM software to fall back on the…

What generation is the 2013 Jeep Grand Cherokee?

WK2 generation (2012-2021).