Reliable Auto DB

2015 Jeep Cherokee reliability

Is it reliable?

NHTSA's file on the 2015 Jeep Cherokee holds 1,787 complaints after 12 years, a rate of 242 per year. That is more complaints per year than most Cherokee years here — over the median of the other years, which is 102. NHTSA has 11 recalls on file, including Trunk, Differential, and Wiring.

2014 Jeep Cherokee
Photo by Kevauto, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

1,787

Per year

242

Recalls

11

Years on the road

12

What owners report

The complaints owners file most often name Powertrain (1,002 of 1,787), then Engine (364) and Electrical system (327). Those filings include 45 that report a crash, 28 that report a fire, and 24 that report an injury.

Next to 2014 and 2016

The 2014 Cherokee has 2,646 complaints, 333 per year, and the 2016 has 1,406 complaints, 102 per year. The 2015 has fewer complaints per year than the 2014. The 2015 has more complaints per year than the 2016.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2015 Jeep Cherokee. How we count. Data as of .

Recalls (11)

Recall electrical system, wiring, trunk 2023-05-11 · NHTSA campaign 23V338000
Summary Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Remedy Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Recall powertrain, driveline, differential 2020-06-11 · NHTSA campaign 20V343000
Summary Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Remedy FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Recall electrical system, wiring 2018-05-17 · NHTSA campaign 18V332000
Summary Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Remedy Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Recall Equipment 2017-12-21 · NHTSA campaign 17V824000
Summary Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Remedy Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Recall Seats 2016-08-10 · NHTSA campaign 16V590000
Summary Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Remedy Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Recall powertrain, automatic transmission 2016-07-12 · NHTSA campaign 16V529000
Summary Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Remedy Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Recall electrical system, wiring, trunk 2015-12-09 · NHTSA campaign 15V826000
Summary Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
Remedy Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Recall engine and cooling, exhaust system 2015-10-19 · NHTSA campaign 15V676000
Summary Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.
Remedy Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R57.
Recall equipment, electrical, radio 2015-07-23 · NHTSA campaign 15V461000
Summary Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Remedy Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Recall structure, body, liftgate 2015-06-22 · NHTSA campaign 15V393000
Summary Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
Remedy Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Recall air bags, side and window 2015-01-28 · NHTSA campaign 15V041000
Summary Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
Remedy Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.

Complaints by component (1787 total)

Powertrain
1002
Engine
364
Electrical system
327
Service brakes
128
Speed control
120
Structure
85
Steering
59
Electronic stability control (ESC)
51
Air bags
41
Suspension
38
Exterior lighting
37
Fuel and propulsion system
35
Wheels
29
Forward collision avoidance
20
Visibility and wipers
12
Engine and engine cooling
10
Parking brake
9
Seats
8
Adaptive and mobility equipment
6
Fuel system, gasoline
5
Seat belts
4
Tires
3
Visibility
3
Latches, locks, and linkages
2
Back-over prevention
1
Carry handle, shell, and base
1
Equipment
1
Fire-related
1
Insert and padding
1
Show 21 more Show less
Crash-flagged

45

Fire-flagged

28

Injury reports

24

Death reports

0

Complaints filed per year

15201431020152492016152201715820182262019164202010420217820221412023872024682025352026
Excerpts from recent NHTSA complaint filings
  • "Issues started in 2025 when the emergency brake system started engaging by itself. I was at a stop light when it happened the first time. Then it happened again in our driveway and we ended up having to unplug the…"
    Service brakes · filed 2026-09-21
  • "The contact owns a 2015 Jeep Cherokee. The contact stated that while driving 45 MPH, the transmission independently shifted to neutral(N). The power train warning light was illuminated. The dealer was contacted by phone…"
    Powertrain · filed 2026-09-14
  • "The contact owns a 2015 Jeep Cherokee. The contact stated that there was an abnormal burning odor coming from the A/C unit while in operation. The contact also stated that after starting the vehicle, the vehicle…"
    Powertrain · filed 2026-08-28
  • "I have a complaint concerning the 3.2L V6 Pentastar engine. A repair was necessary for a manufacturer KNOWN fault concerning factory installation using improperly hardened steel for the Rocker arms/lifters needle…"
    Engine · filed 2026-08-23
  • "What component or system failed or malfunctioned, and is it available for inspection upon request?The Power Transfer Unit (PTU) / all-wheel-drive transfer case assembly failed internally. Yes, the vehicle and the…"
    Unknown or other · filed 2026-08-20

