2024 Jeep Grand Cherokee L reliability
Owners have filed 41 complaints with NHTSA about the 2024 Jeep Grand Cherokee L over 3 years — 14 per year. That is more complaints per year than most Grand Cherokee L years here — over the median of the other years, which is 1. NHTSA has 8 recalls on file, including Tire pressure monitoring, Gear position indicator, and Air bag control module, software.
41
14
8
3
The complaints owners file most often name Electrical system (18 of 41), then Forward collision avoidance (9) and Engine (8). The most filings arrived in 2025 (20 of 41). Those filings include 4 that report a crash and 3 that report an injury.
The 2023 Grand Cherokee L has 91 complaints, 14 per year, and the 2025 has 34 complaints, 17 per year. The 2024 has about the same number of complaints per year as the 2023.
The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2024 Jeep Grand Cherokee L. How we count. Data as of .
Recalls (8)
Complaints by component (41 total)
Show 7 more Show less
4
0
3
0
Complaints filed per year
Excerpts from recent NHTSA complaint filings
-
"Infotainment system with back up camera and comfort systems, hands free etc has a crack in the screen that occurred overnight with no severe changes in weather and no physical damage occurring to prompt large crack…"
-
"Upon starting my vehicle, my dashboard began flashing errors. All the indicator lights were lighted up (power steering, engine, collision detection, traction). The mileage began blinking on and off. Both of the light…"
-
"While driving 45mph along a straight, open highway my vehicle suddenly shifted itself to park and stopped itself abruptly. I was then unable to shift the car out of park or move the brake or gas pedal or turn off the…"
-
"Vehicle accelerated without action . To dangerous speeding causing flipping of vehicle and harm to driver"
-
"Right rear control arm snapped/severed!"
NHTSA crash ratings
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2024 Jeep Grand Cherokee L SUV 4WD | 5 stars | 5 stars | 5 stars | 4 stars |
| 2024 Jeep Grand Cherokee L SUV RWD | 5 stars | 5 stars | 5 stars | 4 stars |
Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.
Specs and fitment
Known issues for this generation
NHTSA campaign 24V897000. Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection." An air bag that does not deploy during a crash increases the risk of injury. Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Compare
Frequently asked questions
Is the 2024 Jeep Grand Cherokee L reliable?
Owners have filed 41 complaints with NHTSA about the 2024 Jeep Grand Cherokee L over 3 years — 14 per year. That is more complaints per year than most Grand Cherokee L years here — over the median of the other years, which is 1. NHTSA has 8 recalls on file, including Tire pressure monitoring, Gear position indicator, and Air bag control module, software.
What are common problems with a 2024 Jeep Grand Cherokee L?
The complaints owners file most often name Electrical system (18 of 41), then Forward collision avoidance (9) and Engine (8). The most filings arrived in 2025 (20 of 41). Those filings include 4 that report a crash and 3 that report an injury.
Is the 2024 Jeep Grand Cherokee L more reliable than the years next to it?
The 2023 Grand Cherokee L has 91 complaints, 14 per year, and the 2025 has 34 complaints, 17 per year. The 2024 has about the same number of complaints per year as the 2023.
Has the 2024 Jeep Grand Cherokee L been recalled?
The 2024 Jeep Grand Cherokee L has 8 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.
How many complaints have owners filed about the 2024 Jeep Grand Cherokee L?
Owners have filed 41 complaints about the 2024 Jeep Grand Cherokee L with NHTSA.
What oil does a Jeep Grand Cherokee L take?
0W-20 for the 3.6L Pentastar and 5.7L HEMI where equipped; the 3.6L takes about 5 quarts with filter. Confirm capacity for the 5.7L in the owner’s manual.
What does NHTSA campaign 24V897000 cover?
Certain 2022-2024 Grand Cherokee and 2021-2024 Grand Cherokee L vehicles: an improperly secured front seat side-air-bag connector may prevent deployment. Dealers secured the connector; FCA reports affected vehicles have been remedied.
What tire sizes does the Grand Cherokee L use?
About 265/60R18 to 265/50R20 depending on trim; confirm the door placard.