Reliable Auto DB

2021 Jeep Grand Cherokee L reliability

Is it reliable?

Owners have filed 79 complaints with NHTSA about the 2021 Jeep Grand Cherokee L over 6 years — 0 per year. That is the fewest complaints per year among the 4 Grand Cherokee L years on this site. NHTSA has 4 recalls on file, including Coil springs, Touchscreen, and Side and window.

2021 Jeep Grand Cherokee L
Photo by Kevauto, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

79

Per year

0

Recalls

4

Years on the road

6

What owners report

The complaints owners file most often name Electrical system (27 of 79), then Forward collision avoidance (18) and Steering (16). The most filings arrived in 2025 (46 of 79). Those filings include 3 that report a crash, 1 that reports a fire, and 2 that report an injury.

Next to 2022

The 2022 Grand Cherokee L has 72 complaints, 1 per year. The 2021 has fewer complaints per year than the 2022.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2021 Jeep Grand Cherokee L. How we count. Data as of .

Recalls (4)

Recall suspension, rear, springs, coil springs 2026-09-01 · NHTSA campaign 26V562000
Summary Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Remedy Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
Recall suspension, rear, springs, coil springs 2026-01-29 · NHTSA campaign 26V051000
Summary Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Remedy Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
Recall equipment, electrical, infotainment, touchscreen 2025-02-13 · NHTSA campaign 25V083000
Summary Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Remedy Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.
Recall air bags, side and window 2024-11-27 · NHTSA campaign 24V897000
Summary Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Remedy Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

Complaints by component (79 total)

Electrical system
27
Forward collision avoidance
18
Steering
16
Powertrain
12
Engine
8
Suspension
7
Seats
6
Service brakes
4
Air bags
3
Exterior lighting
3
Lane departure
3
Speed control
3
Fuel and propulsion system
2
Seat belts
2
Back-over prevention
1
Visibility and wipers
1
Wheels
1
Show 9 more Show less
Crash-flagged

3

Fire-flagged

1

Injury reports

2

Death reports

0

Complaints filed per year

32024462025302026
Excerpts from recent NHTSA complaint filings
  • "The contact owns a 2021 Jeep Grand Cherokee L. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was not yet available. The local dealer was…"
    Suspension · filed 2026-09-21
  • "My 2021 Jeep Grand Cherokee L experienced a complete failure of the passenger-side headlamp assembly at approximately 70k miles. The entire passenger-side headlamp became inoperative,not just one individual light. I…"
    Electrical system, Exterior lighting · filed 2026-09-16
  • "The steering started to feel intermittently difficult and then would release. It has been looked at by 2 mechanics and they report that it appears to be a structural failure of the front strut. The strut tower has…"
    Steering, Suspension · filed 2026-08-26
  • "The hood will pop open while driving. There is a safety catch so it won't open all the way but it urges you to get off the road. This has happened 3 times to me already. The last time was 8/4/26."
    Unknown or other · filed 2026-08-20
  • "The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while driving 30 MPH, all the air bags inside the vehicle except the steering wheel air bag, inadvertently deployed, without the vehicle being…"
    Air bags · filed 2026-08-14

NHTSA crash ratings

Version Overall Front Side Rollover
2021 Jeep Grand Cherokee L SUV 4WD Not rated Not rated Not rated Not rated
2021 Jeep Grand Cherokee L SUV RWD Not rated Not rated Not rated Not rated

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Specs and fitment

WL three-row, 2021–present
Body styles SUV
Oil 0W-20 (3.6L Pentastar and 5.7L HEMI where equipped) , 5 qt capacity
Tire size 265/60R18 to 265/50R20 (trim dependent)
Towing capacity 7,200 lbs

Known issues for this generation

NHTSA campaign 24V897000. Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection." An air bag that does not deploy during a crash increases the risk of injury. Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

Compare

Next year 2022 Jeep Grand Cherokee L See every Jeep Grand Cherokee L model year →

Frequently asked questions

Is the 2021 Jeep Grand Cherokee L reliable?

Owners have filed 79 complaints with NHTSA about the 2021 Jeep Grand Cherokee L over 6 years — 0 per year. That is the fewest complaints per year among the 4 Grand Cherokee L years on this site. NHTSA has 4 recalls on file, including Coil springs, Touchscreen, and Side and window.

What are common problems with a 2021 Jeep Grand Cherokee L?

The complaints owners file most often name Electrical system (27 of 79), then Forward collision avoidance (18) and Steering (16). The most filings arrived in 2025 (46 of 79). Those filings include 3 that report a crash, 1 that reports a fire, and 2 that report an injury.

Is the 2021 Jeep Grand Cherokee L more reliable than the years next to it?

The 2022 Grand Cherokee L has 72 complaints, 1 per year. The 2021 has fewer complaints per year than the 2022.

Has the 2021 Jeep Grand Cherokee L been recalled?

The 2021 Jeep Grand Cherokee L has 4 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2021 Jeep Grand Cherokee L?

Owners have filed 79 complaints about the 2021 Jeep Grand Cherokee L with NHTSA.

What oil does a Jeep Grand Cherokee L take?

0W-20 for the 3.6L Pentastar and 5.7L HEMI where equipped; the 3.6L takes about 5 quarts with filter. Confirm capacity for the 5.7L in the owner’s manual.

What does NHTSA campaign 24V897000 cover?

Certain 2022-2024 Grand Cherokee and 2021-2024 Grand Cherokee L vehicles: an improperly secured front seat side-air-bag connector may prevent deployment. Dealers secured the connector; FCA reports affected vehicles have been remedied.

What tire sizes does the Grand Cherokee L use?

About 265/60R18 to 265/50R20 depending on trim; confirm the door placard.