2024 Toyota Prius Prime (PHEV) reliability

Is it reliable?

Owners have filed 12 complaints with NHTSA about the 2024 Toyota Prius Prime (PHEV) over 3 years — 4 per year. That is more complaints per year than most Prius Prime (PHEV) years here — over the median of the other years, which is 2. NHTSA has 4 recalls on file, including Switches and knobs, Display, and Labels.

Complaints

Per year

Recalls

Years on the road

What owners report

The complaints owners file most often name Electrical system (5 of 12), then Latches, locks, and linkages (2) and Tires (2). Those filings include 1 that reports a crash and 1 that reports an injury.

Next to 2023 and 2025

The 2023 Prius Prime (PHEV) has 5 complaints, 1 per year, and the 2025 has 0 complaints, 0 per year. The 2024 has more complaints per year than the 2023.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2024 Toyota Prius Prime (PHEV). How we count. Data as of 2026-10-16.

Recalls (4)

Recall electrical system, wiring, switches and knobs 2026-01-28 · NHTSA campaign 26V049000

Summary Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

Remedy Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.

Recall back-over prevention, display 2025-10-30 · NHTSA campaign 25V744000

Summary Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Remedy Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Recall Labels 2024-07-23 · NHTSA campaign 24V548000

Summary Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Remedy GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

Recall electrical system, wiring, switches and knobs 2024-04-17 · NHTSA campaign 24V274000

Summary Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

Remedy Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.

Complaints by component (12 total)

Electrical system

Latches, locks, and linkages

Tires

Air bags

Service brakes

Steering

Visibility

Visibility and wipers

Crash-flagged

Fire-flagged

Injury reports

Death reports

Complaints filed per year

Excerpts from recent NHTSA complaint filings

"Incident: On Sept 12, 2026, my 2024 Toyota Prius Prime continued moving forward after I pressed the Park button, causing a collision with my condo garage wall. This was unintended vehicle movement after Park engagement.…"
Electrical system, Unknown or other, Service brakes · filed 2026-09-17
"The contact owned a 2024 Toyota Prius Prime PHEV. The contact stated that while driving at 40 MPH, the vehicle was involved in a head-on collision with another vehicle that was traveling towards the contact's vehicle at…"
Steering, Air bags · filed 2026-06-05
"This is a 2024 Toyota Prius prime lease in February 2024. I went to our trusted local car shop for our annual inspection, and was told that we need to replace all four tires and we’re just passed 24,000 miles on our…"
Tires · filed 2026-03-11
"Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. This issue only affects 2023-2026MY Prius and Prius Prime vehicles equipped with electric…"
Electrical system, Unknown or other · filed 2026-02-11
"Top of side mirrors melt and warped in hot weather. It popped off while driving at freeway speeds into traffic."
Visibility and wipers · filed 2025-10-09

NHTSA crash ratings

Version	Overall	Front	Side	Rollover
2024 Toyota PRIUS PRIME 5 HB FWD	5 stars	4 stars	5 stars	5 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim	Engine	Transmission	Drive	City	Hwy	Combined	Annual fuel cost
Prius Prime	2L, 4-cyl	Automatic (variable gear ratios)	Front-wheel drive	50	47	48 MPG / 550 mi range	$1350
Prius Prime SE	2L, 4-cyl	Automatic (variable gear ratios)	Front-wheel drive	53	51	52 MPG / 600 mi range	$1250

Specs and fitment

Second generation plug-in (XW60), 2023–present

Body styles Liftback

Oil SAE 0W-16 (SAE 0W-20 may be used temporarily if 0W-16 is unavailable; replace with 0W-16 at the next oil change) , 4.4 qt capacity

Tire size 195/65R15, 215/45R17 (trim-dependent; aligns with Prius liftback fitments) front / 195/65R15, 215/45R17 (trim-dependent) rear

Known issues for this generation

Recall 26V-049 covers certain 2023-2026 Prius Prime and Prius Plug-in Hybrid vehicles (along with other Prius variants listed in the campaign). Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly. Toyota states this recall expands and replaces NHTSA recall 24V-274. Recall 24V-274 covers certain 2023-2024 Prius and Prius Prime vehicles for the same rear door switch condition; dealers modify the rear door switch circuits.

Compare

Previous year 2023 Toyota Prius Prime (PHEV) See every Toyota Prius Prime (PHEV) model year →

Frequently asked questions

Is the 2024 Toyota Prius Prime (PHEV) reliable?

What are common problems with a 2024 Toyota Prius Prime (PHEV)?

The complaints owners file most often name Electrical system (5 of 12), then Latches, locks, and linkages (2) and Tires (2). Those filings include 1 that reports a crash and 1 that reports an injury.

Is the 2024 Toyota Prius Prime (PHEV) more reliable than the years next to it?

The 2023 Prius Prime (PHEV) has 5 complaints, 1 per year, and the 2025 has 0 complaints, 0 per year. The 2024 has more complaints per year than the 2023.

Has the 2024 Toyota Prius Prime (PHEV) been recalled?

The 2024 Toyota Prius Prime (PHEV) has 4 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2024 Toyota Prius Prime (PHEV)?

Owners have filed 12 complaints about the 2024 Toyota Prius Prime (PHEV) with NHTSA.

What mpg does a 2024 Toyota Prius Prime (PHEV) get?

EPA-rated combined fuel economy for the 2024 Toyota Prius Prime (PHEV) is 50 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does a Toyota Prius Prime take?

SAE 0W-16 on XW50 (2017-2022) and XW60 (2023-on); SAE 0W-20 may be used temporarily if 0W-16 is unavailable, then replace with 0W-16 at the next oil change.

What does recall 26V-049 cover on Prius Prime?

Certain 2023-2026 Prius Prime and Prius Plug-in Hybrid vehicles (with other Prius variants): water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

When did the XW60 Prius Prime start?

Model year 2023 on this site.