2021 Toyota Prius Prime (PHEV) reliability

Is it reliable?

Owners have filed 10 complaints with NHTSA about the 2021 Toyota Prius Prime (PHEV) over 6 years — 1 per year. That is fewer complaints per year than most Prius Prime (PHEV) years here — under the median of the other years, which is 3. NHTSA has no recalls on file for this model year.

2017 Toyota Prius Prime
Photo by Mariordo (Mario Roberto Durán Ortiz), resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

10

Per year

1

Recalls

0

Years on the road

6

What owners report

The complaints owners file most often name Electrical system (4 of 10), then Fuel and propulsion system (2) and Powertrain (2). Those filings include 4 that report a crash and 1 that reports an injury.

Next to 2020 and 2022

The 2020 Prius Prime (PHEV) has 16 complaints, 4 per year, and the 2022 has 8 complaints, 3 per year. The 2021 has fewer complaints per year than the 2020. The 2021 has fewer complaints per year than the 2022.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2021 Toyota Prius Prime (PHEV). How we count. Data as of .

Recalls (0)

No recalls on file with NHTSA for this model year.

Complaints by component (10 total)

Electrical system
4
Fuel and propulsion system
2
Powertrain
2
Service brakes
2
Air bags
1
Back-over prevention
1
Engine
1
Forward collision avoidance
1
Hydraulic brakes
1
Speed control
1
Visibility and wipers
1
Show 3 more Show less
Crash-flagged

4

Fire-flagged

0

Injury reports

1

Death reports

0

Complaints filed per year

120212202212023220243202512026
Excerpts from recent NHTSA complaint filings
  • "Odometer Fraud. The contact purchased a 2021 Toyota Prius Prime. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of the purchase, the vehicle…"
    Electrical system · filed 2026-03-09
  • "I was slowly entering a handicapped parking place right in front of a business. The distance from the front of the parking space to the building wall was about 15 feet, one car length. I approached the place to stop in…"
    Electrical system, Service brakes, Fuel and propulsion system · filed 2025-10-29
  • "The contact owns a 2021 Toyota Prius Prime. The contact stated that while shifted into reverse(R), the rearview camera intermittently went black. No warning light was illuminated. In addition, the contact stated that…"
    Back-over prevention · filed 2025-09-22
  • "Rodents accessed and damaged the car because there essentials components are not protected."
    Powertrain, Electrical system, Fuel and propulsion system · filed 2025-03-30
  • "My vehicle is equipped with Toyota Safety Sense, which includes Full-Speed Range Dynamic Radar Cruise Control (DRCC) and a Pre-Collision System. Today, while driving with DRCC engaged, my vehicle followed a leading car…"
    Forward collision avoidance · filed 2024-10-20

NHTSA crash ratings

Version Overall Front Side Rollover
2021 Toyota PRIUS PRIME 5 HB FWD 5 stars 4 stars 5 stars 4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Prius Prime 1.8L, 4-cyl Automatic (variable gear ratios) Front-wheel drive 55 53 54 MPG / 640 mi range $1200

Specs and fitment

First generation plug-in (XW50), 2017–2022
Body styles Liftback
Oil SAE 0W-16 (SAE 0W-20 may be used temporarily if 0W-16 is unavailable; replace with 0W-16 at the next oil change) , 4.4 qt capacity
Tire size 195/65R15, 215/45R17 (trim-dependent; aligns with Prius liftback fitments) front / 195/65R15, 215/45R17 (trim-dependent) rear

Compare

Frequently asked questions

Is the 2021 Toyota Prius Prime (PHEV) reliable?

Owners have filed 10 complaints with NHTSA about the 2021 Toyota Prius Prime (PHEV) over 6 years — 1 per year. That is fewer complaints per year than most Prius Prime (PHEV) years here — under the median of the other years, which is 3. NHTSA has no recalls on file for this model year.

What are common problems with a 2021 Toyota Prius Prime (PHEV)?

The complaints owners file most often name Electrical system (4 of 10), then Fuel and propulsion system (2) and Powertrain (2). Those filings include 4 that report a crash and 1 that reports an injury.

Is the 2021 Toyota Prius Prime (PHEV) more reliable than the years next to it?

The 2020 Prius Prime (PHEV) has 16 complaints, 4 per year, and the 2022 has 8 complaints, 3 per year. The 2021 has fewer complaints per year than the 2020. The 2021 has fewer complaints per year than the 2022.

Has the 2021 Toyota Prius Prime (PHEV) been recalled?

NHTSA has no recalls on file for the 2021 Toyota Prius Prime (PHEV).

How many complaints have owners filed about the 2021 Toyota Prius Prime (PHEV)?

Owners have filed 10 complaints about the 2021 Toyota Prius Prime (PHEV) with NHTSA.

What mpg does a 2021 Toyota Prius Prime (PHEV) get?

EPA-rated combined fuel economy for the 2021 Toyota Prius Prime (PHEV) is 54 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does a Toyota Prius Prime take?

SAE 0W-16 on XW50 (2017-2022) and XW60 (2023-on); SAE 0W-20 may be used temporarily if 0W-16 is unavailable, then replace with 0W-16 at the next oil change.

What does recall 26V-049 cover on Prius Prime?

Certain 2023-2026 Prius Prime and Prius Plug-in Hybrid vehicles (with other Prius variants): water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

When did the XW60 Prius Prime start?

Model year 2023 on this site.