Reliable Auto DB

2023 Toyota Corolla Cross reliability

Is it reliable?

The 2023 Toyota Corolla Cross has 174 complaints with NHTSA after 4 years, or 55 per year. That is the most complaints per year among the 3 Corolla Cross years on this site. NHTSA has 4 recalls on file, including Column, Frontal, and Instrument cluster.

2022 Toyota Corolla Cross
Photo by Elise240SX, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

174

Per year

55

Recalls

4

Years on the road

4

What owners report

The complaints owners file most often name Engine (102 of 174), then Electrical system (68) and Steering (44). The most filings arrived in 2023 (115 of 174). Those filings include 6 that report a crash and 4 that report an injury.

Next to 2022 and 2024

The 2022 Corolla Cross has 46 complaints, 8 per year, and the 2024 has 43 complaints, 14 per year. The 2023 has more complaints per year than the 2022. The 2023 has more complaints per year than the 2024.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2023 Toyota Corolla Cross. How we count. Data as of .

Recalls (4)

Recall steering, column 2025-01-29 · NHTSA campaign 25V040000
Summary Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Recall air bags, frontal 2023-12-20 · NHTSA campaign 23V864000
Summary Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
Recall steering, column 2023-07-12 · NHTSA campaign 23V480000
Summary Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Recall electrical system, instrument cluster 2023-05-30 · NHTSA campaign 23V384000
Summary Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Remedy Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.

Complaints by component (174 total)

Engine
102
Electrical system
68
Steering
44
Visibility and wipers
25
Exterior lighting
15
Powertrain
11
Service brakes
11
Air bags
10
Forward collision avoidance
10
Fuel and propulsion system
6
Lane departure
5
Speed control
2
Structure
2
Back-over prevention
1
Engine and engine cooling
1
Equipment
1
Fuel system, gasoline
1
Hydraulic brakes
1
Parking brake
1
Seats
1
Tires
1
Visibility
1
Show 14 more Show less
Crash-flagged

6

Fire-flagged

0

Injury reports

4

Death reports

0

Complaints filed per year

115202335202415202592026
Excerpts from recent NHTSA complaint filings
  • "Rainy day, during daylight hours, wipers and lights on. Engine stalled from 35mph. Display read low steering power. Hard start by pushing brake and ignition button. Could have been terrible accident. No prior…"
    Unknown or other · filed 2026-08-03
  • "While stopped at a red light, the auto stop/start system shut the engine off and it failed to restart automatically. The dashboard showed "Low Power Steering" and "Engine Stopped - Press Brake Firmly to Restart."…"
    Engine · filed 2026-07-02
  • "Gauge Cluster Glare during the day. Reflection from the steering columns makes the gauge cluster completely obstructed. Known issue, many complaints across all the Corolla Cross groups. This is effecting Vehicles from…"
    Visibility and wipers · filed 2026-06-10
  • "I am reporting Certification Fraud and severe safety violations by Central Florida Toyota. This vehicle was sold as "Toyota Gold Certified" on March 28, 2026, while having an active safety recall (NHTSA 26V203) with no…"
    Electrical system, Engine, Fuel and propulsion system · filed 2026-05-12
  • "There was no warning lamp, my tire got bursted in the middle of highway"
    Tires · filed 2026-05-04

NHTSA crash ratings

Version Overall Front Side Rollover
2023 Toyota COROLLA CROSS HYBRID SUV AWD Not rated 4 stars 5 stars Not rated
2023 Toyota COROLLA CROSS SUV AWD Not rated 4 stars 5 stars Not rated
2023 Toyota COROLLA CROSS SUV FWD Not rated 4 stars 5 stars Not rated

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Corolla Cross 2L, 4-cyl Automatic (AV-S10) Front-wheel drive 31 33 32 MPG $2050
Corolla Cross four-wheel drive 2L, 4-cyl Automatic (AV-S10) All-wheel drive 29 32 30 MPG $2150
Corolla Cross hybrid all-wheel drive 2L, 4-cyl Automatic (AV-S6) All-wheel drive 45 38 42 MPG $1550

Specs and fitment

First generation (US), 2022–present
Body styles SUV
Oil 0W-16 (ILSAC GF-6B); 0W-20 temporary if 0W-16 unavailable , 4.9 qt capacity
Tire size 215/65R17 (L/LE), 225/55R18 (XLE)
Towing capacity 1,500 lbs

Known issues for this generation

NHTSA campaign 23V-384 covers certain 2022-2023 Corolla Cross vehicles whose instrument panel may lack the required perforation, which could keep the front-passenger air bag from deploying as intended under FMVSS 208. Toyota dealers inspect and replace the instrument panel when needed. Campaign 23V-864 re-inspected vehicles that had already been checked under 23V-384 because the panel could still fail the perforation requirement.

Compare

Previous year 2022 Toyota Corolla Cross Next year 2024 Toyota Corolla Cross See every Toyota Corolla Cross model year →

Frequently asked questions

Is the 2023 Toyota Corolla Cross reliable?

The 2023 Toyota Corolla Cross has 174 complaints with NHTSA after 4 years, or 55 per year. That is the most complaints per year among the 3 Corolla Cross years on this site. NHTSA has 4 recalls on file, including Column, Frontal, and Instrument cluster.

What are common problems with a 2023 Toyota Corolla Cross?

The complaints owners file most often name Engine (102 of 174), then Electrical system (68) and Steering (44). The most filings arrived in 2023 (115 of 174). Those filings include 6 that report a crash and 4 that report an injury.

Is the 2023 Toyota Corolla Cross more reliable than the years next to it?

The 2022 Corolla Cross has 46 complaints, 8 per year, and the 2024 has 43 complaints, 14 per year. The 2023 has more complaints per year than the 2022. The 2023 has more complaints per year than the 2024.

Has the 2023 Toyota Corolla Cross been recalled?

The 2023 Toyota Corolla Cross has 4 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2023 Toyota Corolla Cross?

Owners have filed 174 complaints about the 2023 Toyota Corolla Cross with NHTSA.

What mpg does a 2023 Toyota Corolla Cross get?

EPA-rated combined fuel economy for the 2023 Toyota Corolla Cross is 34.7 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does a Toyota Corolla Cross use?

US manuals specify 0W-16 (ILSAC GF-6B); 0W-20 may be used temporarily if 0W-16 is unavailable. Capacity is about 4.9 quarts with filter.

What does campaign 23V-384 cover on the Corolla Cross?

Certain 2022-2023 Corolla Cross vehicles whose instrument panel may lack the required performance label—see the NHTSA campaign for the remedy.

What tire sizes does the Corolla Cross use?

215/65R17 (L/LE); 225/55R18 (XLE).