2014 Jeep Cherokee reliability

Is it reliable?

Owners have filed 2,646 complaints with NHTSA about the 2014 Jeep Cherokee over 13 years — 333 per year. That is the most complaints per year among the 10 Cherokee years on this site. NHTSA has 13 recalls on file, including Trunk, Differential, and Automatic transmission.

Complaints

2,646

Per year

333

Recalls

Years on the road

What owners report

The complaints owners file most often name Powertrain (1,469 of 2,646), then Engine (515) and Electrical system (448). Those filings include 56 that report a crash, 16 that report a fire, and 28 that report an injury.

Next to 2015

The 2015 Cherokee has 1,787 complaints, 242 per year. The 2014 has more complaints per year than the 2015.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2014 Jeep Cherokee. How we count. Data as of 2026-10-16.

Recalls (13)

Recall electrical system, wiring, trunk 2023-05-11 · NHTSA campaign 23V338000

Summary Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

Remedy Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.

Recall powertrain, driveline, differential 2020-06-11 · NHTSA campaign 20V343000

Summary Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

Remedy FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

Recall powertrain, automatic transmission 2019-06-13 · NHTSA campaign 19V447000

Summary Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

Remedy Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.

Recall electrical system, wiring 2018-05-17 · NHTSA campaign 18V332000

Summary Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Remedy Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Recall Equipment 2017-12-21 · NHTSA campaign 17V824000

Summary Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Remedy Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Recall Seats 2016-08-10 · NHTSA campaign 16V590000

Summary Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.

Remedy Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.

Recall powertrain, automatic transmission 2016-07-12 · NHTSA campaign 16V529000

Summary Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.

Remedy Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.

Recall visibility, windshield wiper 2015-08-12 · NHTSA campaign 15V509000

Summary Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).

Remedy Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.

Recall equipment, electrical, radio 2015-07-23 · NHTSA campaign 15V461000

Summary Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Remedy Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

Recall structure, body, liftgate 2015-06-22 · NHTSA campaign 15V393000

Summary Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.

Remedy Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.

Recall air bags, side and window 2015-01-28 · NHTSA campaign 15V041000

Summary Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.

Remedy Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.

Recall Rear shock absorber 2014-07-02 · NHTSA campaign 14V392000

Summary Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.

Remedy Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.

Recall speed control, accelerator pedal 2014-06-04 · NHTSA campaign 14V293000

Summary Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.

Remedy Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.

Complaints by component (2646 total)

Powertrain

1469

Engine

515

Electrical system

448

Fuel and propulsion system

186

Speed control

185

Service brakes

183

Steering

119

Structure

110

Electronic stability control (ESC)

Suspension

Visibility and wipers

Air bags

Exterior lighting

Forward collision avoidance

Parking brake

Wheels

Visibility

Fuel system, gasoline

Adaptive and mobility equipment

Engine and engine cooling

Equipment

Seat belts

Seats

Latches, locks, and linkages

Air brakes

Back-over prevention

Diesel fuel system

Child seat

Hydraulic brakes

Interior lighting

Other or unknown

Show 23 more Show less

Crash-flagged

Fire-flagged

Injury reports

Death reports

Complaints filed per year

Excerpts from recent NHTSA complaint filings

"The contact owns a 2014 Jeep Cherokee. The contact stated that while accelerating from a stop, the transmission unexpectedly shifted into neutral(N), and the vehicle lost automotive power. The check engine warning light…"
Powertrain · filed 2026-09-17
"This issue has occurred on several occasions. I successfully reverse but when I switch back to "drive" the vehicle enters a neutral state. When driving on the highway, the vehicle has slowed itself to 40mph and…"
Powertrain, Engine · filed 2026-09-09
"The PTU has failed and now my warranty claim is being denied. I drive a 2014 Jeep Cherokee and this is a COMMON issue with this car. It unfortunately has not fallen under a recall that I can see anywhere even though so…"
Powertrain · filed 2026-09-08
"I purchesed the vehicle in April of 2024, test drove it and it drove fine, the dealership said they had to service a recall of the transfer case before I could take the car home. Once I picked the car up and drove it…"
Powertrain · filed 2026-09-04
"My vehicle is experiencing a critical structural failure directly related to Safety Recall W47. Due to severe, unmitigated drivetrain vibrations caused by internal Power Transfer Unit (PTU) input spline wear, the…"
Powertrain · filed 2026-08-30

