Reliable Auto DB

2016 Ram Promaster City reliability

Is it reliable?

The 2016 Ram Promaster City has 57 complaints with NHTSA after 11 years, or 7 per year. That is more complaints per year than most Promaster City years here — over the median of the other years, which is 1. NHTSA has 4 recalls on file, including Equipment, Labels, and Electrical system, software.

2015 Ram Promaster City
Photo by Mr.choppers, resized from the original. Wikimedia Commons CC BY-SA 3.0
Complaints

57

Per year

7

Recalls

4

Years on the road

11

What owners report

The complaints owners file most often name Engine (19 of 57), then Electrical system (15) and Powertrain (15).

Next to 2015 and 2017

The 2015 Promaster City has 87 complaints, 11 per year, and the 2017 has 76 complaints, 9 per year. The 2016 has fewer complaints per year than the 2015. The 2016 has fewer complaints per year than the 2017.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2016 Ram Promaster City. How we count. Data as of .

Recalls (4)

Recall Equipment 2017-12-21 · NHTSA campaign 17V824000
Summary Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Remedy Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Recall Labels 2017-09-26 · NHTSA campaign 17V601000
Summary Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Remedy Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.
Recall electrical system, software 2016-04-28 · NHTSA campaign 16E039000
Summary Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Remedy Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S29.
Recall electrical system, software 2016-04-28 · NHTSA campaign 16V253000
Summary Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Remedy Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

Complaints by component (57 total)

Engine
19
Electrical system
15
Powertrain
15
Exterior lighting
6
Speed control
4
Service brakes
3
Electronic stability control (ESC)
2
Engine and engine cooling
2
Wheels
2
Equipment
1
Fuel and propulsion system
1
Seat belts
1
Steering
1
Structure
1
Suspension
1
Visibility
1
Show 8 more Show less
Crash-flagged

0

Fire-flagged

0

Injury reports

0

Death reports

0

Complaints filed per year

7201662017820186201992020520213202232023520244202512026
Excerpts from recent NHTSA complaint filings
  • "The contact owns a 2016 Ram ProMaster 2500. The contact stated that while driving approximately 12 MPH, the windshield wipers became inoperable. No warning lights were illuminated. The vehicle was taken to the local…"
    Visibility · filed 2026-08-17
  • "I purchase this car used from a dealer. the transmission failed at 87564 miles. i had the a new transmission installed. The gear box or shifter failed at 91231 miles. I had that repaired. The timing chain started to…"
    Engine · filed 2025-12-01
  • "The backup camera on our Ram is currently inverted. I am not sure if it is available for inspection. It makes it hard to see what is behind us when backing up. We received a notice about a recall concerning this issue…"
    Unknown or other · filed 2025-09-10
  • "The contact owns a 2016 Ram ProMaster. The contact stated that while driving approximately 70 MPH, the vehicle suddenly shut off. The vehicle was unable to be restarted and was later towed to the local mechanic. The…"
    Electrical system, Engine · filed 2025-07-08
  • "The 2 items that were listed on the recall caused the transmission to fail. In turn, I had to replace the transmission. If it weren't for the recall, the transmission would have been fine. I first noticed there was a…"
    Unknown or other · filed 2025-01-28

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
Promaster City 2.4L, 4-cyl Automatic 9-speed Front-wheel drive 21 28 24 MPG $2700

Specs and fitment

1st generation, 2015–2022
Body styles Van
Oil 0W-20 , 5.5 qt capacity
Tire size 215/55R16 (common US)

Known issues for this generation

Recall 18V-149 covers certain 2018 RAM ProMaster City vehicles: gears within the hydraulic rack-and-pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering assist. Dealers inspect the steering gear housing and replace any affected rack-and-pinion assembly. Recall 18V-129 covers certain 2018 ProMaster City vehicles: the tire placard may indicate the incorrect total number of occupants; dealers install a corrected placard.

Compare

Previous year 2015 Ram Promaster City Next year 2017 Ram Promaster City See every Ram Promaster City model year →

Frequently asked questions

Is the 2016 Ram Promaster City reliable?

The 2016 Ram Promaster City has 57 complaints with NHTSA after 11 years, or 7 per year. That is more complaints per year than most Promaster City years here — over the median of the other years, which is 1. NHTSA has 4 recalls on file, including Equipment, Labels, and Electrical system, software.

What are common problems with a 2016 Ram Promaster City?

The complaints owners file most often name Engine (19 of 57), then Electrical system (15) and Powertrain (15).

Is the 2016 Ram Promaster City more reliable than the years next to it?

The 2015 Promaster City has 87 complaints, 11 per year, and the 2017 has 76 complaints, 9 per year. The 2016 has fewer complaints per year than the 2015. The 2016 has fewer complaints per year than the 2017.

Has the 2016 Ram Promaster City been recalled?

The 2016 Ram Promaster City has 4 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2016 Ram Promaster City?

Owners have filed 57 complaints about the 2016 Ram Promaster City with NHTSA.

What mpg does a 2016 Ram Promaster City get?

EPA-rated combined fuel economy for the 2016 Ram Promaster City is 24 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What oil does a Ram ProMaster City take?

0W-20; capacity is about 5.5 quarts with filter.

What does recall 18V-149 cover on the ProMaster City?

Certain 2018 ProMaster City vehicles: gears within the hydraulic rack-and-pinion steering system may fail. See the NHTSA campaign for the remedy.

What tire size is common on US ProMaster City vans?

215/55R16 is a common US fitment; confirm the door placard.