Reliable Auto DB

2019 Ram Promaster City reliability

Is it reliable?

The 2019 Ram Promaster City has 5 complaints with NHTSA after 8 years, or 1 per year. That is about even with the other Promaster City years here. Their median is 1 complaints per year. NHTSA has 1 recall on file, including Turn signal.

2015 Ram Promaster City
Photo by Mr.choppers, resized from the original. Wikimedia Commons CC BY-SA 3.0
Complaints

5

Per year

1

Recalls

1

Years on the road

8

What owners report

The complaints owners file most often name Electrical system (2 of 5), then Air bags (1) and Steering (1). Those filings include 1 that reports a crash and 1 that reports an injury.

Next to 2018 and 2020

The 2018 Promaster City has 1 complaint, 0 per year, and the 2020 has 1 complaint, 0 per year. The 2019 has more complaints per year than the 2018. The 2019 has more complaints per year than the 2020.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2019 Ram Promaster City. How we count. Data as of .

Recalls (1)

Recall exterior lighting, turn signal 2021-09-21 · NHTSA campaign 21V728000
Summary Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.

Complaints by component (5 total)

Electrical system
2
Air bags
1
Steering
1
Structure
1
Crash-flagged

1

Fire-flagged

0

Injury reports

1

Death reports

0

Complaints filed per year

1201912020120211202212024
Excerpts from recent NHTSA complaint filings
  • "The entire dash went black and is no longer operational."
    Electrical system · filed 2024-02-27
  • "The contact owns a 2019 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the…"
    Structure · filed 2022-06-15
  • "I WAS DESCENDING A STEEP HILL MAKING A LEFT TURN FIRST TIME IT HAPPENED AND I HEARD A NOISE AND I FELT CHATTERING IN THE STEERING WHEEL. SECOND AND THIRD OCCURRED ON FLAT GROUND MAKING 90 DEGREE TURN ALL THREE INCIDENTS…"
    Steering · filed 2021-04-26
  • "THE SPEEDOMETER STOPPED WORKING... *TR"
    Electrical system · filed 2020-05-28
  • "I WAS IN A 40 TO 50 MPH COLLISION ON I-880 FRW IN MILPITAS, CALIFORNIA. FULL FRONT IMPACTED/ FAILURE TO DEPLOY. RAIN , RUSH HOUR , TRAFFIC , ACCIDENT, MY FAULT, I CHANGED LANE TO AVOID ONE ACCIDENT AND SMACKED INTO FAR…"
    Air bags · filed 2019-12-22

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Promaster City 2.4L, 4-cyl Automatic 9-speed Front-wheel drive 21 28 24 MPG $2700

Specs and fitment

1st generation, 2015–2022
Body styles Van
Oil 0W-20 , 5.5 qt capacity
Tire size 215/55R16 (common US)

Known issues for this generation

Recall 18V-149 covers certain 2018 RAM ProMaster City vehicles: gears within the hydraulic rack-and-pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering assist. Dealers inspect the steering gear housing and replace any affected rack-and-pinion assembly. Recall 18V-129 covers certain 2018 ProMaster City vehicles: the tire placard may indicate the incorrect total number of occupants; dealers install a corrected placard.

Compare

See every Ram Promaster City model year →

Frequently asked questions

Is the 2019 Ram Promaster City reliable?

The 2019 Ram Promaster City has 5 complaints with NHTSA after 8 years, or 1 per year. That is about even with the other Promaster City years here. Their median is 1 complaints per year. NHTSA has 1 recall on file, including Turn signal.

What are common problems with a 2019 Ram Promaster City?

The complaints owners file most often name Electrical system (2 of 5), then Air bags (1) and Steering (1). Those filings include 1 that reports a crash and 1 that reports an injury.

Is the 2019 Ram Promaster City more reliable than the years next to it?

The 2018 Promaster City has 1 complaint, 0 per year, and the 2020 has 1 complaint, 0 per year. The 2019 has more complaints per year than the 2018. The 2019 has more complaints per year than the 2020.

Has the 2019 Ram Promaster City been recalled?

The 2019 Ram Promaster City has 1 recall on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2019 Ram Promaster City?

Owners have filed 5 complaints about the 2019 Ram Promaster City with NHTSA.

What mpg does a 2019 Ram Promaster City get?

EPA-rated combined fuel economy for the 2019 Ram Promaster City is 24 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does a Ram ProMaster City take?

0W-20; capacity is about 5.5 quarts with filter.

What does recall 18V-149 cover on the ProMaster City?

Certain 2018 ProMaster City vehicles: gears within the hydraulic rack-and-pinion steering system may fail. See the NHTSA campaign for the remedy.

What tire size is common on US ProMaster City vans?

215/55R16 is a common US fitment; confirm the door placard.