Reliable Auto DB

2014 Jeep Grand Cherokee reliability

Is it reliable?

The 2014 Jeep Grand Cherokee has 2,375 complaints with NHTSA after 13 years, or 276 per year. That is the most complaints per year among the 13 Grand Cherokee years on this site. NHTSA has 19 recalls on file, including Engine and engine cooling, Fuel pump, and EGR valve.

2012 Jeep Grand Cherokee
Photo by Navigator84, resized from the original. Wikimedia Commons CC BY-SA 3.0
Complaints

2,375

Per year

276

Recalls

19

Years on the road

13

What owners report

The complaints owners file most often name Electrical system (483 of 2,375), then Powertrain (474) and Engine (408). Those filings include 150 that report a crash, 40 that report a fire, and 116 that report an injury.

Next to 2013 and 2015

The 2013 Grand Cherokee has 802 complaints, 94 per year, and the 2015 has 1,359 complaints, 130 per year. The 2014 has more complaints per year than the 2013. The 2014 has more complaints per year than the 2015.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2014 Jeep Grand Cherokee. How we count. Data as of .

Recalls (19)

Recall Engine and engine cooling 2023-06-08 · NHTSA campaign 23V411000
Summary Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Remedy Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Recall diesel fuel system, delivery, fuel pump 2022-06-09 · NHTSA campaign 22V406000
Summary Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Remedy Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Recall engine and cooling, exhaust system, emission control, EGR valve 2020-11-12 · NHTSA campaign 20V699000
Summary Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Remedy FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Recall engine and cooling, engine, diesel 2020-08-13 · NHTSA campaign 20V475000
Summary Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Remedy FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Recall electrical system, wiring 2018-05-17 · NHTSA campaign 18V332000
Summary Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Remedy Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Recall electrical system, alternator 2017-11-21 · NHTSA campaign 17V741000
Summary Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Remedy Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Recall engine and cooling, engine, gasoline, turbocharger 2017-10-19 · NHTSA campaign 17E061000
Summary Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
Remedy ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Recall Service brakes 2017-09-18 · NHTSA campaign 17V572000
Summary Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Remedy Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Recall electrical system, alternator 2017-07-10 · NHTSA campaign 17V435000
Summary Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Remedy Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Recall powertrain, automatic transmission, transmission control module 2016-04-25 · NHTSA campaign 16V240000
Summary Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Remedy Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Recall equipment, electrical, radio 2015-07-23 · NHTSA campaign 15V461000
Summary Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Remedy Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Recall Seat belts 2014-10-14 · NHTSA campaign 14V643000
Summary Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light “MIL” should illuminate to initially warn drivers of a failure.
Remedy Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Recall electrical system, alternator 2014-10-08 · NHTSA campaign 14V634000
Summary Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Remedy Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Recall Electronic stability control (ESC) 2014-10-08 · NHTSA campaign 14V636000
Summary Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
Remedy Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Recall electrical system, wiring 2014-07-02 · NHTSA campaign 14V391000
Summary Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Remedy Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Recall speed control, accelerator pedal 2014-06-04 · NHTSA campaign 14V293000
Summary Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
Remedy Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Recall Service brakes 2014-04-01 · NHTSA campaign 14V154000
Summary Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Remedy Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Recall Brake control module 2013-10-17 · NHTSA campaign 13V483000
Summary Chrysler Group, LLC (Chrysler) is recalling certain model year 2014 Jeep Grand Cherokee vehicles manufactured January 8, 2013, through August 20, 2013. Due to a disruption of computer communications and loose alternator ground wires, the affected vehicles may experience random illumination of multiple instrument cluster warning lights, loss of cluster illumination and loss of anti-lock brake system (ABS) and electronic stability control (ESC) function. Because of these conditions, the vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 101, "Controls and Displays," and No. 126, "Electronic Stability Control Systems."
Remedy Chrysler will notify owners, and dealers will update the ABS and instrument cluster module software and tighten the alternator ground wire, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N58.
Recall Exterior lighting 2013-07-02 · NHTSA campaign 13V289000
Summary Chrysler is recalling certain model year 2014, non-SRT trimmed, Grand Cherokee vehicles manufactured January 14, 2013, through March 20, 2013 equipped with premium headlamps. In the affected vehicles, when switching between daytime running lights and parking lights, electrical spikes may cause the parking lamps to turn off. Without properly functioning parking lamps these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Remedy Chrysler will notify owners, and dealers will update the Central Body Controller software, free of charge. The recall BEGAN ON September 12, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N42.

Complaints by component (2375 total)

Electrical system
483
Powertrain
474
Engine
408
Seats
338
Service brakes
252
Air bags
209
Seat belts
187
Fuel and propulsion system
123
Speed control
103
Steering
81
Structure
65
Exterior lighting
54
Electronic stability control (ESC)
51
Suspension
51
Diesel fuel system
47
Engine and engine cooling
45
Visibility and wipers
35
Wheels
21
Adaptive and mobility equipment
18
Hydraulic brakes
16
Forward collision avoidance
14
Visibility
14
Equipment
10
Fuel system, gasoline
10
Back-over prevention
4
Interior lighting
3
Latches, locks, and linkages
3
Tires
2
Other or not sure
1
Traction control
1
Show 22 more Show less
Crash-flagged

