Reliable Auto DB

2025 Jeep Grand Cherokee L reliability

Is it reliable?

NHTSA's file on the 2025 Jeep Grand Cherokee L holds 34 complaints after 2 years, a rate of 17 per year. It is too early to rank against other Grand Cherokee L years: a year is compared here only after 3 years on the road. NHTSA has 2 recalls on file, including Tire pressure monitoring and Air bag control module, software.

2021 Jeep Grand Cherokee L
Photo by Kevauto, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

34

Per year

17

Recalls

2

Years on the road

2

What owners report

The complaints owners file most often name Electrical system (12 of 34), then Powertrain (8) and Forward collision avoidance (7). Those filings include 5 that report a crash and 1 that reports an injury.

Next to 2024 and 2026

The 2024 Grand Cherokee L has 41 complaints, 14 per year, and the 2026 has 0 complaints, 0 per year.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2025 Jeep Grand Cherokee L. How we count. Data as of .

Recalls (2)

Recall tires, tire pressure monitoring 2026-09-01 · NHTSA campaign 26V559000
Summary Chrysler (FCA US LLC) is recalling certain 2024-2025 Jeep Wagoneer, 2024-2026 Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Cherokee 4XE, Jeep Grand Wagoneer, 2025 Jeep Wagoneer L, 2025-2026 Jeep Grand Wagoneer L, and 2026 Jeep Cherokee vehicles. Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure monitoring system (TPMS) warning light as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring System."
Remedy Dealers will update the radio frequency hub software, free of charge. Owner notification letters were mailed beginning September 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 54D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026.
Recall air bags, air bag control module, software 2026-05-21 · NHTSA campaign 26V328000
Summary Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Remedy Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

Complaints by component (34 total)

Electrical system
12
Powertrain
8
Forward collision avoidance
7
Engine
6
Service brakes
4
Steering
3
Fuel and propulsion system
2
Speed control
2
Visibility and wipers
2
Air bags
1
Hydraulic brakes
1
Lane departure
1
Structure
1
Suspension
1
Visibility
1
Show 7 more Show less
Crash-flagged

5

Fire-flagged

0

Injury reports

1

Death reports

0

Complaints filed per year

162025182026
Excerpts from recent NHTSA complaint filings
  • "While driving my 2025 Jeep Grand Cherokee Limited, the panoramic sunroof glass suddenly and unexpectedly shattered/burst while the vehicle was in motion. There was absolutely no rock, road debris, object, collision, or…"
    Visibility · filed 2026-09-21
  • "The occurrence happened 4 times. While driving when the accelerator is pushed, and not in an extreme way, the engine will rev to the maximum level, the transmission stopped working the car comes to a slow stop and the…"
    Powertrain, Speed control, Engine · filed 2026-09-21
  • "The contact owns a 2025 Jeep Grand Cherokee L. The contact stated that while driving 60 MPH, the vehicle suddenly shut off. The contact was able to immediately restart the vehicle and continued driving. There were no…"
    Engine · filed 2026-08-24
  • "I am reporting recurring safety-related shifting and vehicle gear/park-state concerns involving my 2025 Jeep Grand Cherokee L Summit Reserve. On multiple occasions, the vehicle has failed to transition properly from…"
    Powertrain, Electrical system, Unknown or other · filed 2026-08-19
  • "The car started having engine issues. Car wouldn’t start. Had it towed to the dealership which replaced the engine after the dealership had it for a month. Then one week after the the engine was replaced the vehicle was…"
    Powertrain, Engine · filed 2026-08-10

NHTSA crash ratings

Version Overall Front Side Rollover
2025 Jeep Grand Cherokee L SUV 4WD 5 stars 5 stars 5 stars 4 stars
2025 Jeep Grand Cherokee L SUV RWD 5 stars 5 stars 5 stars 4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Specs and fitment

WL three-row, 2021–present
Body styles SUV
Oil 0W-20 (3.6L Pentastar and 5.7L HEMI where equipped) , 5 qt capacity
Tire size 265/60R18 to 265/50R20 (trim dependent)
Towing capacity 7,200 lbs

Known issues for this generation

NHTSA campaign 24V897000. Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection." An air bag that does not deploy during a crash increases the risk of injury. Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

Compare

Previous year 2024 Jeep Grand Cherokee L See every Jeep Grand Cherokee L model year →

Frequently asked questions

Is the 2025 Jeep Grand Cherokee L reliable?

NHTSA's file on the 2025 Jeep Grand Cherokee L holds 34 complaints after 2 years, a rate of 17 per year. It is too early to rank against other Grand Cherokee L years: a year is compared here only after 3 years on the road. NHTSA has 2 recalls on file, including Tire pressure monitoring and Air bag control module, software.

What are common problems with a 2025 Jeep Grand Cherokee L?

The complaints owners file most often name Electrical system (12 of 34), then Powertrain (8) and Forward collision avoidance (7). Those filings include 5 that report a crash and 1 that reports an injury.

Is the 2025 Jeep Grand Cherokee L more reliable than the years next to it?

The 2024 Grand Cherokee L has 41 complaints, 14 per year, and the 2026 has 0 complaints, 0 per year.

Has the 2025 Jeep Grand Cherokee L been recalled?

The 2025 Jeep Grand Cherokee L has 2 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2025 Jeep Grand Cherokee L?

Owners have filed 34 complaints about the 2025 Jeep Grand Cherokee L with NHTSA.

What oil does a Jeep Grand Cherokee L take?

0W-20 for the 3.6L Pentastar and 5.7L HEMI where equipped; the 3.6L takes about 5 quarts with filter. Confirm capacity for the 5.7L in the owner’s manual.

What does NHTSA campaign 24V897000 cover?

Certain 2022-2024 Grand Cherokee and 2021-2024 Grand Cherokee L vehicles: an improperly secured front seat side-air-bag connector may prevent deployment. Dealers secured the connector; FCA reports affected vehicles have been remedied.

What tire sizes does the Grand Cherokee L use?

About 265/60R18 to 265/50R20 depending on trim; confirm the door placard.