Reliable Auto DB

2023 Hyundai Ioniq 5 reliability

Is it reliable?

The 2023 Hyundai Ioniq 5 has 386 complaints with NHTSA after 4 years, or 88 per year. That is the most complaints per year among the 3 Ioniq 5 years on this site. NHTSA has 4 recalls on file, including Traction battery, 12V/24V/48V battery, and Driveshaft.

2022 Hyundai Ioniq 5
Photo by Alexander Migl, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

386

Per year

88

Recalls

4

Years on the road

4

What owners report

The complaints owners file most often name Electrical system (271 of 386), then Powertrain (72) and Fuel and propulsion system (67). Those filings include 11 that report a crash, 3 that report a fire, and 3 that report an injury.

Next to 2022 and 2024

The 2022 Ioniq 5 has 405 complaints, 77 per year, and the 2024 has 222 complaints, 74 per year. The 2023 has more complaints per year than the 2022. The 2023 has more complaints per year than the 2024.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2023 Hyundai Ioniq 5. How we count. Data as of .

Recalls (4)

Recall electrical system, propulsion system, traction battery 2026-07-02 · NHTSA campaign 26V432000
Summary Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.
Remedy Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 31, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 305. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 3, 2026.
Recall electrical system, 12V/24V/48V battery 2024-11-18 · NHTSA campaign 24V868000
Summary Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Remedy Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
Recall electrical system, 12V/24V/48V battery 2024-03-15 · NHTSA campaign 24V204000
Summary Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Remedy This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
Recall Driveshaft 2024-02-01 · NHTSA campaign 24V065000
Summary Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Remedy Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).

Complaints by component (386 total)

Electrical system
271
Powertrain
72
Fuel and propulsion system
67
Engine
37
Forward collision avoidance
26
Service brakes
23
Speed control
17
Lane departure
9
Exterior lighting
8
Tires
6
Steering
4
Structure
4
Wheels
4
Air bags
3
Back-over prevention
3
Suspension
3
Visibility and wipers
3
Equipment
1
Hybrid propulsion
1
Seats
1
Visibility
1
Show 13 more Show less
Crash-flagged

11

Fire-flagged

3

Injury reports

3

Death reports

0

Complaints filed per year

76202370202411720251232026
Excerpts from recent NHTSA complaint filings
  • "ICCU failure. Car went into limp mode then towed to dealership."
    Electrical system · filed 2026-09-04
  • "The contact owns a 2023 Hyundai Ioniq 5. The contact stated that while driving on the freeway, the vehicle shut off unexpectedly. The vehicle was coasted to the side of the road and parked. Moments later, the vehicle…"
    Electrical system · filed 2026-08-12
  • "We are reporting a suspected thermal runaway incident involving our recently purchased used 2023 Hyundai Ioniq 5 and have significant concerns regarding the vehicle's safety. **Vehicle Information** * Purchased XXX,…"
    Fuel and propulsion system · filed 2026-08-05
  • "The ICCU malfunctioned. Safety impaired because it likely impacted the ADAS, which concurrently failed. Yes, the problem has been inspected and confirmed by a dealer."
    Electrical system · filed 2026-07-23
  • "There is a yellow air bag (SRS) safety restraint critical wire harness underneath the seats and it's loose and hanging down touching the floor with lots of slack, very easy for a water bottle or any object to roll under…"
    Air bags · filed 2026-07-20

NHTSA crash ratings

Version Overall Front Side Rollover
2023 Hyundai Ioniq 5 SUV AWD 5 stars 4 stars 5 stars 5 stars
2023 Hyundai Ioniq 5 SUV RWD Not rated 4 stars 5 stars Not rated

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Specs and fitment

1st generation (NE), 2022–present
Body styles SUV
Tire size 235/55R19, 255/45R20 (trim dependent)

Known issues for this generation

Recall 24V-868 covers certain 2022-2024 IONIQ 5 and other Hyundai and Genesis electrified models: the Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power. Dealers inspect and replace the ICCU and its fuse as necessary and update ICCU software. The campaign also names IONIQ 6 and Genesis electrified models, so published totals are shared. Recall 22V-324 covers certain 2022 Ioniq 5 vehicles where a software error in the Shifter Control Unit may disengage the parking mechanism and allow rollaway; dealers update SCU software.

Compare

Previous year 2022 Hyundai Ioniq 5 Next year 2024 Hyundai Ioniq 5 See every Hyundai Ioniq 5 model year →

Frequently asked questions

Is the 2023 Hyundai Ioniq 5 reliable?

The 2023 Hyundai Ioniq 5 has 386 complaints with NHTSA after 4 years, or 88 per year. That is the most complaints per year among the 3 Ioniq 5 years on this site. NHTSA has 4 recalls on file, including Traction battery, 12V/24V/48V battery, and Driveshaft.

What are common problems with a 2023 Hyundai Ioniq 5?

The complaints owners file most often name Electrical system (271 of 386), then Powertrain (72) and Fuel and propulsion system (67). Those filings include 11 that report a crash, 3 that report a fire, and 3 that report an injury.

Is the 2023 Hyundai Ioniq 5 more reliable than the years next to it?

The 2022 Ioniq 5 has 405 complaints, 77 per year, and the 2024 has 222 complaints, 74 per year. The 2023 has more complaints per year than the 2022. The 2023 has more complaints per year than the 2024.

Has the 2023 Hyundai Ioniq 5 been recalled?

The 2023 Hyundai Ioniq 5 has 4 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2023 Hyundai Ioniq 5?

Owners have filed 386 complaints about the 2023 Hyundai Ioniq 5 with NHTSA.

Does the Hyundai Ioniq 5 use engine oil?

Battery-electric versions have no conventional engine oil change; follow the owner's manual for reduction gear and other fluids.

What tire sizes does a Hyundai Ioniq 5 use?

Common US sizes include 235/55R19 and 255/45R20 depending on trim.

When did the Hyundai Ioniq 5 launch in the US?

The first US Ioniq 5 model year is 2022 (1st generation / NE).