2017 Toyota Prius Prime (PHEV) reliability

Is it reliable?

The 2017 Toyota Prius Prime (PHEV) has 42 complaints with NHTSA after 10 years, or 6 per year. That is the most complaints per year among the 8 Prius Prime (PHEV) years on this site. NHTSA has no recalls on file for this model year.

2017 Toyota Prius Prime
Photo by Mariordo (Mario Roberto Durán Ortiz), resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

42

Per year

6

Recalls

0

Years on the road

10

What owners report

The complaints owners file most often name Visibility and wipers (9 of 42), then Electrical system (7) and Engine (4). Those filings include 5 that report a crash and 3 that report an injury.

Next to 2018

The 2018 Prius Prime (PHEV) has 15 complaints, 1 per year. The 2017 has more complaints per year than the 2018.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2017 Toyota Prius Prime (PHEV). How we count. Data as of .

Recalls (0)

No recalls on file with NHTSA for this model year.

Complaints by component (42 total)

Visibility and wipers
9
Electrical system
7
Engine
4
Powertrain
4
Service brakes
4
Forward collision avoidance
3
Seats
3
Structure
3
Air bags
2
Fuel and propulsion system
2
Steering
2
Tires
2
Wheels
2
Electronic stability control (ESC)
1
Equipment
1
Exterior lighting
1
Lane departure
1
Seat belts
1
Speed control
1
Suspension
1
Show 12 more Show less
Crash-flagged

5

Fire-flagged

0

Injury reports

3

Death reports

0

Complaints filed per year

92017820181201942020620211202242023320244202522026
Excerpts from recent NHTSA complaint filings
  • "The contact owns a 2017 Toyota Prius Prime. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Several unknown warning lights were illuminated. The contact stated that while attempting…"
    Engine · filed 2026-06-29
  • "In the 2017 Prius Prime when the car switches from Electric power to gas the car frequently fails to allow you to accelerate. It is like you are stuck in neutral on the freeway, taking your foot off of the acceleration…"
    Speed control, Engine · filed 2026-03-15
  • "I have a 2017 Toyota Prius Prime advanced. It has the large infotaiment screen that is where I have to access many items. Often, seemingly randomly, the screen shuts down and reboots itself. During the time it is…"
    Electrical system, Unknown or other · filed 2025-12-15
  • "The dealer sold original Toyota Truestart H4, 12 Volt battery failed after 2 years and 9 months. The battery is warranted for 84 months/7 years."
    Electrical system · filed 2025-11-03
  • "Toyota has a very well known issue with head gasket failures right around 140k miles that they refuse to address. This is my second Prius and my second failure right at 140k miles. They refuse to acknowledge it, but the…"
    Engine · filed 2025-06-17

NHTSA crash ratings

Version Overall Front Side Rollover
2017 Toyota Prius Prime 5 HB FWD Not rated Not rated Not rated Not rated

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Prius Prime 1.8L, 4-cyl Automatic (variable gear ratios) Front-wheel drive 55 53 54 MPG / 640 mi range $1200

Specs and fitment

First generation plug-in (XW50), 2017–2022
Body styles Liftback
Oil SAE 0W-16 (SAE 0W-20 may be used temporarily if 0W-16 is unavailable; replace with 0W-16 at the next oil change) , 4.4 qt capacity
Tire size 195/65R15, 215/45R17 (trim-dependent; aligns with Prius liftback fitments) front / 195/65R15, 215/45R17 (trim-dependent) rear

Compare

Frequently asked questions

Is the 2017 Toyota Prius Prime (PHEV) reliable?

The 2017 Toyota Prius Prime (PHEV) has 42 complaints with NHTSA after 10 years, or 6 per year. That is the most complaints per year among the 8 Prius Prime (PHEV) years on this site. NHTSA has no recalls on file for this model year.

What are common problems with a 2017 Toyota Prius Prime (PHEV)?

The complaints owners file most often name Visibility and wipers (9 of 42), then Electrical system (7) and Engine (4). Those filings include 5 that report a crash and 3 that report an injury.

Is the 2017 Toyota Prius Prime (PHEV) more reliable than the years next to it?

The 2018 Prius Prime (PHEV) has 15 complaints, 1 per year. The 2017 has more complaints per year than the 2018.

Has the 2017 Toyota Prius Prime (PHEV) been recalled?

NHTSA has no recalls on file for the 2017 Toyota Prius Prime (PHEV).

How many complaints have owners filed about the 2017 Toyota Prius Prime (PHEV)?

Owners have filed 42 complaints about the 2017 Toyota Prius Prime (PHEV) with NHTSA.

What mpg does a 2017 Toyota Prius Prime (PHEV) get?

EPA-rated combined fuel economy for the 2017 Toyota Prius Prime (PHEV) is 54 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does a Toyota Prius Prime take?

SAE 0W-16 on XW50 (2017-2022) and XW60 (2023-on); SAE 0W-20 may be used temporarily if 0W-16 is unavailable, then replace with 0W-16 at the next oil change.

What does recall 26V-049 cover on Prius Prime?

Certain 2023-2026 Prius Prime and Prius Plug-in Hybrid vehicles (with other Prius variants): water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

When did the XW60 Prius Prime start?

Model year 2023 on this site.