NHTSA crash ratings

Version	Overall	Front	Side	Rollover
2014 Jeep Cherokee SUV 2WD	4 stars	4 stars	5 stars	4 stars
2014 Jeep Cherokee SUV 4WD	4 stars	4 stars	5 stars	4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim	Engine	Transmission	Drive	City	Hwy	Combined	Annual fuel cost
Cherokee four-wheel drive	2.4L, 4-cyl	Automatic 9-speed	All-wheel drive	21	28	23 MPG	$2800
Cherokee four-wheel drive	3.2L, 6-cyl	Automatic 9-speed	All-wheel drive	19	26	22 MPG	$2950
Cherokee four-wheel drive Active Drive II	3.2L, 6-cyl	Automatic 9-speed	Four-wheel drive	19	26	21 MPG	$3100
Cherokee four-wheel drive Active Drive II	2.4L, 4-cyl	Automatic 9-speed	Four-wheel drive	21	27	23 MPG	$2800
Cherokee front-wheel drive	3.2L, 6-cyl	Automatic 9-speed	Front-wheel drive	19	28	22 MPG	$2950
Cherokee front-wheel drive	2.4L, 4-cyl	Automatic 9-speed	Front-wheel drive	21	30	25 MPG	$2600
Cherokee Trailhawk four-wheel drive	2.4L, 4-cyl	Automatic 9-speed	Four-wheel drive	19	25	22 MPG	$2950
Cherokee Trailhawk four-wheel drive	3.2L, 6-cyl	Automatic 9-speed	Four-wheel drive	18	25	20 MPG	$3250

Specs and fitment

KL generation, 2014–2023

Body styles SUV

Oil 0W-20 (2.4L Tigershark); 5W-20 (3.2L V6) , 5 qt capacity

Tire size 225/60R17 to 245/45R20 (trim dependent)

Towing capacity 4,500 lbs

Known issues for this generation

Early KL years (especially 2014) draw heavy NHTSA powertrain filings. Recall 19V-447 covers certain 2014 Cherokees with the 3.2L V6: if a clutch sticks, transmission software may shift to neutral and cut drive; dealers update transmission software (FCA V69). Recall 16V-529 covers certain 2014-2015 Cherokees with the 9-speed: insufficient crimps in the transaxle range-sensor harness can default the gearbox to neutral; dealers reprogram and replace the harness as needed (FCA S55). Recall 20V-343 covers certain 2014-2017 Cherokees with a two-speed PTU: spline wear between the PTU and transmission can lose drive or Park; dealers apply software that keeps rear drive and sets the electronic park brake (FCA W47). Recall 26V-290 covers certain 2019-2023 Cherokees for PTU failure with possible loss of drive or rollaway; dealers update drivetrain/PTU/park-brake software and replace the PTU as needed.

Compare

Next year 2015 Jeep Cherokee See every Jeep Cherokee model year →

Frequently asked questions

Is the 2014 Jeep Cherokee reliable?

What are common problems with a 2014 Jeep Cherokee?

Is the 2014 Jeep Cherokee more reliable than the years next to it?

The 2015 Cherokee has 1,787 complaints, 242 per year. The 2014 has more complaints per year than the 2015.

Has the 2014 Jeep Cherokee been recalled?

The 2014 Jeep Cherokee has 13 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2014 Jeep Cherokee?

Owners have filed 2646 complaints about the 2014 Jeep Cherokee with NHTSA.

What mpg does a 2014 Jeep Cherokee get?

EPA-rated combined fuel economy for the 2014 Jeep Cherokee is 22.3 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does a Cherokee take?

0W-20 (2.4L Tigershark); 5W-20 (3.2L V6)

What does NHTSA recall 19V-447 cover on the Jeep Cherokee?

Recall 19V-447 covers certain 2014 Cherokees with the 3.2L V6: if a clutch sticks, transmission software may shift to neutral and cut drive; dealers update transmission software (FCA V69).

What generation is the 2015 Jeep Cherokee?

KL generation (2014-2023).