NHTSA crash ratings

Version Overall Front Side Rollover
2015 Jeep Cherokee SUV 2WD 4 stars 4 stars 5 stars 4 stars
2015 Jeep Cherokee SUV 4WD 4 stars 4 stars 5 stars 4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Cherokee four-wheel drive 3.2L, 6-cyl Automatic 9-speed All-wheel drive 20 27 23 MPG $2800
Cherokee four-wheel drive 2.4L, 4-cyl Automatic 9-speed All-wheel drive 21 28 23 MPG $2800
Cherokee four-wheel drive 2.4L, 4-cyl Automatic 9-speed All-wheel drive 21 28 23 MPG $2800
Cherokee four-wheel drive Active Drive II 2.4L, 4-cyl Automatic 9-speed Four-wheel drive 21 27 23 MPG $2800
Cherokee four-wheel drive Active Drive II 3.2L, 6-cyl Automatic 9-speed Four-wheel drive 19 26 21 MPG $3100
Cherokee front-wheel drive 2.4L, 4-cyl Automatic 9-speed Front-wheel drive 21 30 25 MPG $2600
Cherokee front-wheel drive 2.4L, 4-cyl Automatic 9-speed Front-wheel drive 21 30 25 MPG $2600
Cherokee front-wheel drive 3.2L, 6-cyl Automatic 9-speed Front-wheel drive 21 29 24 MPG $2700
Cherokee Trailhawk four-wheel drive 3.2L, 6-cyl Automatic 9-speed Four-wheel drive 19 26 22 MPG $2950
Cherokee Trailhawk four-wheel drive 2.4L, 4-cyl Automatic 9-speed Four-wheel drive 19 25 22 MPG $2950

Specs and fitment

KL generation, 2014–2023
Body styles SUV
Oil 0W-20 (2.4L Tigershark); 5W-20 (3.2L V6) , 5 qt capacity
Tire size 225/60R17 to 245/45R20 (trim dependent)
Towing capacity 4,500 lbs

Known issues for this generation

Early KL years (especially 2014) draw heavy NHTSA powertrain filings. Recall 19V-447 covers certain 2014 Cherokees with the 3.2L V6: if a clutch sticks, transmission software may shift to neutral and cut drive; dealers update transmission software (FCA V69). Recall 16V-529 covers certain 2014-2015 Cherokees with the 9-speed: insufficient crimps in the transaxle range-sensor harness can default the gearbox to neutral; dealers reprogram and replace the harness as needed (FCA S55). Recall 20V-343 covers certain 2014-2017 Cherokees with a two-speed PTU: spline wear between the PTU and transmission can lose drive or Park; dealers apply software that keeps rear drive and sets the electronic park brake (FCA W47). Recall 26V-290 covers certain 2019-2023 Cherokees for PTU failure with possible loss of drive or rollaway; dealers update drivetrain/PTU/park-brake software and replace the PTU as needed.

Compare

Previous year 2014 Jeep Cherokee Next year 2016 Jeep Cherokee See every Jeep Cherokee model year →

Frequently asked questions

Is the 2015 Jeep Cherokee reliable?

NHTSA's file on the 2015 Jeep Cherokee holds 1,787 complaints after 12 years, a rate of 242 per year. That is more complaints per year than most Cherokee years here — over the median of the other years, which is 102. NHTSA has 11 recalls on file, including Trunk, Differential, and Wiring.

What are common problems with a 2015 Jeep Cherokee?

The complaints owners file most often name Powertrain (1,002 of 1,787), then Engine (364) and Electrical system (327). Those filings include 45 that report a crash, 28 that report a fire, and 24 that report an injury.

Is the 2015 Jeep Cherokee more reliable than the years next to it?

The 2014 Cherokee has 2,646 complaints, 333 per year, and the 2016 has 1,406 complaints, 102 per year. The 2015 has fewer complaints per year than the 2014. The 2015 has more complaints per year than the 2016.

Has the 2015 Jeep Cherokee been recalled?

The 2015 Jeep Cherokee has 11 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2015 Jeep Cherokee?

Owners have filed 1787 complaints about the 2015 Jeep Cherokee with NHTSA.

What mpg does a 2015 Jeep Cherokee get?

EPA-rated combined fuel economy for the 2015 Jeep Cherokee is 23.1 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does a Cherokee take?

0W-20 (2.4L Tigershark); 5W-20 (3.2L V6)

What does NHTSA recall 19V-447 cover on the Jeep Cherokee?

Recall 19V-447 covers certain 2014 Cherokees with the 3.2L V6: if a clutch sticks, transmission software may shift to neutral and cut drive; dealers update transmission software (FCA V69).

What generation is the 2015 Jeep Cherokee?

KL generation (2014-2023).