150

Fire-flagged

40

Injury reports

116

Death reports

0

Complaints filed per year

6520133122014270201518220161292017176201825520193182020196202113120221412023892024722025392026
Excerpts from recent NHTSA complaint filings
  • "While maneuvering in a parking garage and switching between reverse and forward, the engine suddenly and unprompted revved excessively, sounding as though the accelerator pedal was floored. The vehicle forcefully lunged…"
    Powertrain, Electrical system, Speed control · filed 2026-09-05
  • "The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving approximately 40 MPH, the front passenger’s side active head restraint inadvertently deployed without an impact. The front seat…"
    Seats · filed 2026-08-24
  • "This complaint is being filed regarding a failed and botched remedy of two federal safety recalls: the Crankshaft Position Sensor recall and Safety Recall Z46 (High-Pressure Fuel Pump) on my Jeep Grand Cherokee…"
    Engine, Fuel and propulsion system · filed 2026-08-19
  • "engine transmission motor mount backup camera fuel pump headlights dash cluster radio mirrors inside mirrors tailgate latch seat belt climate control engine light transmission shifter"
    Exterior lighting, Seats, Engine · filed 2026-08-10
  • "I am the original owner / a loyal Jeep owner and have taken excellent care of the vehicle. Right now, the leather on my upper dashboard is completely bubbling, shrinking, and pulling away from the defroster vents. This…"
    Unknown or other · filed 2026-08-03

NHTSA crash ratings

Version Overall Front Side Rollover
2014 Jeep Grand Cherokee SUV 2WD Early Release 4 stars 4 stars 5 stars 3 stars
2014 Jeep Grand Cherokee SUV 2WD Later Release 4 stars 5 stars 5 stars 3 stars
2014 Jeep Grand Cherokee SUV 4WD Early Release 4 stars 4 stars 5 stars 4 stars
2014 Jeep Grand Cherokee SUV 4WD Later Release 5 stars 5 stars 5 stars 4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Grand Cherokee two-wheel drive 3.6L, 6-cyl Automatic 8-speed Rear-wheel drive 17 25 20 MPG $3250
Grand Cherokee two-wheel drive 5.7L, 8-cyl Automatic 8-speed Rear-wheel drive 14 22 17 MPG $4350
Grand Cherokee two-wheel drive 3L, 6-cyl Automatic 8-speed Rear-wheel drive 22 30 25 MPG $3750
Grand Cherokee four-wheel drive 5.7L, 8-cyl Automatic 8-speed Four-wheel drive 14 20 16 MPG $4600
Grand Cherokee four-wheel drive 3.6L, 6-cyl Automatic 8-speed Four-wheel drive 17 24 19 MPG $3400
Grand Cherokee four-wheel drive 3L, 6-cyl Automatic 8-speed Four-wheel drive 21 28 24 MPG $3950
Grand Cherokee SRT8 6.4L, 8-cyl Automatic 8-speed Four-wheel drive 13 19 15 MPG $5300

Specs and fitment

WK2 generation, 2012–2021
Body styles SUV
Oil 5W-20 (3.6L); 5W-30 (5.7L HEMI) , 6 qt capacity
Tire size 265/60R18 to 265/50R20 (trim dependent)
Towing capacity 7,200 lbs

Known issues for this generation

Recall 20V-475 covers certain 2014-2016 Grand Cherokees with the 3.0L EcoDiesel (shared with Ram 1500): the crankshaft-position sensor tone wheel may delaminate so the engine cannot sync injector and cam timing and may stall; dealers update PCM software to fall back on the cam signal (FCA W58). Diesel-only—gasoline WK2 trucks are outside that campaign. Confirm open Takata and other VIN-specific campaigns on NHTSA before purchase; WK2 also appears on multiple FCA air-bag and fuel campaigns by year.

Compare

Previous year 2013 Jeep Grand Cherokee Next year 2015 Jeep Grand Cherokee See every Jeep Grand Cherokee model year →

Frequently asked questions

Is the 2014 Jeep Grand Cherokee reliable?

The 2014 Jeep Grand Cherokee has 2,375 complaints with NHTSA after 13 years, or 276 per year. That is the most complaints per year among the 13 Grand Cherokee years on this site. NHTSA has 19 recalls on file, including Engine and engine cooling, Fuel pump, and EGR valve.

What are common problems with a 2014 Jeep Grand Cherokee?

The complaints owners file most often name Electrical system (483 of 2,375), then Powertrain (474) and Engine (408). Those filings include 150 that report a crash, 40 that report a fire, and 116 that report an injury.

Is the 2014 Jeep Grand Cherokee more reliable than the years next to it?

The 2013 Grand Cherokee has 802 complaints, 94 per year, and the 2015 has 1,359 complaints, 130 per year. The 2014 has more complaints per year than the 2013. The 2014 has more complaints per year than the 2015.

Has the 2014 Jeep Grand Cherokee been recalled?

The 2014 Jeep Grand Cherokee has 19 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2014 Jeep Grand Cherokee?

Owners have filed 2375 complaints about the 2014 Jeep Grand Cherokee with NHTSA.

What mpg does a 2014 Jeep Grand Cherokee get?

EPA-rated combined fuel economy for the 2014 Jeep Grand Cherokee is 19.4 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does a Grand Cherokee take?

5W-20 (3.6L); 5W-30 (5.7L HEMI)

What does NHTSA recall 20V-475 cover on the Jeep Grand Cherokee?

Recall 20V-475 covers certain 2014-2016 Grand Cherokees with the 3.0L EcoDiesel (shared with Ram 1500): the crankshaft-position sensor tone wheel may delaminate so the engine cannot sync injector and cam timing and may stall; dealers update PCM software to fall back on the…

What generation is the 2013 Jeep Grand Cherokee?

WK2 generation (2012-2021).