2016 Mazda CX-5 reliability

Is it reliable?

NHTSA's file on the 2016 Mazda CX-5 holds 510 complaints after 11 years, a rate of 62 per year. That is the most complaints per year among the 12 CX-5 years on this site. NHTSA has 5 recalls on file, including Headlights, Liftgate, and Steering.

2013 Mazda CX-5
Photo by EurovisionNim, resized from the original. Wikimedia Commons CC BY-SA 4.0
Complaints

510

Per year

62

Recalls

5

Years on the road

11

What owners report

The complaints owners file most often name Exterior lighting (161 of 510), then Electrical system (71) and Service brakes (66). Those filings include 31 that report a crash, 10 that report a fire, and 13 that report an injury.

Next to 2015 and 2017

The 2015 CX-5 has 133 complaints, 25 per year, and the 2017 has 148 complaints, 10 per year. The 2016 has more complaints per year than the 2015. The 2016 has more complaints per year than the 2017.

The complaint rate is complaints filed in this year’s first 3 years on the road, divided by however many of those years have passed. Recalls are a separate count. The numbers are for the US-market 2016 Mazda CX-5. How we count. Data as of .

Recalls (5)

Recall exterior lighting, headlights 2020-02-06 · NHTSA campaign 20V063000
Summary Mazda North American Operations (Mazda) is recalling certain 2016 CX-5 vehicles. The LED Daytime Running Lights (DRL) may fail while driving.
Remedy Mazda will notify owners, and dealers will inspect the headlights, and replace the sealing gasket or headlight assemblies, as necessary, free of charge. The recall began March 20, 2020. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 4320A.
Recall structure, body, liftgate 2016-09-06 · NHTSA campaign 16V644000
Summary Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Remedy Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Recall Steering 2016-04-11 · NHTSA campaign 16V203000
Summary Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Remedy Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
Recall gasoline fuel system, storage, tank, filler pipe and cap 2016-02-03 · NHTSA campaign 16V064000
Summary Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Remedy Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Recall visibility, windshield 2016-01-19 · NHTSA campaign 16E002000
Summary Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
Remedy Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.

Complaints by component (510 total)

Exterior lighting
161
Electrical system
71
Service brakes
66
Powertrain
51
Visibility and wipers
42
Engine
39
Air bags
19
Fuel and propulsion system
19
Structure
19
Seats
16
Speed control
13
Suspension
11
Parking brake
7
Steering
7
Seat belts
6
Visibility
5
Hydraulic brakes
3
Wheels
3
Back-over prevention
2
Electronic stability control (ESC)
2
Forward collision avoidance
2
Tires
2
Chest clip, buckle, and harness
1
Diesel fuel system
1
Engine and engine cooling
1
Latches, locks, and linkages
1
Show 18 more Show less
Crash-flagged

31

Fire-flagged

10

Injury reports

13

Death reports

0

Complaints filed per year

2620155020165020176120181192019512020392021222022232023272024222025202026
Excerpts from recent NHTSA complaint filings
  • "Rear subframe corrosion on this vehicle. I am in a winter road salt region, the materials used for this vehicle's subframe are not compatible with consistent driving in this region. Similar vehicles (not mine?) were…"
    Suspension · filed 2026-08-05
  • "Rear subframe corrosion on this vehicle. I am in a winter road salt region, the materials used for this vehicle's subframe are not compatible with consistent driving in this region. Similar vehicles (not mine?) were…"
    Suspension · filed 2026-08-05
  • "The contact owns a 2016 Mazda CX-5. The contact stated while driving at an undisclosed speed, the electric parking brake module warning light was illuminated and the "Brake failure. Vehicle unsafe to drive," message was…"
    Electrical system, Service brakes · filed 2026-07-30
  • "Repeated Failure and Rebooting of Mazda Connect Infotainment System I am the owner of a 2016 Mazda CX-5. The factory Mazda Connect infotainment system has developed a recurring defect in which the system repeatedly…"
    Electrical system, Unknown or other · filed 2026-06-22
  • "The contact owns a 2016 Mazda CX-5. The contact stated that while driving 70 MPH with the cruise control activated, the cruise control cancellation switch failed to operate as intended after several attempts or while…"
    Electrical system · filed 2026-06-16

NHTSA crash ratings

Version Overall Front Side Rollover
2016 Mazda CX-5 SUV AWD 4 stars 4 stars 5 stars 4 stars
2016 Mazda CX-5 SUV FWD 4 stars 4 stars 5 stars 4 stars

Stars are how this vehicle did in NHTSA crash tests. They are a safety result, separate from the complaint record. Not rated means that test was not run for this version.

Fuel economy

Trim Engine Transmission Drive City Hwy Combined Annual fuel cost
CX-5 two-wheel drive 2.5L, 4-cyl Automatic (6-speed) Front-wheel drive 26 33 29 MPG $2250
CX-5 two-wheel drive 2L, 4-cyl Manual 6-speed Front-wheel drive 26 34 29 MPG $2250
CX-5 four-wheel drive 2.5L, 4-cyl Automatic (6-speed) Four-wheel drive 24 29 26 MPG $2500

Specs and fitment

1st generation (KE), 2013–2016
Body styles SUV
Oil SAE 0W-20 (gasoline SKYACTIV-G 2.5; 5W-30 where manual specifies) , 4.8 qt capacity
Tire size 225/65R17
Towing capacity 2,000 lbs

Known issues for this generation

Safety recall 16V-644 (Mazda 9916H) covers certain 2013-2016 CX-5 vehicles among other Mazda models: liftgate support struts may corrode, break, or let the liftgate drop unexpectedly and strike a person. Dealers replace both liftgate supports free of charge. The campaign also lists certain Mazda3, Mazdaspeed3, Mazda5, and CX-3 vehicles under the same number.

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Frequently asked questions

Is the 2016 Mazda CX-5 reliable?

NHTSA's file on the 2016 Mazda CX-5 holds 510 complaints after 11 years, a rate of 62 per year. That is the most complaints per year among the 12 CX-5 years on this site. NHTSA has 5 recalls on file, including Headlights, Liftgate, and Steering.

What are common problems with a 2016 Mazda CX-5?

The complaints owners file most often name Exterior lighting (161 of 510), then Electrical system (71) and Service brakes (66). Those filings include 31 that report a crash, 10 that report a fire, and 13 that report an injury.

Is the 2016 Mazda CX-5 more reliable than the years next to it?

The 2015 CX-5 has 133 complaints, 25 per year, and the 2017 has 148 complaints, 10 per year. The 2016 has more complaints per year than the 2015. The 2016 has more complaints per year than the 2017.

Has the 2016 Mazda CX-5 been recalled?

The 2016 Mazda CX-5 has 5 recalls on file with NHTSA. See the recalls table on this page for dates, components, and remedies.

How many complaints have owners filed about the 2016 Mazda CX-5?

Owners have filed 510 complaints about the 2016 Mazda CX-5 with NHTSA.

What mpg does a 2016 Mazda CX-5 get?

EPA-rated combined fuel economy for the 2016 Mazda CX-5 is 28 MPG. See the fuel economy table on this page for city and highway figures by engine and transmission.

What engine oil does a Mazda CX-5 use?

US CX-5 manuals specify SAE 0W-20 for SKYACTIV-G gasoline engines.

What generation is the 2018 Mazda CX-5?

2nd generation / KF (2017-on).

What tire sizes does a Mazda CX-5 use?

First-gen pages often list 225/65R17; second-gen trims also use 225/55R19 among other sizes.