Reliable Auto DB

2020 Ram 2500 reliability

Is it reliable?

NHTSA's file on the 2020 Ram 2500 holds 162 complaints after 7 years, a rate of 31 per year. That is more complaints per year than most 2500 years here — over the median of the other years, which is 23. NHTSA has 10 recalls on file, including Inflator, Hinge, and Automatic transmission.

2013 Ram 2500
Photo by RL GNZLZ from Chile, resized from the original. Wikimedia Commons CC BY-SA 2.0
Complaints

162

Per year

31

Recalls

10

Years on the road

7

What owners report

The complaints owners file most often name Fuel and propulsion system (40 of 162), then Engine (33) and Diesel fuel system (30). Those filings include 5 that report a crash, 4 that report a fire, and 4 that report an injury.

Next to 2019 and 2021

The 2019 2500 has 193 complaints, 27 per year, and the 2021 has 108 complaints, 21 per year. The 2020 has more complaints per year than the 2019. The 2020 has more complaints per year than the 2021.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2020 Ram 2500. How we count. Data as of .

Recalls (10)

Recall air bags, side and window, curtain, inflator 2025-01-16 · NHTSA campaign 25V010000
Summary Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Remedy Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Recall structure, body, tailgate, hinge 2022-12-08 · NHTSA campaign 22V904000
Summary Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Remedy Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Recall powertrain, automatic transmission 2022-11-10 · NHTSA campaign 22V835000
Summary FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Remedy Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
Recall Brake control module 2022-03-10 · NHTSA campaign 22V140000
Summary Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
Recall visibility, windshield wiper, linkages 2022-01-27 · NHTSA campaign 22V035000
Summary Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Remedy Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
Recall diesel fuel system, delivery, fuel pump 2021-11-12 · NHTSA campaign 21V880000
Summary Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Remedy Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
Recall visibility, rearview mirrors, exterior 2020-10-08 · NHTSA campaign 20V622000
Summary Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Remedy Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
Recall back-over prevention, sensing system, camera 2020-09-10 · NHTSA campaign 20V191000
Summary Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Remedy Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Recall Structure 2020-04-09 · NHTSA campaign 20V207000
Summary Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Remedy Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
Recall powertrain, automatic transmission 2020-01-24 · NHTSA campaign 20V043000
Summary Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Remedy Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.

Complaints by component (162 total)

Fuel and propulsion system
40
Engine
33
Diesel fuel system
30
Electrical system
20
Powertrain
20
Service brakes
11
Structure
11
Steering
10
Wheels
8
Visibility and wipers
4
Hydraulic brakes
3
Seat belts
3
Air bags
2
Electronic stability control (ESC)
2
Equipment
2
Speed control
2
Visibility
2
Back-over prevention
1
Engine and engine cooling
1
Forward collision avoidance
1
Lane departure
1
Latches, locks, and linkages
1
Seats
1
Suspension
1
Tires
1
Show 17 more Show less
Crash-flagged

5

Fire-flagged

4

Injury reports

4

Death reports

0

Complaints filed per year

18202028202147202237202382024142025102026
Excerpts from recent NHTSA complaint filings
  • "The contact owns a 2020 Ram Promaster 2500. The contact stated that while reversing, the rear-view camera displayed a blank or inverted image. The contact later received notification of NHTSA Campaign Number: 25V552000…"
    Back-over prevention · filed 2026-08-21
  • "The contact owns a 2020 Ram 2500. The contact stated that while driving the vehicle at an undisclosed speed, a tapping sound was heard, which gradually grew louder. The next day, the vehicle was taken to a dealer where…"
    Engine · filed 2026-07-07
  • "The contact owns a 2020 RAM 2500. The contact stated while driving at an undisclosed speed, the contact noticed that the engine was running unusually rough and the engine seized. No warning lights were illuminated. The…"
    Engine · filed 2026-07-07
  • "The contact owns a 2020 Ram 2500. The contact stated that while standing directly behind the tailgate, the contact heard an audible "click", and the tailgate independently unlatched and opened, striking the contact's…"
    Structure, Latches, locks, and linkages · filed 2026-06-11
  • "My 2020 Ram 2500 Mega Cab truck Dash Leather Covering is coming loose from it base and may interfere with the passenger Air Bag deployment that is under the loose material. My truck has only 36,000 miles on it and has…"
    Air bags · filed 2026-04-01

Specs and fitment

HD (fifth gen), 2019–present
Body styles Pickup
Oil FCA MS-6395 5W-40 (Cummins diesel) or 0W-20 (gas per manual) , 12 qt capacity
Tire size 275/70R18, 285/60R20, 285/70R17 (trim dependent)
Towing capacity 20,000 lbs

Known issues for this generation

NHTSA safety recall 23V654000 covers affected vehicles after the agency found that chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.". A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash. Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.

Compare

Previous year 2019 Ram 2500 Next year 2021 Ram 2500 See every Ram 2500 model year →

Frequently asked questions

Is the 2020 Ram 2500 reliable?

NHTSA's file on the 2020 Ram 2500 holds 162 complaints after 7 years, a rate of 31 per year. That is more complaints per year than most 2500 years here — over the median of the other years, which is 23. NHTSA has 10 recalls on file, including Inflator, Hinge, and Automatic transmission.

What are common problems with a 2020 Ram 2500?

The complaints owners file most often name Fuel and propulsion system (40 of 162), then Engine (33) and Diesel fuel system (30). Those filings include 5 that report a crash, 4 that report a fire, and 4 that report an injury.

Is the 2020 Ram 2500 more reliable than the years next to it?

The 2019 2500 has 193 complaints, 27 per year, and the 2021 has 108 complaints, 21 per year. The 2020 has more complaints per year than the 2019. The 2020 has more complaints per year than the 2021.

Has the 2020 Ram 2500 been recalled?

The 2020 Ram 2500 has 10 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2020 Ram 2500?

Owners have filed 162 complaints about the 2020 Ram 2500 with NHTSA.

What engine oil does a Ram 2500 use?

US Ram 2500 manuals specify diesel or gasoline oil grades in the maintenance section for your engine.

What does NHTSA recall 19V-347 cover on the Ram 2500?

NHTSA safety recall 19V347000 covers affected vehicles after the agency found that chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate.

What generation is the 2014 Ram 2500?

HD (fourth gen) (2013-2018).